PNC Financial Services Group

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PNC Financial Services Group Customer Service Associate Interview Question

I interviewed in Philadelphia, PA and was asked:
"Can you explain the human sigma 6 plan or the Ford model"
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Answer

Part of a Customer Service Associate Interview Review - one of 549 PNC Financial Services Group Interview Reviews

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human sigma six is everything you do daily from customer service, wait times, follow up calls etc.. Everything to make your branch a 5 star branch.
- Interview Candidate on Jun 17, 2013

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