Capital One Interview Questions & Reviews
Updated Feb 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 387 ratings |
Interview Experience [?] Based on 387 ratings
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Senior Business Analyst at Capital One
Posted Feb 5, 2012
1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Jan 2011 (took a day)
First a recruiter contacts you to ask about your resume/experience, then take a online verbal/math test (SAT style), then if you pass, they invite you onsite for an interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
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Helpful Interview?
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IT Manager at Capital One
Posted Feb 3, 2012
4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Richmond, VA (took 3 days)
I was contacted by the recruiter and did a 30 minute interview. The recruiter then scheduled an interview with the hiring manager for later in the week. The phone interview with the hiring manager was almost an hour and I felt that it went very well. I was contacted by the recruiter and was told they wanted me to move to the next phase which was an online assessment that covered critical thinking and critical math. I took these assessments the following week and the next day I was contacted by the recruiter and was informed I did not score high enough to proceed to the next phase but was offered to reapply in 6 months.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and an IQ/Intelligence Test.
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IT Development PRogram at Capital One
Posted Jan 31, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Richmond, VA (took 2 days)
First interview was a behavioral interview that I did fine on. I was fairly confident in my answers and myself. I prepared by using the "star method" and I'd suggest others do the same. I was pretty much prepared to answer every question they asked me without having to pause to think too much.
I made it to the final round interview a couple weeks later in Richmond. I drove there (they will reimburse your gas mileage ~$.55/mile and $75 in meals I believe) and they put me up in a ridiculous hotel. You get to go out with other interviewees and current employees the night before the interview and ask all the questions you can think of to help prepare yourself. They'll pretty much tell you that you're not really competing with anyone but it's really your job to lose.
The final round interview consisted of another more brief behavioral interview, case interview, and job fit interview. I dropped the ball on the case interview I'm pretty sure. It wasn't necessarily difficult, mostly algebra. They want you to talk and communicate through it which I did. I just had a brain fart trying to solve a multi-variable equation (substitution! substitution! substitution!).
Overall, the experience was good. The culture is young and you can tell that everyone really enjoys their job. The campus is wonderful and it looks like a great place to work.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Financial Analyst at Capital One
Posted Jan 31, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Richmond, VA (took 3 weeks)
I was initially contacted by a Capital One recruiter via LinkedIn. We had a brief (approximately 30 minutes) phone call to discuss my background. After the phone interview, I was instructed to complete three online assessments: (1) Untimed Personality Test; (2) Timed Verbal Reasoning Test; (3) Timed Quantitative Reasoning Test. Upon passing the online assessments, I was invited to their office in Richmond to do an onsite interview (4 back to back interviews - two case studies and two behavioral interviews).
Overall, I did not think that the interviews were terribly difficult. Just be sure that you have clear and concise answers for explaining your experience. Also, if you do not have much experience with case studies, there are a lot of resources regarding what to expect and how to prepare.
**ONLINE ASSESSMENTS**
The Capital One career site provides more than enough practice tests via links to SHL. The personality test was a basic psychometric evaluation - essentially, they want to know that you are a high performer and that you can work well in a collaborative group environment. Teamwork is VERY important.
While the timed math and verbal tests are not difficult - you should take the time to practice before taking the actual tests. The Capital One career site directs you to free practice tests through SHL and some other companies. I suppose the best way to explain the tests would be like a mini GMAT. The math test had 18 questions using various types of charts with data. The idea is to be able to determine the important data in an efficient manner. I kept double checking my answers and only finished 16 out of the 18 but passed with no problems. The verbal test had you read a passage and then answer questions based on the information that you just read.
**ONSITE INTERVIEWS**
Ultimately, the case studies are the deciding factor. Be sure to pay close attention - and if you do not quite understand what the interviewer is looking for, don't be afraid to ask for direction. My case studies started with open ended questions and ultimately ended with some type of break-even analysis (e.g., at what point would your sales result in $0 profit/loss, should Capital One cancel a program that costs $X, etc.). The interviewers are very friendly. You are going to start out with very little or no data - so don't be afraid to ask questions in order to get the information needed to draw a conclusion.
My behavioral interviews were pretty standard (tell me about your background, why do you want to work here, tell me about a time when ...., etc.).
