Capital One Operations Analyst Interview Questions

Updated Jun 6, 2014
Updated Jun 6, 2014
59 Interview Reviews

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Operations Analyst Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through college or university - interviewed at Capital One.

Interview Details

Started with an on campus inteview-one case interview lasting 30 minutes. Next step was on-site interview which consisted of 3 case interviews and 1 behavorial interview

Interview Questions
No Offer

Other Interview Reviews for Capital One

  1.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a day - interviewed at Capital One.

    Interview Details

    Two case questions and one behavioral. After lunch they asked some of us to stay for a third round. I got another case question. Behavioral was very easy. Case questions start with easy math problems then get harder, and my interviewer seemed to get bored. Definitely talk out loud and know your math because it is more math based, and they did not ask me as much conceptual questions.

    Interview Questions
    • When was a time you foresaw a problem and took preventative measures?   View Answer
    Declined Offer
    Positive Experience
    Average Interview
  2. 2 people found this helpful  

    Operation Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview is a case interview. The question is mainly about ATM location choosing. The recruiter will provide cost structures. Cost structure is about fees charged per transaction and transmission fees for off premise. For on premise there will be no variable cost. Fixed cost include rent and depreciation

    Interview Questions
    Accepted Offer
  3.  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university. The process took 2 months - interviewed at Capital One.

    Interview Details

    The hiring process started with a 30-minute, 30-question quantitative skills test. Should you get acceptable scores here, up next are a couple rounds of case interviews, designed to test your reasoning abilities. Nothing too exceptional here, and I was able to work through the cases extremely quickly. There was also a round of classic behavioral interview questions.

    Interview Questions
    • Don't remember, though one of the cases had to do with pizza delivery truck routing.   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university. The process took 2+ months - interviewed at Capital One in October 2012.

    Interview Details

    interview process is centered around cases. the cases are not similar to what you may be familiar with used for management consulting roles. Capital One's cases are very quantitative. Most of my peers were engineers. If you happen to be an engineer, you should be fine, just make sure that you get enough sleep the night before. It may help to brush up on your math skills, and I would recommend doing so. Acceptance rate is only about 5%, I was told. I'm not sure if this stat is based from those who got invited to interview or from those who took just the first step in the application process.

    Interview Questions
    • be prepared to do back-of-the-envelope math computations   Answer Question
    Negotiation Details
    no negotiation for interns
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university - interviewed at Capital One.

    Interview Details

    There is an online application to be filled out initially, typically found through the university's career services. Next is an on-campus interview. It is one case interview, after which they typically inform you very quickly if you move on to the next round of interviews. The next and final round is an on-site interview that includes two cases and a behavioral interview with the potential for a third case at the end.

    Interview Questions
    • The case interviews can be tricky, but as long as you pay close attention to your work, they are very doable.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Round 1: Located at my university and included a 1 on 1 interview case study where I had to solve a business problem using math and logic. It wasn't too difficult but they did not ask me many questions about myself. They really wanted to see how my brain worked.

    Round 2: (at their campus) I was at an interview day with about 10 other candidates who were interviewing for internships and full time positions for all of the different analyst positions. We were separated into separate rooms and interviewers rotated between our rooms. There was a personality interview as well as a few case studies. After the interviews all of the candidates received a tour of the campus, which is very impressive, and ate lunch. After lunch is the "optional interview" where you don't know if you will get asked another question. My recruiter told me that they only keep you for more questions if they need more details about you to make a decision. I was not asked to stay for additional questions and received a phone call the next morning from my recruiter with the companies decision.

    Interview Questions
    • Know that is is okay to ask questions and talk to your interviewer through the case study. They want to know how you think and not just that you can get the correct answer.   View Answer
    No Offer
  8.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 months - interviewed at Capital One.

    Interview Details

    The interview process consisted of 2 case interviews and a behaviour interview.

    First case interview consisted of credit card promotion marketing techniques; direct mail and telemarketing. Choosing the one that is more profitable for the business.

    Second case consisted of acquisition of shipping company, breakeven volumes and price analysis.

    Interview Questions
    • None, the interviewers are helpful throughout the process   Answer Question
    Accepted Offer
    Difficult Interview
  9. 1 person found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university. The process took a day - interviewed at Capital One in April 2013.

    Interview Details

    Interviewed in Richmond, VA. Two case studies and one behavioral. One case is about the credit card, how to earn profit and what are the costs, what if clients don't pay, interest rate increase/decrease, credit line increase/decrease. Second is about grain shipping company, some influential factors, like weather, fuel prices.

    Interview Questions
    • Cases. Some factors will change as the variable changes. Pay attention to this.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10. 2 people found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 weeks - interviewed at Capital One.

    Interview Details

    I saw the posting on my University's Career site, I then sent a follow up email to the recruiter. She then let me know in that she wanted to have a phone case style interview. (about a week)

    I had the phone case style interview. The interviewer was very nice and reassuring over the phone. He asked me about paperless banking. First he asked how we would get more customers to join paperless billing. We then talked about incentives. If we send out 100,000 emails. two plans 1. 50,000 20% response rate and $4 credit and 2. 50,000 30% $10 credit.
    we save lifetime $12 on people the switch how much do we make.
    I was then asked to calculate the break even response rate for the $10 credit email.

    Interview Questions
    • They sent me a rejection email but I never got it. I followed up with the recruiter and she was like. Oh I sent you a rejection email. You never go it?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview

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