Capital One

  www.capitalone.com
  www.capitalone.com

Capital One Operations Analyst Interview Questions

59 Interview Reviews

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Operations Analyst Interview

Anonymous Interview Candidate in Richmond, VA
Anonymous Interview Candidate in Richmond, VA
Application Details

I applied through college or university. The process took 2+ monthsinterviewed at Capital One.

Interview Details

The hiring process started with a 30-minute, 30-question quantitative skills test. Should you get acceptable scores here, up next are a couple rounds of case interviews, designed to test your reasoning abilities. Nothing too exceptional here, and I was able to work through the cases extremely quickly. There was also a round of classic behavioral interview questions.

Interview Questions
  • Don't remember, though one of the cases had to do with pizza delivery truck routing.   View Answer
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Capital One

  1.  

    Operations Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university – interviewed at Capital One.

    Interview Details

    There is an online application to be filled out initially, typically found through the university's career services. Next is an on-campus interview. It is one case interview, after which they typically inform you very quickly if you move on to the next round of interviews. The next and final round is an on-site interview that includes two cases and a behavioral interview with the potential for a third case at the end.

    Interview Questions
    • The case interviews can be tricky, but as long as you pay close attention to your work, they are very doable.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Round 1: Located at my university and included a 1 on 1 interview case study where I had to solve a business problem using math and logic. It wasn't too difficult but they did not ask me many questions about myself. They really wanted to see how my brain worked.

    Round 2: (at their campus) I was at an interview day with about 10 other candidates who were interviewing for internships and full time positions for all of the different analyst positions. We were separated into separate rooms and interviewers rotated between our rooms. There was a personality interview as well as a few case studies. After the interviews all of the candidates received a tour of the campus, which is very impressive, and ate lunch. After lunch is the "optional interview" where you don't know if you will get asked another question. My recruiter told me that they only keep you for more questions if they need more details about you to make a decision. I was not asked to stay for additional questions and received a phone call the next morning from my recruiter with the companies decision.

    Interview Questions
    • Know that is is okay to ask questions and talk to your interviewer through the case study. They want to know how you think and not just that you can get the correct answer.   View Answer
    No Offer
  3.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Capital One.

    Interview Details

    The interview process consisted of 2 case interviews and a behaviour interview.

    First case interview consisted of credit card promotion marketing techniques; direct mail and telemarketing. Choosing the one that is more profitable for the business.

    Second case consisted of acquisition of shipping company, breakeven volumes and price analysis.

    Interview Questions
    • None, the interviewers are helpful throughout the process   Answer Question
    Accepted Offer
    Difficult Interview
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  5. 2 people found this helpful  

    Operation Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university. The process took a dayinterviewed at Capital One in June 2013.

    Interview Details

    4 scheduled interview.

    Interview Questions
    • Some operations Q that did not make sense. I asked for clarification but the interviewer just said that's all. I asked other interviewers and they didn't have any idea what he was talking about either. Bad communication.   Answer Question
    Reasons for Declining

    OAs and BAs that gave us orientation were immature. The whole company felt like a frat house.

    Declined Offer
    Negative Experience
    Easy Interview
  6. 2 people found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied through college or university. The process took a dayinterviewed at Capital One in April 2013.

    Interview Details

    Interviewed in Richmond, VA. Two case studies and one behavioral. One case is about the credit card, how to earn profit and what are the costs, what if clients don't pay, interest rate increase/decrease, credit line increase/decrease. Second is about grain shipping company, some influential factors, like weather, fuel prices.

    Interview Questions
    • Cases. Some factors will change as the variable changes. Pay attention to this.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  7. 2 people found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Capital One.

    Interview Details

    I saw the posting on my University's Career site, I then sent a follow up email to the recruiter. She then let me know in that she wanted to have a phone case style interview. (about a week)

    I had the phone case style interview. The interviewer was very nice and reassuring over the phone. He asked me about paperless banking. First he asked how we would get more customers to join paperless billing. We then talked about incentives. If we send out 100,000 emails. two plans 1. 50,000 20% response rate and $4 credit and 2. 50,000 30% $10 credit.
    we save lifetime $12 on people the switch how much do we make.
    I was then asked to calculate the break even response rate for the $10 credit email.

    Interview Questions
    • They sent me a rejection email but I never got it. I followed up with the recruiter and she was like. Oh I sent you a rejection email. You never go it?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  8. 2 people found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Capital One.

    Interview Details

    The first interview was a case interview. The manager interviewing me had a background in engineering so I feel like we approached the problem in completely different ways. He seemed to me like a huge bully and was very short with me if I proposed a solution he didn't like. Creativity was not what he was looking for at all. The way he presented the problem and phrased questions was completely confusing to me. When I was asking further questions about the position his answers made me feel like he didn't want me there and was trying to discourage me from continuing in the process.

    Interview Questions
    • How would you reach out to potential customers?   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Operations Analyst Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied online – interviewed at Capital One in March 2013.

    Interview Details

    Consists of one phone case interview, three on-site case interviews and behavioral interview.

    Interview Questions
    • When the quantitative case interviews become qualitative.   Answer Question
    Reasons for Declining

    Pursued other opportunities

    Declined Offer
    Positive Experience
    Average Interview
  10.  

    Operations Analyst Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Capital One.

    Interview Details

    Took online behavioral test and online math-type test. Never had a phone interview. Was invited to an on-site interview. Consisted of 2 case interviews and 1 behavioral interview.

    Interview Questions
    • Calculate break-even interest rate for certain values that were provided   Answer Question
    No Offer
    Positive Experience
    Average Interview

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