Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Interview Questions

Updated Dec 12, 2014
Updated Dec 12, 2014
95 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Melville, NY
    Anonymous Interview Candidate in Melville, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cablevision Systems in November 2012.

    Interview Details

    Sent in my resume a few times. Hardest part was waiting for a response. HR finally called and gave me a brief phone interview. Then asked me to come in for testing. Took a simulated phone call test and then a 100 word written test on what good customer service is. HR rep called me in their office and asked some general questions but they didn't seem to interested in my answers, they were already prepared to ask me back for a 2nd interview. Week later I went in to meet with a supervisor, again general questions. HR rep walked in and offered me the position.

    Interview Questions
    • At the end of every phone call we give our customers the opportunity to leave feed back on their experience. Do you have a problem with that?   View Answer
    Negotiation Details
    None.. the pay is the pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Retention Specialist Interview

    Anonymous Interview Candidate in Bronx, NY
    Anonymous Interview Candidate in Bronx, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cablevision Systems in November 2012.

    Interview Details

    Applied online, took about 1 week to get an answer. I spoke with a male recruiter who told me everything about the position. I was very intrigued and put forth my best effort to get an in person interview.

    Once I was called back for an interview, I met with the recruiter for about 45 minutes, and then met with the manager of the department. I received an offer later that day and went immediately for a drug test.

    I've been here for about 9 months now and the pay is exactly as they described it, if not more. The benefits are great as well..

    Interview Questions
    • What traits do you see best fitting for someone in the role of a retention specialist.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3. 1 person found this helpful  

    Cablevision Residential Sales Interview

    Anonymous Interview Candidate in Hauppauge, NY
    Anonymous Interview Candidate in Hauppauge, NY
    Application Details

    I applied online – interviewed at Cablevision Systems in October 2012.

    Interview Details

    I was called by one of their recruiters for a preliminary interview and he was very detailed with his information which was great. The one thing that did worry me a bit was that he stressed that it was very much an "old boys club" so I wasn't sure what to expect.

    Now the fun part, the interview! I arrived promptly 15 minutes early only to be seen 30 minutes after my interview time and waited in a cafeteria with no acknowledgement that they knew I was there or to let me know they were running late. I was then ushered into a back room with about 6 men who were "sales management". Not a woman in sight so I thought that might be the extent of the "boys club" but not so much. I was asked to tell them about myself...was not asked the types of questions that I was told were standard and was told over and over how bad the job was and did not hear one good thing about the company or the job. The most disgusting thing was when we discussed that I would be going to residential homes. They had to the nerve to ask if my husband would be OK with it. They the proceeded to tell me that he shouldn't feel any more comfortable with it just because they company gave a list of addresses to go to. As far as I know my husbands opinion of whether or not I should consider a job is irrelevant. Perhaps they should have interviewed him for the job as he would have the "equipment" they apparently needed. I left the interview not sure whether to laugh or call the Department of Labor. I called my husband and told him that the only thing I was lacking for the job was a male appendage apparently. We had a good laugh and I told him I don't think I was quite able to hide my disgust for the sexist way the interview had gone and probably would not be getting an offer LOL. I should have prefaced this by saying that I have never gone on a job interview that I didn't get an offer and that I have always been over 100% of quota on every single job I have ever had. I would have taken great pleasure to work here as I have no doubt I would have outsold every single one of them as I personally would have never bought water in a drought from any of them.

    Interview Questions
    • Would your husband be ok with you working here and going to residences?   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Project Manager Interview

    Anonymous Interview Candidate in Bethpage, NY
    Anonymous Interview Candidate in Bethpage, NY
    Application Details

    I applied through a staffing agency. The process took 6 weeksinterviewed at Cablevision Systems in October 2012.

    Interview Details

    Contract position in Call Center Information Systems (CCIS) . Gven a vote of confidence & to wait for "VP" to meet and greet, NEVER HAPPENED. Agency attempted occasions to contact for information, days and weeks went by with no reply. I was given emails for contact from CCIS Team and still not reply given, Waste of time and efforts.

