Capital One Operations Analyst Interview Questions & Reviews

Updated Jun 6, 2014
Updated Jun 6, 2014
59 interviews

Interview Experience

Interview Experience

70%
13%
15%

Getting an Interview

Getting an Interview

68%
28%
2%

Interview Difficulty

3.8
Average

Interview Difficulty

Hard

Average

Easy

59 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Operations Analyst Interview

Anonymous Employee  in  Richmond, VA
Anonymous Employee in Richmond, VA
Application Details

The process took 5 weeks - interviewed at Capital One in April 2012.

Interview Details

On the cases it is definitely worth your time to take your time. Think things through because I eventually got the right answers but only after prodding from the interviewer.

Interview Questions
  • Describe a time when something you were working on didn't go according to plan.   Answer Question
No Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Capital One

  1.  

    Operations Analyst Interview

    Anonymous Employee  in  Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    The process took a day - interviewed at Capital One in March 2012.

    Interview Details

    one behavioral, two case interviews. a lot of number crunching in one case interview and more traditional consulting questions in another case interview.

    Interview Questions
    • Tell me a time when you learned something new in a project   View Answer
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Operations Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    The process took 2 days - interviewed at Capital One in February 2012.

    Interview Details

    First, there was an initial application through the company website. Then I was prompted via email to answer an online aptitude test. After I passed the aptitude test, I had a phone interview and was then asked to go for an onsite interview. Capital One paid for and arranged all travel and lodging costs. The first night was a dinner reception with a few current employees and other candidates. The following day consisted of 2 case interviews and one behavioral interview.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Operations Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    The process took 3 weeks - interviewed at Capital One in March 2012.

    Interview Details

    Applied to Capital One through my school. Was asked to take a reading/math assessment. The Assessment was challenging but not impossible. The time goes buy very quickly while youre trying to interpret the questions. Was invited to a case interview that while was not extremely difficult, made you think and was intimidating at times due to the information given to you. Could have done better but it was my first one and it did not go as smoothly as i would have hoped.

    No Offer
    Positive Experience
    Difficult Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Operations Analyst Interview

    Anonymous Employee  in  Arlington, VA
    Anonymous Employee in Arlington, VA
    Application Details

    I interviewed through college or university. The process took 3 weeks - interviewed at Capital One in February 2012.

    Interview Details

    Applied online and received notification via email to take an online assessment test. The test consists of questions for analytics, ethical and rational practices. After completion of that step I received a phone call that I would interview on campus. The interview was 1:1 and consisted of a case to work through numerically and ask what I would do in the end. My interviewer said I answered the case correctly and that he would be glad to see me at Capital One. Three days later I received a rejection email.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    The process took 2 weeks - interviewed at Capital One in February 2012.

    Interview Details

    I heard about the internship position at my school--I went to the info session. I submitted my resume and was asked to complete the assessments online. After passing the assessments, I had a phone interview. The phone interview was pretty relaxed--she just wanted to get to know me and my background, etc. I then was scheduled for a fly out. The flyout was scheduled for 2 weeks after the phone interview.

    Interview Questions
    Negotiation Details
    Great
    Accepted Offer
    Positive Experience
    Average Interview
  7. 2 people found this helpful  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I interviewed through a recruiter. The process took 2 weeks - interviewed at Capital One in February 2012.

    Interview Details

    To start i will say that i am an engineering major, i've heard engineers have an easier time with the case studies due to the fact that we are good with math and problem solving.

    After the company reviewed my resume, through my University, i was invited to take an online assessment. The online part was very easy, basic algebra and graphs, SAT type math. Afterwards, was given a 1on1 interview at my particular University. The first 1on1 is a case study, the case study was involving credit card type problems, and involves statistics and algebra, as well as basic knowledge of what might make a company more money (eg. increase profit, decrease costs).

    After this, i was invited to Richmond for a number of interviews. Of the 12-15 people there i believe only around 3-5 of us got an offer. 2 case interviews and a behavioral interview in the morning. The cases were decently challenging, but they aren't expecting a perfect score, just that you show good insight, and great problem solving skills. A nice tour of the campus and free lunch, then they invited 3-4 of us back for a interview in the afternoon.

    The afternoon interview was with a VP of the company, it showed how much the company cared that they sent someone that high up to interview us, just to make sure we really would help the company. The last interview is again a case interview, and was around the same difficulty as all the others.

    I was told in an extremely short amount of time that i had passed and was extended an offer to join the company.

    Interview Questions
    • Break-even point between revolvers and transactors (involving credit cards).   View Answer
    Negotiation Details
    Keep looking and you can find general salary information online. Don't be nervous, just do what you can do and keep going if you make a mistake. Ask the interviewer questions to clarify! If you work with the interviewer, they want you to succeed , and if you are doing well they don't want to trick you, so just talk to them if you have trouble on one part of the case study.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Operations Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    I interviewed through college or university. The process took 3 weeks - interviewed at Capital One in January 2012.

    Interview Details

    I found out about the position through my school and was asked to take an online assessment which consisted of personality, verbal, and math/chart reading skills. I then had a case interview later that week which was not too challenging (they asked me to calculate a breakeven for different credit card users). Two weeks later I flew out to Richmond where i had 3 case interviews and one behavioral interview. The cases were challenging and I got stuck on a few parts.

    Interview Questions
    • Basic behavioral questions. (Ex. Tell me about a time where you disagreed with your team)   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  9.  

    Operations Analyst Interview

    Anonymous Employee  in  Richmond, VA
    Anonymous Employee in Richmond, VA
    Application Details

    The process took 1 week - interviewed at Capital One in October 2011.

    Interview Details

    The case interview is fairly easy I found. However, if you stumble in any manner at all you will not be invited back for a 2nd interview even if you have completed the case correctly. The real problem is the 2nd interviews. There are 3 more case interviews and a behavioral interview in one day. It is quite grueling and mentally exhausting.

    Interview Questions
    • What recommendation would you make based on the previous data?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  10.  

    Operations Analyst Interview

    Anonymous Interview Candidate  in  Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    The process took 4+ weeks - interviewed at Capital One in November 2011.

    Interview Details

    2 Behavioral and 2 Case Interview. 1 post lunch Case Interview (total 3 Cases). All 3 cases were based on credit card business (defaults, recovery, comparing cards). Pretty straightforward cases and the interviewers were very helpful.

    Make sure to go over all the cases listed on Glassdoor - you will probably get some variation of the already listed cases

    I was told I passed the interview process the next day and after talking to my prospective manager, was extended an offer within a week

    Interview Questions
    • Credit Card business (defaults, recovery incentives, customer segmentation, comparing cards and offers)   Answer Question
    Negotiation Details
    Yes, they are willing to negotiate (location, base salary, benefits, bonuses, title/function).
    Accepted Offer
    Positive Experience
    Average Interview

See What Capital One Employees Are Saying

 Current Relationship Banker in Baton Rouge, LA

Pros: “If you are at a busy branch, you have a chance to make great incentives. If you are that lucky, the sky is the limit on your incentive pay.” Full Review

Worked for Capital One? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.