California Department of Motor Vehicles

  www.dmv.ca.gov
  www.dmv.ca.gov

California Department of Motor Vehicles Interview Questions

Updated Oct 30, 2014
Updated Oct 30, 2014
7 Interview Reviews

Interview Experience

Interview Experience

75%
25%
0%

Getting an Interview

Getting an Interview

82%
17%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Motor Vehicle Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Must sign up for a test that is only administered during certain times. Then applied to open positions I sent a cover letter, resume, score for test, and application. I would send one-two every week for 6 months. Waited over 6 months to get an interview and 3 months to be offered the position.

    Interview Questions
    • How do you define integrity? Give an example of how you would handle a customer who spoke in a foreign language? Give an example of a time when you had to deal with an irate customer and how you handled it? If you overhear a co-worker giving wrong information to a customer what would you do? (Hint: wait till the customer left and give them the correct information and if possible call the customer to give the correct information)   Answer Question
    Negotiation Details
    Filled out many forms, no negotiation.
    Accepted Offer
  2. 1 person found this helpful  

    Motor Vehicle Field Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at California Department of Motor Vehicles.

    Interview Details

    Applied online and signed up to take an assessment first. Got results in roughly 6 weeks and corresponding departments send out mail to apply. Got a letter about three weeks later and a job interview 2 weeks later. Still waiting to hear from interview.

    Interview Questions
    • 1. Describe what you believe the duties of a MVR. Define customer service.
      2. Define a dependable employee and explain how your work ethic fits this description?
      3. If we contact your current supervisor, what will your supervisor says about attendance, interpersonal skills, and dependability?
       
      View Answers (4)
    No Offer
    Positive Experience
    Easy Interview
  3. 2 people found this helpful  

    Motor Vehicle Field Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview

    Interview Questions
    No Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 3 people found this helpful  

    Motor Vehicle Field Representative Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online – interviewed at California Department of Motor Vehicles in August 2011.

    Interview Details

    taking the online test, interview with a panel.

    Interview Questions
    • give an example when you did to calm a very irate customer.   Answer Question
    No Offer
    Average Interview
  6. 3 people found this helpful  

    Motor Vehicle Field Representative Interview

    Anonymous Interview Candidate in Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at California Department of Motor Vehicles in February 2011.

    Interview Details

    Had to pass a general knowledge test before being put on a wait list. Received a phone call, asking general questions (What would you do in this situation, can you define a team, etc.)

    Position was offered pending a fingerprint/background check.

    Interview Questions
    Negotiation Details
    There was no negotiation phase. State job.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7. 3 people found this helpful  

    Motor Vewhicle Field Representative Interview

    Anonymous Interview Candidate in Ventura, CA
    Anonymous Interview Candidate in Ventura, CA
    Application Details

    I applied through an employee referral – interviewed at California Department of Motor Vehicles in May 2008.

    Interview Details

    Panel of interviewers. Normal questions on customer service, money handling, and working as a team player. Asked why I felt I was qualified.

    Interview Questions
    • I was asked to describe a difficult customer service situation asnd how I resolved it.   View Answers (2)
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Student Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at California Department of Motor Vehicles.

    Interview Details

    The application is done online via University Enterprises. I got a phone call interview after my application was submitted, and received a job offer on the spot. It was a very easy, non threatening interview; something much appreciated for my first foray into the job market!

    Accepted Offer
    Positive Experience
    Easy Interview

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