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Starbucks Barista Interview Question

"Can you think of a time you had to handle a tough customer? How did you do it?"
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Part of a Barista Interview Review - one of 1,239 Starbucks Interview Reviews

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Gave an example from a previous job & explained that I apologized and admitted fault even though I knew I did nothing wrong. "The customer is always right."

- Interview Candidate on Feb 10, 2013

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