    Interview Questions
    • Nothing was well prepared for position and challenges.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    Inbound Retention Bronx NY Interview

    Anonymous Interview Candidate in Bronx, NY
    Anonymous Interview Candidate in Bronx, NY
    Application Details

    I applied online. The process took 5 daysinterviewed at Cablevision Systems in September 2012.

    Interview Details

    Applied online, received a call from a recruiter in the hr department. He gave me great information about the position and was very informative about the salary/scheduling. I was given a few choices on interview scheduling and was then able to meet with him in his office. The interview very structured.. he explained the opportunities within the sales department.. about reps who are given fair opportunity and excellent compensation as long as they are willing to put forth great effort. I wish I was given a tour of the call center, but as far as far as the experience.. I was very impressed. Unfortunately I didn't receive an offer, but I look forward to more opportunities.

    Interview Questions
    • The most difficult question for me was: Explain to me your understanding of this position.. I wish I had done more research..   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  7.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Cablevision Systems in September 2012.

    Interview Details

    Normal Networking and Trobleshooting questions

    Negotiation Details
    little bit if you try.
    Accepted Offer
    Negative Experience
    Average Interview
  8.  

    Technical Support Representative Tier II Interview

    Anonymous Interview Candidate in Jericho, NY
    Anonymous Interview Candidate in Jericho, NY
    Application Details

    I applied online. The process took 5 daysinterviewed at Cablevision Systems in August 2012.

    Interview Details

    I recieved a phone call about a week ago from a recruiter in regards to a technical support representative position at cablevision. She briefly detailed the position itself and expectations. After a few technical questions over the phone (phone interview) she sent me an assesment and employment application to complete. After successfully passing the assesment she called me in for an interview. I met with her and the Floor supervisor and got to see the work area itself. The floor supervisor asked me a few technical questions and scenarios as well. After that i was told to wait briefly and was called back into her office and spoke on an offer! great experience!!

    Interview Questions
    • How to handle a customer that continues to test your technical knowledge   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    EVP Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through other source – interviewed at Cablevision Systems in July 2012.

    Interview Details

    Autocratic culture, mercurial. There were internal relationships that extended beyond professional work experience. Company was represented as supportive, but it became obvious that managers were not encouraged to use best professional judgment.

    Interview Questions
    • Would you consider bringing clients to Knicks games who were fans of opposition?   View Answer
    Negotiation Details
    Funding for division pulled after Hurrican Sandy hit NYC.
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Manager Interview

    Anonymous Interview Candidate in Billings, MT
    Anonymous Interview Candidate in Billings, MT
    Application Details

    I applied through a recruiter. The process took 5+ weeksinterviewed at Cablevision Systems in May 2012.

    Interview Details

    3 telephone interviews, followed up with a video interview, and finally an on site interview.

    Interview Questions
    Negotiation Details
    Very open. They listened to requests and adapted when they could.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Bronx, NY
    Anonymous Interview Candidate in Bronx, NY
    Application Details

    The process took 2 weeksinterviewed at Cablevision Systems in May 2012.

    Interview Details

    Was called by a Recruiter and told to take an Assessment Test online. Was told I did great and received an email with the Benefits, Interview Questions, and video that should have helped me pass the actual interview. When I got to the location, I was put in a room with one other girl and we took similar assessment tests, as well as a Phone Test to test our Spanish skills. I passed all test, spoke with the Recruiting Manager again, and she then called down the Supervisor, who interviewed me. Mind you, they both said I did good in everything and then later explained the schedule to me and my benefits and asked me if I was ok with those hours. Everything seemed great and promising until the Supervisor came down and pulled me into an office. She asked me about 5 questions, then told me how to get to the elevator and that was it. I feel cheated.

    Interview Questions
    • Why do you want to work for Cablevision?   View Answer
    No Offer
    Negative Experience
    Difficult Interview

See What Cablevision Systems Employees Are Saying

 Former Anonymous Employee

Pros: “Good compensation and benefits. Work environment and safety are top priorities.” Full Review

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