CUNA Mutual Interview Questions & Reviews
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Updated Jan 18, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 11 ratings
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See who your friends know who've worked at CUNA Mutual and could give you an inside look.
See who your friends know who've worked at CUNA Mutual and could help you prep for an interview.
| 1–10 of 11 CUNA Mutual Interviews | Sort by |
Actuarial Trainee at CUNA Mutual
Posted Jan 18, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Minneapolis, MN (took a day)
Standard entry-level actuarial interviews - initial phone interview, 4-5 on-site interviews amidst a pool of 10-12 other candidates. Be prepared to answer the standard questions: why do you want to be an actuary, why here, what are your strengths, weaknesses, etc. Fairly structured work culture and office space. Upper-level management was difficult to talk with.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
IT Project Manager at CUNA Mutual
Posted Dec 15, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Madison, WI (took 2 months)
Interview process is first the phone screening, then a phone interview with hiring manager and another individual, then face to face with the same two, then two more managers/individuals including H.R. The Interviews are behavior-based style of questions.
Interview Questions
Negotiation Details
When negotiating its important to start with base salary and signing bonus. Try not to create negative feelings be enthusiastic about joining the organization and taking on the position.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Contact Center Generalist at CUNA Mutual
Posted Aug 4, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Fort Worth, TX (took 2 weeks)
I had applied for the Contact Center Generalist on 07/11/11. I was contacted by Cuna Mutual for a phone interview the following week. After the phone interview a few days later, I was notified by Cuna Mutual that they wanted another phone interview. Then after a few days later I was notified again that they had wanted a face-to-face interview with me and they also wanted to test my skills. After taking the test I had the face-to-face interview with 2 of the hiring managers. I was then asked to come back the next day for a panel interview. After going through all of this, the next day I had recieved a cookie cutter rejection email.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Actuarial at CUNA Mutual
Posted Apr 1, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Madison, WI (took 3 weeks)
Phone interview and two on site interview with six managers and co workers.
Interview Questions
Negotiation Details
No negotiation
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Finance Manager at CUNA Mutual
Posted Dec 22, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Madison, WI (took 1 week)
1 HR phone screen
6 onsite interviews - hiring manager, HR, 4 peers
All interviews were behavioral type/
Interview Questions
Negotiation Details
Very inflexible. There is no room to negotiate.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant at CUNA Mutual
Posted Oct 30, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took a day)
Interviewed with Human Resourses for 30 minutes. Then they requested a background check...
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Advisor Intern at CUNA Mutual
Posted Jun 15, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2008 in Madison, WI (took 2 weeks)
Meet 1 on 1 with several individuals within the team I would be working on.
Interview Questions
Negotiation Details
No negotiation phase. Given an hourly rate.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Executive Benefits Specialist at CUNA Mutual
Posted Mar 16, 2010
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took 2 weeks)
First Interviewed with CUNA Mutual 2 years ago. Was introduced through a Recruiter. Then I had a Interview with an internal HR recruiter. The phone meeting lasted 40 minutes in which case I was asked about my qualifications and real life industry experience. Was told I was the top candidate for the position then it was on to the next step 2 weeks later to interview with the Hiring Manger. That meeting lasted about an hour and required me to do a live power-point presentation. Passed that step and was told that I would have to meet with CUNA execs at Ohare airport for a live board room power-point presentation. The meeting took place 2 weeks later in which case I did a power-point to the actual board of CUNA mutual. 2 weeks later received a form letter that stated they were hiring internally. Was told by recruiter that they wanted to give an inexperienced internal wholesaler the job to "diversify the sales force."
Fast forward 2 years. Not surprisingly I saw the position open up again and applied. Fit all criteria (perfect match for job description). Got form letter back 2 days later stating they were pursuing candidates that better fit their needs. No worries moved on.....
However....
2 weeks later got call from internal CUNA headhunter telling me that they accidentally sent me the form letter, that I was perfect for the opening and that I should apply. Amazingly was told by the recruiter that my resume was never even read and purged from the system but that they had some of my info from the online application I filled out. Reluctantly agreed to go through the process with CUNA again.. Next day did a formal interview with HR that lasted an hour. The questions included best client experience and name a time when you went above and beyond at a job? Was again told that I was the perfect candidate and front runner out of three. Was told to fill out a background check online that took an hour next day. Filled out and waited response.
Received this very impersonal form letter the next day.
"It was a pleasure speaking with you about the Executive Benefits Specialist, Regional position within our organization. Taking into account our applicants and their qualifications, we have decided to pursue other candidates that more closely match the needs of this position.
Please be assured that we will retain your information and will be happy to consider your qualifications, upon your request, as other opportunities within the organization develop. We wish you much success in your future endeavors and invite you to explore our careers page, www.cunamutual.jobs, for new opportunities.
Once again, thank you for your interest in our organization.
Sincerely,
Human Resources
CUNA Mutual Group"
Since HR already admitted that their system sends these letters out by mistake sometimes I called my internal CUNA contact to see if this was for real. The contact said yes the form letter was real apologized for putting me through the motions and that they had me, in essence, waste my time because the hiring manager who I met with 2 years earlier wanted to hire a former colleague and needed some qualified candidates for filler.
In my opinion that was bad business and a reason why CUNA will never get a 3rd opportunity to waste my time. A very unprofessional hiring process in my opinion.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at CUNA Mutual
Posted Dec 12, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2007 in Madison, WI (took 3 days)
General requestions regarding BA skills needed to perform the job
Interview Questions
Negotiation Details
Negotiated salary with consulting staffing firm; increased $5 / hour
Other Details
I got the interview through a Staffing Agency and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at CUNA Mutual
Posted Dec 7, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Waverly, IA (took 4 weeks)
Because I was already employed with this company the interview process wasn't near as extensive because they had an idea of performance already. However, be prepared to answer a lot of questions about "Tell me about a time where you...." etc. Depending on the position you apply for, you may have to take a sales competency test, a typing test, and a math test. Generally they have more than one person interview you at the same time and they alternate asking you questions. The first step is almost always a phone interview with a third-party who screens candidates. If you get a call back, you know you passed that phase. It doesn't take much to pass that--either you're qualified or you're not. Then you go through one or two rounds of face-to-face interviews.
Interview Questions
Negotiation Details
There was no negotiation. They have their set salary and benefits package--you either accept or decline.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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