Interview Questions
Negotiation Details
Capital One has a predetermined salary and bonus range for each position, so I did not bother with negotiating. The salary averages on Glassdoor were fairly accurate for my position - and my offer ended up being slightly higher, which was nice.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
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Bank Teller at Capital One
Posted Jan 31, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Brooklyn, NY (took 3 weeks)
First interview was over the phone with HR personnel. I had interviewed with citi and Boa just before and it went bad so i was determine not to let this one escape me. Typical questions: Why Capital One? A few situational questions and about school and my career goals. Second interview in branch with BM, ABM and other employees who each had a turn to ask me a few questions. Last and final inter was with the Teller Manager who came back from vacation the following week. Standard customer service and sales questions,
Interview Questions
Negotiation Details
Negotiations were short 10.50 and when i went to training i heard newly hired employees were getting 14.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.
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Data Analyst at Capital One
Posted Jan 30, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Toronto, ON (Canada) (took a day)
First, they will send you a link for a test you have to complete online. The questions on the tests range from personality questions, to quantitative and English questions.
Then, they are a total of 2 rounds, each of them consist of 1 behavioral interview and 1 case interview, each of 1 hour.
For the behavioral part, they asked me 3 main questions and wanted full details (eg.: tell me about a time where you had to convince or persuade someone,...). For those type of questions, the best is to use the STAR approach (Situation, Task, Action, Results). The best thing would be to prepare a list of all past projects/work experience and be ready to use the STAR approach.
For the case interview, they asked me a quantitative cases similar to the one found on their website. The key here is to remain calm and ask clarifying questions. The cases are not very hard, but you have to show them that you are well structured and can present your ideas.
I made it to the second round but did not get the offer (messed up the last case).
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Senior Business Analyst at Capital One
Posted Jan 30, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in McLean, VA (took 3 weeks)
After I submitted my resume, I was contacted by a recruiter and asked to schedule a phone screen. After the phone screen, I was asked to complete an online assessment consisting of a math test, reading comprehension test, and a workplace personality test. The recruiter called a few days after completion to tell me that I passed and set up an on site interview. The on site interview was in McLean, VA, and CO paid for all of my travel. There were two behavioral interviews and two case interviews followed by lunch.
The office is a country club, with free on site health care, a kind of outdated fitness center, and a well stocked cafeteria. The culture is very corporate and everyone is exceptionally analytic. Seems like a nice place to work.
I killed myself prepping for the online assessments and interview, and it was largely a waste of time - even if I had received an offer. The online test is worth studying for, since there are so many practice tests available. The math is mainly interpretation of charts and graphs. The behavioral interviews are three questions each, and you'll get a few follow ups questions. The case interviews are focused mainly on profitability and breakeven calculations. These are numbers cases, not strategy; however, be prepared to engage your caser in the qualitative elements of raising revenues or lowering costs.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
More Capital One Senior Business Analyst Interviews
Helpful Interview?
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Senior Data Analyst at Capital One
Posted Jan 25, 2012 — 1 of 1 people found this helpful
1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Jan 2012 in McLean, VA (took 2 weeks)
Recruiter #1 contacted me via Linkedin.
Recruiter #2 followed up with a couple phone calls
Invited to attend 'power day' of interviews
Power day consisted of 2 'case studies' and 2 behavioral interviews.
Then a case study after lunch. If you are not invited back after lunch you will not be getting an offer.
Behavioral interviews are the basic 'tell me when....' type questions.
The cases are not your normal business school cases. You are given some metrics as assumptions then breakdown the algebra. A high-school student could do these. There is little analytic thought required. The majority I heard of were all break-even related.
Interview Questions
Reason for Declining
The culture was weird. I come from a traditional banking background and this is not it. The office campus is odd. I can see how a fresh undergrad would love this place. I would have loved it then, drank the kool-aid, and probably be an interviewer currently if I had. I think the people think they are better then they are. I had one person tell me that the interview process was 'very rigorous'. This was not rigorous, it was a bit odd, but not rigorous. The offer was low to me. The locations that were offered we less then ideal for me as well. Richmond and McClean are not places where a ton of other financial services companies exist which is concerning. I felt that the recruiter did not set the expectation of what the job would be. It seems like functions are vertical in nature without cross ownership of tasks.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
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Helpful Interview?
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No
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Business Analyst at Capital One
Posted Jan 28, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
They make you solve a case at the first one on one. After this, you then take a test quite similar to the practice problems posted. After, there is a group interview
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.
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No
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Business Analyst at Capital One
Posted Jan 28, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 2 days)
The process was very smooth. They payed for dinner the night before the interview and we had time to talk with some of the employees. The next day we each got our own room and three sets of interviewers came to interview each of us. Over the course of about 4 hours they interviewed us. One complaint was that they informed me of my no offer by email and did not provide me with any feedback.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Personality Test.
More Capital One Business Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?


