California Employment Development Department

www.edd.ca.gov
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California Employment Development Department Interview Questions

Updated Mar 26, 2015
Updated Mar 26, 2015
28 Interview Reviews

Interview Experience

Interview Experience

68%
13%
18%

Getting an Interview

Getting an Interview

44%
42%
6%

Interview Difficulty

3.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Tax Auditor Interview

    Anonymous Employee in Alameda, CA
    Anonymous Employee in Alameda, CA
    Application Details

    I applied online. The process took a dayinterviewed at California Employment Development Department in January 2015.

    Interview Details

    Sat in front of panel and answered questions about my past career experience. I was asked what would I do in various situations. The interview was intimidating because I was talking to several people at once. The interview took an hour and a half. Overall I had a good learning experience.

    Interview Questions
    • What would I do in a situation where I had to explain my findings to an angry customer?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  2.  

    Employment Program Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 5 weeksinterviewed at California Employment Development Department in November 2014.

    Interview Details

    First I was given an assignment to compose an ad about upcoming workshop. Then it was a panel interview. Questions: why do you think you are a match? tell a situation when you provided excellent customer service to a diversity group, what tools and strategies will you use providing WIA services?

    Interview Questions
    • what tools and strategies will you use providing WIA services?   Answer Question
    No Offer
    Difficult Interview
  3. 5 people found this helpful  

    Disability Insurance Program Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at California Employment Development Department.

    Interview Details

    Panel interview, includes small exam, Questions are based on experience. You will be asked alot of questions where you have to describe a time when you dealt with an upset customer and how you priortize your duties

    Accepted Offer
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  5. 5 people found this helpful  

    Employment Program Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very lengthy and diverse 1 day process. Quick 10 minute basic math test, followed by a phone script that must be typed out with a manager. Then you read a scenario and have about 20 minutes to type out a response and decide whether the person qualifies for unemployment. Lastly is the face to face interview with two managers.

    Interview Questions
    Negotiation Details
    No Negotiation.
    Accepted Offer
  6.  

    Employment Program Representative Interview

    Anonymous Employee in San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I applied in-person. The process took a dayinterviewed at California Employment Development Department in May 2014.

    Interview Details

    Very Critical in process, includes written and oral examinations. I was a bit nervous because unexpected the process way of the interview. Aside from the online examination you still have to undergo examination process in person.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  7. 6 people found this helpful  

    Employment Program Representative Interview

    Anonymous Employee in Anaheim, CA
    Anonymous Employee in Anaheim, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at California Employment Development Department in March 2014.

    Interview Details

    The interview process consisted of a computer test using a script and to see how quick and detailed you are getting the right information from callers. Then there is a mock call exercise over the phone and they give you a script. One the answer is to throw you off by refusing to provide a social security number. You just have to explain to the caller you need the information in order to process their claim. The last part of the interview is the traditional oral interview. The office atmosphere was laid back but don’t let that fool you still keep your demeanor professional during the interview and even when you are in a waiting room for the next process keep everything professional you never know who is watching.

    Interview Questions
    • What research I did for the position. I didn't want to mentioned I got the information at Glassdoor, I didn't know if they would frown upon that.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Employment Program Representative Interview

    Anonymous Employee in San Francisco, CA
    Anonymous Employee in San Francisco, CA
    Application Details

    I applied online. The process took 6+ monthsinterviewed at California Employment Development Department in March 2014.

    Interview Details

    At the beginning of the interview I was assisted by a proctor that brought me inside a desk area that had a computer, a phone, a pen, and a notepad. I was given 10 minutes to answer 15 multiple choice questions. Another 10 minutes to go over a script and role play on the telephone with a branch manager. Another 20 minutes to write a 1 page essay on a agree or disagree scenario. After that was completed I met with a panel of three managers in a conference room and began the face to face interview.

    Interview Questions
    • I found the unexpected telephone call to be difficult for me because I was not prepared for it. I was nervous to be tested on my telephone conversation skills.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    CalVet Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone and face to face interviews

    Interview Questions
    Accepted Offer
  10.  

    Employment Program Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at California Employment Development Department.

    Interview Details

    Answer questions on test on state website, wait for job interest form in the mail, send in state application to the office where you'd like to work, wait for interview. Interview is super simple, answer standard questions, write 1 page essay.

    Negotiation Details
    no negotiation
    Accepted Offer
  11.  

    Tax Auditor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at California Employment Development Department.

    Interview Details

    Received a voice message from the manager. Returned the call and spoke to one of the supervisors. Set-up an appointment for the following week. There was only one interview and they asked 5-6 situation based questions.

    Interview Questions
    • The questions were fairly standard. What do you know about the Employment Development Department? Describe a situation where you've had a deal with a disagreement.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview

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