CIBC Interview Questions

Updated Aug 26, 2015
328 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Financial Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at CIBC (Toronto, ON (Canada)) in April 2015.

    Interview

    applied online..called me after 2 weeks..and set up interview time.. it was 20 minutest interview call.. interview question like strength, weakness, why want to work for cibc,, what interests you to apply for this role,, sales characterstics to be successful, what motiviates you, couple of behaviroul questions.. tell me the time had to deal with difficult customers,, tell me the time . went above and beyond your limit to resolve the mater..never got call from them for face t to face interview

    Interview Questions

  2.  

    Investment Banking Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at CIBC.

    Interview

    2 PEOPLE interview, for half an hour. ask corporate finance questions, didn't ask any behavior question. Also ask you about M&A, and accounting stuff. better to have accounting background, and they are considering intern to have full time in the future as well

    Interview Questions

    Reasons for Declining

    i don't like this job

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Waterloo, ON (Canada)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took a week. I interviewed at CIBC (Waterloo, ON (Canada)) in March 2015.

    Interview

    I got face to face interview after Career Open House. It was one of the best interview I have ever had. I was interviewed by the assistant branch manager and the branch manager. They both were very friendly and nice. They hired someone internally so I couldn't get the job but still they called me and apologized personally. It was very nice of them.

    Interview Questions

    • What was your previous work experiences? What are your greatest strengths? What are your weaknesses?   Answer Question
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  5. Helpful (6)  

    Financial Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at CIBC (Toronto, ON (Canada)).

    Interview

    Got an email and asked to set up interview the next day with a specified time. It was a basic interview, the hr recruiter was reading off her questionnaire and typing the answers as I spoke. Interview ended well and she told me I would be contacted by a branch manager within two weeks or else to contact her. Its been more than two weeks now and haven't heard back from either.

    Interview Questions

    • Basic Behavioral Questions Sales target jobs, cold calling   1 Answer
  6.  

    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at CIBC.

    Interview

    I got an referral, then was interviewed by HR on the phone. Manager called me a week later to schedule an in person interview. Met with on-boarding manager and branch manager. I was not informed that I was going to be interviewed with the branch manager as well, so that was a small surprise. Went on for a bit longer than half an hour.

    Interview Questions

    • I was asked to role-play, where the manager pretended to be a student customer and I was supposed to sell her a CIBC card. Was given 5 minutes to prepare and study the CIBC card brochure. List 3 qualities of CSR   Answer Question
  7. Helpful (3)  

    No Offer
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at CIBC.

    Interview

    Applied online,next day,I received phone interview with HR about 30 mins.one week later,i found another CSR position available,send the job No. to the HR.about week later,received a E-mail said Face to Face interview at Mississauga near Square One.

    Interview Questions

    • What does customer service representative do. Past sales experiences What do you see yourself in next 5 years. Past working experiences linked to Up and Cross selling   Answer Question
  8.  

    Bilingual Administrative Support Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at CIBC (Toronto, ON (Canada)) in February 2015.

    Interview

    There were three phone interviews and I am going to do the final one in person tomorrow. The first phone interview was a simple check about my education and employment background. What is your availability etc. The second phone call was pretty much the same question but with further deep, like why you left your last company, what is your salary expatation etc. As a bilingual post, I also got a third phone interview which is extremely brief. The third one was in French and the question was what was your past experience in office administrative work. I also got an email of translation test about French writing level. This was ended last Friday February 13th. Tuesday of the following week I got the in-person interview request which is going to be tomorrow. Now preparing the last.

    Interview Questions

    • What were your past working experience in office support?   1 Answer
    • Why are you leaving the last company?   1 Answer
  9. Helpful (7)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at CIBC.

    Interview

    Referred by another Employee and i had telephonic interview. After two days i got mail for face to face interview. it take 45 minutes telephonic interview and 30 min face to face interview.

    Interview Questions

  10. Helpful (1)  

    No Offer

    Interview

    Contacted me after a couple month I submitted my resume. i got a phone interview and the next day a in-person interview. very basic questions. Nothing special. Only the director is interviewing and there would be another round.

  11. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied through an employee referral. I interviewed at CIBC.

    Interview

    Referral from employee after a week got a call from a branch manager....face to face interview.. .basic interview.behavioral.scenarios about customer service...tell me about yourself.how to deal with customer complains.past experience...no negotiation

    Interview Questions

    • How to handle customer complains   1 Answer

    Negotiation

    No negotiation

See What CIBC Employees Are Saying

Co-op review

1 person found this helpful

    Current Anonymous Employee

Pros: “Friendly environment, Good opportunity, Good office location”“Friendly environment, Good opportunity, Good office location” – Full Review

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