CIBC

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CIBC Interview Questions

Updated Feb 19, 2015
Updated Feb 19, 2015
278 Interview Reviews

Interview Experience

Interview Experience

67%
24%
7%

Getting an Interview

Getting an Interview

60%
12%
10%

Interview Difficulty

2.9
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    screening interview, followed by in person interviews, second interview and third interview and then one on one interview between the applicant and a hiring manager, HR round, Salary Negotiation, Start Date and Offer

    Interview Questions
    Declined Offer
  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at CIBC.

    Interview Details

    I got an referral, then was interviewed by HR on the phone. Manager called me a week later to schedule an in person interview. Met with on-boarding manager and branch manager. I was not informed that I was going to be interviewed with the branch manager as well, so that was a small surprise. Went on for a bit longer than half an hour.

    Interview Questions
    • I was asked to role-play, where the manager pretended to be a student customer and I was supposed to sell her a CIBC card. Was given 5 minutes to prepare and study the CIBC card brochure.
      List 3 qualities of CSR
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Financial Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Anonymous Employee in Toronto, ON (Canada)
    Application Details

    I applied online – interviewed at CIBC.

    Interview Details

    Got an email and asked to set up interview the next day with a specified time. It was a basic interview, the hr recruiter was reading off her questionnaire and typing the answers as I spoke. Interview ended well and she told me I would be contacted by a branch manager within two weeks or else to contact her. Its been more than two weeks now and haven't heard back from either.

    Interview Questions
    • Basic Behavioral Questions
      Sales target jobs, cold calling
       
      Answer Question
    No Offer
    Neutral Experience
    Easy Interview
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  5.  

    Bilingual Administrative Support Interview

    Anonymous Employee in Toronto, ON (Canada)
    Anonymous Employee in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 1+ weekinterviewed at CIBC in February 2015.

    Interview Details

    There were three phone interviews and I am going to do the final one in person tomorrow. The first phone interview was a simple check about my education and employment background. What is your availability etc. The second phone call was pretty much the same question but with further deep, like why you left your last company, what is your salary expatation etc. As a bilingual post, I also got a third phone interview which is extremely brief. The third one was in French and the question was what was your past experience in office administrative work. I also got an email of translation test about French writing level. This was ended last Friday February 13th.
    Tuesday of the following week I got the in-person interview request which is going to be tomorrow. Now preparing the last.

    Interview Questions
    • What were your past working experience in office support?   View Answer
    • Why are you leaving the last company?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at CIBC.

    Interview Details

    Applied online,next day,I received phone interview with HR about 30 mins.one week later,i found another CSR position available,send the job No. to the HR.about week later,received a E-mail said Face to Face interview at Mississauga near Square One.

    Interview Questions
    • What does customer service representative do.
      Past sales experiences
      What do you see yourself in next 5 years.
      Past working experiences linked to Up and Cross selling
       
      Answer Question
    No Offer
    Average Interview
  7.  

    Operational Risk Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Contacted me after a couple month I submitted my resume. i got a phone interview and the next day a in-person interview. very basic questions. Nothing special. Only the director is interviewing and there would be another round.

    No Offer
  8.  

    Associate Commercial Banking Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at CIBC.

    Interview Details

    3 rounds of interviews with the hiring manager, team members and the regional manager. Includes a case study and a large number of fit questions. More important to be a good fit than to get all the case study questions right.

    Interview Questions
    • What skills do you bring to the team that will help the team as a whole?   Answer Question
    Negotiation Details
    Negotiated a moving allowance and increase in base salary.
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at CIBC.

    Interview Details

    Referral from employee after a week got a call from a branch manager....face to face interview.. .basic interview.behavioral.scenarios about customer service...tell me about yourself.how to deal with customer complains.past experience...no negotiation

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Average Interview
  10. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at CIBC.

    Interview Details

    Referred by another Employee and i had telephonic interview. After two days i got mail for face to face interview. it take 45 minutes telephonic interview and 30 min face to face interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Financial Service Representative, Outbound Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at CIBC.

    Interview Details

    First was a personality test sent by email one day after submitting my CV.
    One day later, I received a call. That was the first part of the interview. About 30 minutes. In English and French, after which they asked me to meet with the manager the next day.
    Finally, the 1 to 1 interview was really cool. The manager was smiling and kind. She went out and called me. I had to make her choose the right financial product.

    Interview Questions
    • Unexpected to be left alone in the room and do the phone quizz.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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