California Casualty Interview Questions

Updated Aug 10, 2015
19 Interview Reviews

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  1.  

    Field Marketing Manager Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 2+ months. I interviewed at California Casualty (Los Angeles, CA).

    Interview

    Way too long of a process. Multiple interviews spanning months. Same questions asked over and over again. Very poor communication and company left me hanging for weeks in between the next steps.

    Interview Questions

    • Moral dilemma questions mostly irrelevant to a sales position.   1 Answer
  2.  

    Field Representative Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at California Casualty (Los Angeles, CA) in July 2015.

    Interview

    Phone interview with the HR dept, very by the book over the phone conversation. She went over the job requirements and pay scale to ensure that this is the job you're looking for before the questions were asked to make sure that they werent wasting anyones time. Very friendly very easy to talk to. No issues with the actual interview. Thought it strange to still get a declined letter over a month after the interview.

    Interview Questions

    • Normal (what is your greatest weakness) type interview questions   1 Answer
  3. Helpful (1)  

    Sales Interview

    Anonymous Employee in Colorado Springs, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at California Casualty (Colorado Springs, CO) in May 2015.

    Interview

    Not impressed questionable if resume submitted was reviewed recruiter questions not applicable to my experience, work history, or education level Lengthy "presentation" of CA Casualty-not necessary as info readily available on website Canned blanket scripting- not tailored to individual candidate LIcensed-yet recruiter explained licensing classes?? Not applicable Disclosure statement read citing previous criminal behavior/record grounds for termination Licensed producers can NOT have criminal records (?????) Required to pay for licenses needed in 40+ states ($3000-which they provide a loan for????) Recruiter stated software not current ( higher end product using outdated software ?????) Product is higher end/priced more than most competitive coverage for niche market to be sold as a "benefit" to those who serve-Heros deserve a quality product, providing superior coverage, value, at affordable rate, for their contribution to the community.Where is the group rate advantage in this????? Recruiter ill equipped to answer direct/specific job related questions-offered nothing more than job posting ad-restated same info Recruiter types answers to questions-not efficient-completing a regular job application online eliminates this lengthy time consuming part of their interview Initial testing typical of this size company, STAR behavioral interview questions Excitement and enthusiasm for this company squelched after this interview experience Might be a great opportunity-recruiting process lengthy, comes across as a solicitation vs invitation-previous reviewer described is painful-concur with assessment

    Interview Questions

    • Typical STAR interview questions-tell me about a time when you had a difficult customer/ conflict/angry customer/etc. Questions not geared towards sales. Interactions as a sales rep shouldn't have difficult customer, conflict resolutions, angry customers-those questions pertain more to customer service-after a product is purchased. Sales is overcoming price objections/obstacles, educating the value of product, providing adequate coverage needs. Sales is presentation, not conflict resolution-that generally is under servicing a policy. Disappointing that recruiter wasn't versed in differences. Better understanding of differences would lead to more appropriate probing. Tell me about a time you overcame a slump in your sales, telling me about a time when you overcame price objection, tell me about a time when you increased value awareness and upsold a policy.   1 Answer
    • Questions about previous work history, dates, nature of the jobs held previously. All those stated in resume-not sure why that wasn't reviewed before phone interview.   1 Answer

    California Casualty Response

    Jun 24, 2015 – Assistant Vice President, Staffing Manager

    Thank you for sharing your thoughts regarding your recent interview with California Casualty. We understand that the interview process can be challenging. California Casualty is built upon a 100 year ... More

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  5. Helpful (1)  

    Marketing Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at California Casualty in January 2015.

    Interview

    Painful. The first 10 minutes I listened to the recruiter read from slides rapid fire, like he was reading a telemarketer script about what CAL CAS does, offers etc. Then he launched into 5 excruciating interview questions. He was even apologizing by the end and counting down saying "we only have 1 more..." On top of that they had you fill out a 500 question personality quiz before they would set up the phone interview.

