Capital One Auto Finance Interview Questions

Updated Mar 25, 2015
Updated Mar 25, 2015
46 Interview Reviews

Interview Experience

Interview Experience

71%
15%
13%

Getting an Interview

Getting an Interview

48%
24%
14%

Interview Difficulty

3.4
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Business Analyst Interview

    Anonymous Employee in Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Capital One Auto Finance in November 2014.

    Interview Details

    I received an email asking if I would be willing to do a case interview over the phone. The interview was on Tuesday and lasted about 45 minutes, with the first 30 minutes consisting of the case, and the last 15 for me to ask questions. The day after my interview I received a phone call saying I had passed the initial screening and they invited me to the final round of interviews in Dallas that Friday. The next day they flew me out to Dallas and put me up in a nice hotel for the night. The Interview day consisted of 3 separate one-hour interviews. One was behavioral while the other two were case interviews. These case interviews were about credit cards and life insurance.

    Interview Questions
    • The most difficult case interview was one about credit cards comparing two different types of users. I was asked to figure out the per-person profit for each kind of user and then was asked to make a decision as to which I should market towards and how.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  2. 1 person found this helpful  

    Auto Loan Funding Analyst Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Capital One Auto Finance.

    Interview Details

    I first visited the company's website as an employee referral. I was given a requistion number and applied directly for that position. There was an online application first, then a few different online assessments that I had to complete. Once those were reviewd and assessed I received an emailed requesting a phone interview. Then the phone interview took place and I received a call in regards to an on site interview. The onsite interview was conducted by two managers, seperately, The entire process was lengthy and at times I was unsure if I should be waiting for another step or looking for another position within another company. I would have preferred a bit more communication from the hiring dept as far as what to expect next and what a reasonable time frame to expect that next step would be. Overall, it was a good experience and I was happy with the end result!

    Interview Questions
    • Describe a time you had to make chages to a plan/schedule, how you did so, and what was the end result.   View Answer
    Negotiation Details
    There was no negotiation in my offer, which is one thing I was and am not happy with in the experience
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Applications Developer Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Capital One Auto Finance.

    Interview Details

    Interview Process is simple: 1 - Online test (Java skills) 2- Technical Screen (Phone) 3- Power Day

    Face to face- Consisted of 4 (1 hour) rounds . So 2 behavioral and 2 Job Fit. For developers roles there wont be much on data analysis and frankly all they ask is from your resume and what work you have done

    Interview Questions
    • What exact projects you worked, details of a project , interfaces, technology you used, why this and not that technology, What all tools you know   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview process is very simple. You will have 3 interviews with different managers to showcase your skills and previous experience. The turnaround time is very quick and you should know with the next few days if an offer is available.

    Interview Questions
    • The interview questions are very straightforward. Be able to describle previous experiences/situations in previous positions and how you handled them/learned from the experience,   Answer Question
    Accepted Offer
  6.  

    Funding Analyst/Dealer Services Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied through an employee referral – interviewed at Capital One Auto Finance in May 2013.

    Interview Details

    I applied for the position and took awhile to hear back but received the call for the interview. I interviewed with the Supervisor over all Unit Managers and also with a Unit Manager as well. It was a two part interview that first just needed to verify my knowledge in the funding department as well as typing test. It didn't take long for them to offer me the position and is when I learned that Finance is the career choice I want my path to continue down.

    Interview Questions
    • As being in Management, I knew what kind of questions to expect but trying to decide the best experience where I had to deal with an irate customer was difficult to choose the best example for customer service was an extraordinary of mine.   View Answer
    Negotiation Details
    I would tell others' trying to get onto to Capital One that the job is absolutely great but not for everyone. Make sure to negotiate compensation as well.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Loss Mitigation Account Manager Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Capital One Auto Finance in April 2013.

    Interview Details

    Very easy, managers hiring would do the interview process. at that time it would be two. They each gave scenario type based interviews. Also required to take an entry test, to test your knowledge and skills.

    Interview Questions
    • Have you ever been in put in a situation where you where very angry in a public place, and how did you handle the situation.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Business Analyst Intern Interview

    Anonymous Employee in Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    I applied through college or university – interviewed at Capital One Auto Finance in February 2013.

    Interview Details

    I had a phone interview which consisted of a 20 minute case interview. Afterwards I was invited to their Plano, TX campus. There I had an additional 2 case interviews and a behavioral interview. The entire process took about 4 hours.

    Interview Questions
    • Tell me about a time when you had to persuade someone to follow your opinion.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Customer Associate- Loan Origination Interview

    Anonymous Employee in Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    The process took a dayinterviewed at Capital One Auto Finance in May 2012.

    Interview Details

    Called by a recruiter who did a phone interview. Asked me what I knew about Capital One. A time I had dealt with an irate customer. Why I left my last job. She scheduled me for a 1:1 interview. First you have a behavioral question interview. My 3 questions were: Describe a time you provided excellent customer service; Describe a time you dealt with a demanding customer; and, Describe a time a customer made a suggestion that caused you to implement something (can't remember exact wording).

    Interview Questions
    • Describe a good customer service experience   Answer Question
    • Describe a time you dealt with a demanding customer   Answer Question
    • Describe a time a customer told you something that you should implement.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  10. 2 people found this helpful  

    Business Analyst Interview

    Anonymous Employee in Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Capital One Auto Finance in March 2012.

    Interview Details

    first round-campus interview, they had a workshop about case interview the day before, very helpful
    second round-online test, which include personality, math and reading skills
    HR person is very helpful, email back quickly and provide several interview tips include a book "case in point"
    third round-2 case interview and 1 behavior interview, they pay the hotel and airline ticket. hold a reception in the hotel the night before interview, just send several yound employees came to chat and answer your questions. on the interview day, my behavior interviewer arrived late so we only talked about 20 minutes. then my 1st case interviewer was very nice but I screwed up cause forgot an important factor, 2nd case interviewer was an indian with bad accent, face to the door not me (seems he wanted to escape or something), and he was playing his cellphone all the time. We took a break and had lunch with them, didn't have a campus tour cause the bad weather. Overall is good, got experience even though without offer.

    No Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Capital One Auto Finance in March 2012.

    Interview Details

    Very quick did a side by side asked lots of questions. Then saw the interviewer and it was tell me about a time etc very detailed in questions. Answer the questions very detailed and try to do away with nervous habits only give information pertaining to the job... Great plave to work great benefits this was the best job I've ever had great managers

    Interview Questions
    • Tell me about a time when you had a difficult customer? How did you handle them?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Work at Capital One Auto Finance? Share Your Experiences

Capital One Auto Finance

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.