Capital One Auto Finance Interview Questions & Reviews
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Updated May 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 30 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 30 ratings
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| 1–10 of 30 Capital One Auto Finance Interviews | Sort by |
Customer Associate- Loan Origination at Capital One Auto Finance
Posted May 23, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2012 in Plano, TX (took a day)
Called by a recruiter who did a phone interview. Asked me what I knew about Capital One. A time I had dealt with an irate customer. Why I left my last job. She scheduled me for a 1:1 interview. First you have a behavioral question interview. My 3 questions were: Describe a time you provided excellent customer service; Describe a time you dealt with a demanding customer; and, Describe a time a customer made a suggestion that caused you to implement something (can't remember exact wording).
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at Capital One Auto Finance
Posted Apr 7, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Plano, TX (took 2 weeks)
first round-campus interview, they had a workshop about case interview the day before, very helpful
second round-online test, which include personality, math and reading skills
HR person is very helpful, email back quickly and provide several interview tips include a book "case in point"
third round-2 case interview and 1 behavior interview, they pay the hotel and airline ticket. hold a reception in the hotel the night before interview, just send several yound employees came to chat and answer your questions. on the interview day, my behavior interviewer arrived late so we only talked about 20 minutes. then my 1st case interviewer was very nice but I screwed up cause forgot an important factor, 2nd case interviewer was an indian with bad accent, face to the door not me (seems he wanted to escape or something), and he was playing his cellphone all the time. We took a break and had lunch with them, didn't have a campus tour cause the bad weather. Overall is good, got experience even though without offer.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.
More Capital One Auto Finance Business Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Unit Manager at Capital One Auto Finance
Posted Mar 8, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 4 weeks)
The process was long: I was contacted via linked in. Set up a time for a phone screen with HR. Then sent assessments. Next I did another phone screen, then was offered to come in and interview. 4 hour interview consisting of a 3 managers. One manager did basic BI questions, the next was a job senerio, the last was more like the first, but more personal.
Interview Questions
Negotiation Details
They asked me what I wanted at first. Then offered me close to it. I declined the offer stating the salary was not what I requested and looking at the benefits, I didnt think the salary was sufficient. I was offered again, at a higher salary and I declined that offer as well. Then I sent them a decline email. 2 days later I got a "what is going to take" call. I gave them my requirements and a short time later they accepted my offer.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Quality Assurance Lead at Capital One Auto Finance
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Plano, TX (took 4+ weeks)
Took the verbal and Numeric tests online. It was timed tests and not that difficult. There was job fit interview and after 2 weeks, was flown to Plano, TX. There were 2 case interviews and 1 behavioural interview for lead position. The case interviews were related to Break Even, and Profitability of a Process in the company. Break even case was good, Profitability case - cracked in 15 mins.... The interview process seemed as if it is a stereotype process and little bit tiresome for out of city candidates. It didn't seem as a tailored for someone who is 10-15 yrs of Industry experience and fit to do the job. They seem to have a standard set of process. Was not asked for any questions related to the position applied.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Analyst at Capital One Auto Finance
Posted Dec 10, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Plano, TX (took 2 weeks)
After passing "mini-GMAT" skills test, was flown out to Plano to interview. Behavioral interview was easy, but case interviews were more difficult. Was a little nervous under pressure and could not come up with all of the equations that they wanted. Was not offered a position.
Seems like a great company to work for. Great hours, relaxed environment (analyst can come to work in jeans!). Also seems like a professional environment with good training and development.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
More Capital One Auto Finance Operations Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Operations Analyst at Capital One Auto Finance
Posted Nov 7, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Dallas, TX (took 4+ weeks)
Had two rounds.
Round 1 was a case and a behavorial.
Round 2 was a case, a behavorial and a job fit interview.
The case was not too tough- credit card analysis, simple break even points, some arithmetic involved. Check for quick analytical skills. Interviewers were friendly and smart.
Interview Questions
Negotiation Details
Recruiter negotiated on my behalf.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Analyst at Capital One Auto Finance
Posted Oct 25, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 4+ weeks)
I submitted my resume through the career center at my university. I was contacted by them to take a personality test, then a couple weeks later I was contacted to take a math/logic test. After that I had an initial on campus case interview, I made it past that round and made to what they call the "power day" which is where they fly you out to plano and give you 3 more interviews. Two of them are case interviews and one of them is a behavioral interivew. They invite some of the candidates back for a 3rd case interview, but they claim that is neither a posative or negative sign. I was not invited back for a third case interview, and I reieved my rejection call the next day.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.
More Capital One Auto Finance Operations Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Analyst at Capital One Auto Finance
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Dallas, TX (took a day)
Submitted my resume. Interview consisted of a case study that was very mathematical.
Interview Questions
Other Details
I got the interview through a College or University.
Helpful Interview?
Yes |
No
Inappropriate?
Systems Analyst at Capital One Auto Finance
Posted Oct 5, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Aug 2011 in Dallas, TX (took 1 week)
I submitted my resume online, and was contacted the next day about the position. I initially talked to HR, who informed me flat out I did not have "a lot of experience", and as a result, they offered me a lower salary than I was looking for, since I didn't have "much" experience, despite having 7+ years of IT experience - both as a front line worker, a manager, and a business analyst. After the initial phone screen with HR, I had to take a personality and skills test. The skills test was pretty brutal, but I passed it. HR called me and informed me the next day that I had passed the skills test. I then had an interview with a guy I am assuming was the lead of the department I would be working in. He was 8 minutes late calling me for the interview, and seemed a little arrogant and crass. He asked me the "tell me about yourself" question, and I started with the beginning of my IT career because I felt that experience was relevant, and I guess he didn't like my answer, so he cuts me off and tells me "this is what I am looking for - I have a department doing x, y, z, and I want to know your skillset as related to that". So I proceed to answer his question, and I guess he liked the answer, because HR called me later that day and informed me that I would be brought onsite for a long day of interviews. During this call, HR gives me tips and tricks on how to interview and how to dress. At this point I'm feeling a little insulted, so I ask the HR rep if this is a position for those fresh out of college. She informed me that it wasn't, and asked me why I asked - I informed her that it's a little interesting that I'm being given tips and "how to's" on the interview process as a seasoned employee. I guess they are trying to be helpful, but at the same time, it came across as a little insulting.
Interview Questions
Reason for Declining
I accepted another offer with a different company. Since I had decided to go with the other company, and I didn't get a good "vibe" from HR or the lead guy, and also because they wanted to lowball me on salary despite having 7+ years of IT experience, I decided to decline the onsite interview, and informed them via email.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Statistician at Capital One Auto Finance
Posted Sep 21, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 (took a day)
Excellent in all respects:
HR: Very professional, personable, extremely helpful in what to expect
DedicatedTravel arrangements: Flexible, Very professional
People: Courteous, professional, very experienced
Office: Well-kept, coffee provided, excellent cafeteria
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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