    Interview Questions

    • They use the STAR strategy for interviews. Situation Task Action Response. I knew this going in so I was prepared but the questions selected were not really applicable to my experience. It made me wonder if they had even read my resume before calling me, I struggled to answer a couple of them because I didn't have that type of work background. They should tailor the STAR questions to the candidate to get better answers. Or ditch it all together and ask targeted questions of the candidate based on work history, hobbies, personality etc. It was a long interview too - over an hour on the phone and it was the longest hour of my life.   Answer Question

    California Casualty Response

    Jun 24, 2015 – Assistant Vice President, Staffing Manager

    We are very appreciative that you have shared this feedback with us. Our goal is to make sure we are selecting the strongest candidates that we believe will fit within our company culture and be ... More

  6. Helpful (1)  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at California Casualty (Phoenix, AZ).

    Interview

    Excellent process and on the ball! Their HR department is one of the best I've seen! I feel bad that they do all this work getting awesome employees, yet the managers do things that make the employees feel undervalued, so they leave. I am willing to bet that their HR department sees this but can't do anything about it.

    Interview Questions

    • Why you were leaving your last company.   1 Answer

    Negotiation

    No negotiation

  7.  

    No Offer
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at California Casualty.

    Interview

    The phone interview lasted approximately 30 minutes long. The first half was them informing you about the company, the position and lastly the benefits and pay rate at time of hire. The last portion was about your previous work experience and 6 STAR interview questions, which are basically thinking back to a certain situational experience type of question.

    Interview Questions

    • The questions were average for a large company interview.   Answer Question
  8.  

    Customer Care Specialist Interview

    Anonymous Interview Candidate in Glendale, AZ
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at California Casualty (Glendale, AZ) in November 2014.

    Interview

    I applied online in early October. I was contacted for a phone interview about 3 weeks later. The interview was scheduled that same week and took a little over an hour. The first half hour was a presentation/overview of the company. Many of my questions were answered during this time, so I liked this aspect of the interview. The next part of the interview was a Q&A for situational, job-related experiences. I was asked to provide specific, detailed examples and my responses were documented. Once the interview was complete, I was told I would contacted by the hiring managers for an in-person interview. I received that call about 10 days later. I was called in and completed two in-person interviews over the course of the next week. I was called later that week and offered the job. The entire process took about 6 weeks and required: 1 phone interview 2 skills assessment tests 5 professional references 2 in-person interviews

    Interview Questions

    Negotiation

    There was no negotiation. During the initial phone interview they asked me for my salary requirements. They offered me well above what I was expecting. I am very satisfied with the starting pay; it compliments my education and skills.

  9. Helpful (2)  

    Anonymous Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 6 weeks. I interviewed at California Casualty (Colorado Springs, CO).

    Interview

    It was extensive but California Casualty only hires the best, so that is to be expected. The HR team is very welcoming and I loved talking with them on the phone.

    Interview Questions

    • They are situational questions- you think back to a past situation and tell them all about it.   Answer Question

    Negotiation

    I did no negotiate- the offer was above my expectations- they pay very well

  10. Helpful (1)  

    No Offer

    Interview

    Initial interview with recruiter went well. Selected for next stage. Was asked for online skill survey for references. Went well. Waited for multiple weeks to know the final result.Sensed something off in the Recruitment process. Advice to the Job seekers is do not spend time over online skill survey unless the recruiter is very sure of the vacancy. There are some pilot projects related to online skill survey for which you could be a candidate. As needed just give 1-2 professional references do not spend time over online skill surveys

    Interview Questions

    • None just the online skill survey   1 Answer
  11. Helpful (2)  

    Field Marketing Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience

    Application

    I applied through other source. I interviewed at California Casualty.

    Interview

    Very extensive. On line questions, telephone interview followed by 2 or 3 face to face interview.

    Interview Questions

    Negotiation

    salary is set based on position and location

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