Cable One Interview Questions

Updated Jul 20, 2014
Updated Jul 20, 2014
7 Interview Reviews

Interview Experience

Interview Experience

71%
14%
14%

Getting an Interview

Getting an Interview

45%
16%
12%

Interview Difficulty

2.3
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Senior Field Technician Interview

    Anonymous Interview Candidate  in  Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied through an employee referral. The process took 1 week - interviewed at Cable One.

    Interview Details

    After putting in application was asked to take a basic math skills test. I also took a test to identify basic tools. After this I had an interview with the local technical operations management.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Technical Support Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Cable One in July 2014.

    Interview Details

    I applied online and received a phone call the next day to set up a time for onsite testing and possible interview. I scheduled my appointment for 2 days later. They say to allow 1.5 to 2 hours time - note that you should allow more time than this for full process.

    The testing consisted of 3 different tests. The first 2 were multiple choice questions to test your technical knowledge of computers/internet. You have to pass each level to take the next assessment. The third assessment is a basic customer service skills assessment.

    After passing all 3 assessments I waited in the lobby for about 20 minutes and went into my first interview with one of the supervisors at the center. We discussed the training schedule and that position requires flexibility in scheduling 4AM to 12:30AM 7 days a week. Went through my resume and then answered some basic STAR type questions. Expectation is that individuals will learn current role and advance to next role within 3 to 6 months. With each promotion 50 cent raise.

    After first interview was asked to wait in lobby for a possible third interview. At this point I had been onsite for 2.75 hours. I waited another 45 minutes and had an interview with 2 more supervisors. They asked similar STAR type questions some more than once. I could tell that I did not connect with one of the two supervisors and that I would not be getting a job offer. My understanding from conversations with security in lobby that company tries to do all testing and interviews and possible job offers in one day.

    When it was my turn to ask questions I asked the panel why I should work for them. One supervisor answered that he had already given that answer when I asked what he liked about working for the company. ( The other supervisor stated that he would never promote for someone to work at the company that they need to earn the right to work there. I explained that interviews are normally two way conversations and just by this response I knew I was not interested and that I would not be getting an offer.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    Web Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Cable One.

    Interview Details

    Called me and offered me a interview. I went in and started by doing a test on a computer. Then my future lead and supervisor interviewed me. After that they had me wait around the corner and one of the managers interviewed me and offered me the job on the spot.

    Interview Questions
    • Sell me this pen. Or why would with your resume would you want this possession?   View Answer
    Negotiation Details
    There was no negotiation phase.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Business Analyst Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through college or university. The process took 2 weeks - interviewed at Cable One in January 2014.

    Interview Details

    I applied to Cable One through my university career center. Overall, I really enjoy the hiring and interview process because I spoke with the Director of Finance and Strategic Planning directly. He is a nice guy and keeps a constant communication through email. The only one thing I did not expect is a case question because I researched on glassdoor and the past candidates mentioned that there is no case question.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6.  

    Solutions Specialist Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through other source. The process took a day - interviewed at Cable One in August 2011.

    Interview Details

    The initial communication was by phone and it was regarding my customer service background and my employment history. I was told to submit to a drug test which I passed, then I came in and did a technical knowledge and customer service test. Then, I met with a manager who interviewed me briefly and I got hired. Orientation day was a breeze and we watched a presentation.

    Interview Questions
    • He asked about call center situations but it wasn't anything too difficult. An example would be like what would you do if a customer is angry and wants a credit for service and wants to speak with a supervisor. I answered that its always best to negotiate in that situation offer the credit and try to resolve the issue first.   Answer Question
    Negotiation Details
    There were no negotiations made.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Solutions Specialist Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through a recruiter. The process took a day - interviewed at Cable One in January 2011.

    Interview Details

    Very basic technical test on cable equipment and windows OSs

    Negotiation Details
    Quick and easy
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Marketing Interview

    Anonymous Interview Candidate  in  Dyersburg, TN
    Anonymous Interview Candidate in Dyersburg, TN
    Application Details

    I applied online. The process took 3 weeks - interviewed at Cable One in August 2009.

    Interview Details

    The role was for community/local marketing to increase subscribers and promote company image. I had a phone interviews with the local sales manager and the national marketing manager. Then a week or so later I flown into Memphis for an interview in the small town where the office was located for 1:1 with LSM, then a round of interviews with several staff members I would be working with. The pay was not the best but it had been almost a year since I resigned from a previous role so I was willing to relocate again.

    Interview Questions
    • n/a Most centered around my marketing experience, as well as some customer service because apparently there was a rate hike, service issues, and the general consumer complaints that I would have to combat thru messaging and my involvement locally.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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