Capital One Floor Supervisor Interview Questions

3 Interview Reviews

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Floor Supervisor Interview

Anonymous Interview Candidate in Wilmington, DE
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 1 dayinterviewed at Capital One (Wilmington, DE).

Interview

Internal posting with two interviews from different unit managers in person. The posting was an internal posting. If it would have been for an external candidate the interview process would have been more vigorous. Generally how the process goes for external candidates is a phone interview by the recruiter, then a phone interview by a manager, then multiple in-person interviews with various management. The questions are pretty standard if you do your research. It is a good idea to practice and do your research about interviewing. Also it is helpful to research the job role you are posting for and about the company. Smile and be nice, it is not just about your experience or knowledge but how you will potentially interact with other people in the work environment. Sometimes the recruiters have a tendency to take long to respond or communicate so don't be afraid to reach out to them in a professional manner.

Interview Questions

  • Share an experience when you had a negative experience with a coworker. Where do you see yourself in 5 years? Name a difficult experience you went through with your last employer.   1 Answer

Negotiation

I requested a higher amount and was given slightly more than the orginal offer. This really depends on how qualified you are for the role and what the range for the role is. If you are overqualified you will not necessarily get a better offer because the roles have caps for starting out. It is a good idea to research the average salaries for the roles you want to apply. Don't negotiate in the phone interview, only once they show interest.

Other Interview Reviews for Capital One

  1. Helpful (1)  

    Floor Supervisor Interview

    Anonymous Interview Candidate in Sioux Falls, SD
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Capital One (Sioux Falls, SD) in January 2013.

    Interview

    This was internal move, required reporting manager recommendation, Initial phone interview and was interviewed by Department Manager and Floor Sup Manager. Behavioral questions with the answers to be in Situation Obstacle Action Result order, and the second part of the interview is where you have to provide coaching for an "associate" (the interviewer) that is struggling

    Interview Questions

    • Give me a situation when you had to receive negative feedback...   Answer Question

    Negotiation

    no negotiation on the pay, 10% increase was the standard.

  2.  

    Floor Supervisor Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 dayinterviewed at Capital One (Tampa, FL) in September 2009.

    Interview

    I had to take a computer based assessment both for mathematical skills and behavioral findings. Later, I had to do a role play over the phone with an HR rep. The scenario was based on a new hired manager coaching an employee with declining performance results. Finally, had to sit down with two department managers for behavioral interviews.

    Interview Questions

    • Was there a time that you were confronted by an associate? How did you handle it?   Answer Question
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