Capital One

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Capital One Operation Analyst Interview Questions & Reviews

Updated Jun 6, 2014
All Interviews Received Offers

Getting an Interview  

68%
28%
2%

Interview Experience  

70%
13%
15%

Interview Difficulty  

Average Difficulty
59 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Richmond, VA

I applied through college or university and the process took 4 weeks - interviewed at Capital One.

Interview Details – Met at on-campus career fair and submitted resume. Resume was sufficient to earn a first-round interview on my university's campus. Passed that and was invited to an interview at their Richmond, Virginia location. They paid for my flight there and back and my meals. The interview day at Richmond consisted of 3 interviews - 2 case interviews and 1 behavioral. The behavioral was just like any other job interview. The case interviews consisted of math problems involving various topics from credit card rates to life insurance. The interviewer is there to help you through the problem with any questions, but it is important to keep your work organized and not get stuck in one area.

Interview Question – Case question about call times. Constantly translating numbers into minutes or hours was a little confusing, but not too bad.   Answer Question


No Offer

Neutral Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Richmond, VA

I applied through college or university - interviewed at Capital One in March 2014.

Interview Details – Applied through the careers services at the university. Was contacted by a recruiter to tell me to set up an on campus interview. Passed the on campus interview and was asked to travel to Richmond for the next round of interviews called a "Power Day". Was put up in a hotel and taken care of, had 2 case interviews and 1 behavioral interview. Managed to not pass those and that was the end of my interview process. Turn around time was 72 hours after interviewing for their decision.

Interview Question – They asked case interview questions and asked us not to talk about the details of the cases.   Answer Question


2 people found this helpful

No Offer

Neutral Experience

Operations Analyst Interview

Operations Analyst

I applied through college or university and the process took 2+ weeks - interviewed at Capital One.

Interview Details – Behavioral interview and case

Interview Question – Math case. During the case, KEEP YOUR NOTES ORGANIZED. if you have to go back to a previous calculation, it must be easy to find partial answers.   Answer Question


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No Offer

Negative Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst

I applied through college or university and the process took 1 week - interviewed at Capital One.

Interview Details – Applied through campus recruiting and was given an on campus interview. It was a case interview that involved credit card rates and whether to offer a special credit card for my school's alumni.

Interview Question – Asked to calculate the profit and break even point   Answer Question


Declined Offer

Positive Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Plano, TX

I applied online - interviewed at Capital One in March 2013.

Interview Details – Consists of one phone case interview, three on-site case interviews and behavioral interview.

Interview Question – When the quantitative case interviews become qualitative.   Answer Question

Reason for Declining – Pursued other opportunities


No Offer

Neutral Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst

I applied through college or university and interviewed at Capital One.

Interview Details – on campus, business case study questions about three questions. They were not that hard but were pretty confusing. The interviewer wanted you to explain your thought process while you attempting to answer the question which was pretty difficult to do. After the case study questions the interviewer answered the questions I had and said that he would get back to me. I knew I didnt do very well in the interview but they never got back to me which later I learned that it's a common thing to do. Oh well.

Interview Question – just typical business case study questions   Answer Question


Declined Offer

Positive Experience

Average Interview

Operations Analyst Interview

Operations Analyst
College Park, MD

I applied through college or university and the process took 3 weeks - interviewed at Capital One in February 2014.

Interview Details – This was a case interview. I was given a business type scenario where I was told about two types of customers and had to use business intuition to figure out which customer was more profitable, risky etc. I then had to answer two quantitative questions. After that, I was given the opportunity to ask questions.

Interview Question – Figuring out what total a cost percentage needed to be applied to.   Answer Question


1 person found this helpful

Declined Offer

Negative Experience

Very Easy Interview

Operation Analyst Interview

Operation Analyst
Richmond, VA

I applied through college or university and the process took a day - interviewed at Capital One in June 2013.

Interview Details – 4 scheduled interview.

Interview Question – Some operations Q that did not make sense. I asked for clarification but the interviewer just said that's all. I asked other interviewers and they didn't have any idea what he was talking about either. Bad communication.   Answer Question

Reason for Declining – OAs and BAs that gave us orientation were immature. The whole company felt like a frat house.


No Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst

I applied through college or university and the process took 2+ weeks - interviewed at Capital One in October 2012.

Interview Details – The recruiter that I dealt with was very responsive and quick to respond on questions and concerns. The process that I went through was a 1:1 interview on campus that involved both a behavioral portion and a small case, though the case was more like a series of mathematical word problems than a typical case interview. For the second round, they put us up in a hotel by their headquarters and put us through a blitz day, consisting of tours, 2 additional case interviews and another behavioral interview.

Interview Question – Case question involving credit card risk. Algebra intensive, we were given math problems and asked to solve them   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Richmond, VA

I applied online and the process took a day - interviewed at Capital One in November 2013.

Interview Details – First interview was phone style. Call centers in US and phillipines. US 400 agents, capacity 600, $30/hr, 15call/hr. Phillipines 200 agents, Capacity 600, $15/hr, 10 calls/hr. Calculate total cost. Next question maximize the US capacity if next year we would get 10M more calls.

Interview Question – I was being hurried in the whole interview IMHO   View Answer

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