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CIGNA HealthCare of Arizona
www.cigna.com Phoenix, AZ 1000 to 5000 Employees
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CIGNA HealthCare of Arizona Senior Telemarketing Associate Interview Questions & Reviews

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Senior Telemarketing Associate at CIGNA HealthCare of Arizona

Accepted Offer – Interviewed in Phoenix, AZ Jun 2010 – Reviewed Mar 2, 2012

Interview Details – Interview was very simple. From my online application I received a call back and phone interview about my work expierence and if I think I could handle telemarketing atmosphere. After passing the phone interview I met with the team manager for a one on one interview which was a lot of the same type questions. How would you deal with an upset customer, what is your best and worst qualities. Describe situations where you had to overcome, lead, work with others ect.

Interview Question – What is a personal quality you feel you could improve on?   View Answer

Negotiation Details – This was a pay cut for me so 39000 was the best they said they could do and I accepted. Commissions. An very pending on how good on the phone you are. Most Make around 400 a month. Top make 1500 - 2000 a month. Total of 50 sellers.

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