Getting an Interview
Getting an Interview
Interviews for Top Jobs at Capital One
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Senior Business Manager Interview
I applied through a recruiter. The process took a day – interviewed at Capital One (Richmond, VA) in February 2015.
I was reached out by a recruiter and after a phone screen, graduated to the on-site interview. Travel and food was paid for by Capital One.
The day of the interview was very chaotic as there were about 80 candidates interviewing for several internship as well as full time roles. HR was very ill organized, in that they did not know which candidates were interviewing for what positions. Not everyone got a place to even sit at the lounge and most people just had to stand while waiting for their turn to interview. In my initial communications with the recruiter, I was told that I would be doing 4 interviews - 2 cases and 2 behavioral.
I was asked to wait in a room before the interview scheduled time. Here I was given my schedule for the day - with 1st case, 1st behavioral, 2nd case, break and then lunch. I am to sure why they wouldn't communicate the true format of the interview process.
All candidates were then taken to lunch at the buffet-style cafeteria in small groups, by one current employee. After lunch, he took us back, on the way giving us a tour of the building.
Immediately after lunch, we were again asked to huddle around a recruiter, who took us one at a time into a room and told us to either take our stuff and leave OR stay for another interview.
Some candidates were asked to stay for the 4th interview which was supposedly another "case" with a senior employee. I was told my interviews had ended and that I had to leave. I was directly escorted to the room where we had left our luggage and out the door to a shuttle to the airport. I had informed HR that my flight back was only after 5 hours and the airport was only 30 mins away. I was told I couldn't wait on their campus anymore and should wait at the airport or "try to get onto an earlier flight".
Overall, I thought the interview process was very poorly managed.
I would not have accepted the offer, even if they had selected me due to the strange company culture.
- Case - Don't know why they even call it a case interview since it is not a "case analysis". It is more of a high school level math test.
Break Even Point calculation for Satellite Radio Company.
Break Even Point for Capital One's Credit Cards, if they introduced a new reward system.
It is only break even calculation for 45 mins, with different variables changed.
Behavioral - on similar lines as the prep questions they send. Answer Question
Other Interview Reviews for Capital One
Senior Business Manager InterviewNo OfferDifficult InterviewNo OfferDifficult Interview
I applied online. The process took 4+ weeks – interviewed at Capital One in August 2014.
I applied to a job posting online and that same I was contacted by a recruiter by email asking to schedule an interview time and date. I schedule the interview for the following day, The recruiter explained that the company was going in a different direction for this position because of new leadership. and that what they were looking for was a rare combination of skills which she wasn't was very realistic by the candidates she was coming across and maybe they would have to modify their expectations. They wanted a recent MBA with analytical skills and client management skills which didn't seem that hard to find... she asked me a few question starting with "tell me about yourself" after the interview she advised me the process would take some time and that it was a difficult interview process consisting of several phone interviews followed by a full day interview at their location this interview would consist of about 8hrs talking to different level decision makers and a case study potion. after about two weeks I reached out to the recruiter and left to email following up on the process and finally after about another week or two she got back to me to let me know that they were looking for specific skill set and were going to pursue other candidates.
- the recruiter didn't ask anything really difficult. Answer Question
Senior Business Manager InterviewNo OfferNo Offer
Phone interviews followed by two case interviews on the site. THey are pretty detailed and focus on very small things so be prepared to go in depth.
One of the important thngs is to walk the interviewer into your thought process. that way if they don't like the way the process is going they can correct you.
- how did you negotiate with the executive leadership team. Answer Question
Senior Business Manager InterviewNo OfferNeutral ExperienceEasy InterviewNo OfferNeutral ExperienceEasy Interview
I applied through a recruiter. The process took 4+ weeks – interviewed at Capital One (New York, NY) in September 2012.
There is NO WAY I didn't get my test right. I did GRE/GMAT recently and I got a really good score. So, I guess they will tell you about test results based on how much they want you and how many people they have to select from. If you not sure about the position - don't waste 2 hours of you weekend time on testing.
- How you can get perfect score for GRE/GMAT and didn't do well on CapitalOne testing? Answer Question
Senior Business Manager InterviewNo OfferNeutral ExperienceAverage InterviewNo OfferNeutral ExperienceAverage Interview
The process took 3 days – interviewed at Capital One (McLean, VA) in November 2011.
Skills Test= very easy : simple Maths, no preparation required.
Phone Interview= vey easy: general questions/ aspirations.
Full Day interview= difficult: 4 on a road interviews, two cases ( consulting type) and two behavioral. They can use two interviewers at a time. The seem very focus on Quant skills. Some interviewers were not clear enough. Overall I had a good time and believe it is not a difficult interview.
- Cases: very quant focus cases. 1 Answer
Senior Business Manager InterviewNo OfferNegative ExperienceDifficult InterviewNo OfferNegative ExperienceDifficult Interview
The process took 4 weeks – interviewed at Capital One (Richmond, VA) in June 2011.
Contacted through LinkedIn about the position. Passed the first round of skills/personality tests so I was asked to come to Richmond for more interviews which consisted of 2 business "case studies" and 2 behavioral interviews - each with 1 person. So I met with a total of 4 people. They ask you to stay for lunch, and during that time the 4 people you interviewed with, get together and make a decision; they have to come to a consensus. I nailed 3 out of 4 interviews and made 2 stupid mistakes on the last case study and I was told the next day because of that I didn't get the job. I was shocked. I made a careless mistake, and then 1 math mistake, but eventually came to the right answer in the end - I totally thought I was going to get the job.... even though they are very very vague as to exactly what job you are applying for. The entire process was pretty cryptic. The case studies were overall pretty simple, which of course makes you feel like even more of an idiot when you "fail". Recruiter was OK, but if he/she has no interest in talking to you after you are done with your interview day in Richmond - then you didn't get the job. They know pretty much immediately after you are done.
- Credit card insurance case: calculate break-even claim rate where response rate = 2%, fee charged = 1% of monthly balance, and average balance = $1,000 per month. 6 Answers
Senior Business Manager InterviewDeclined OfferPositive ExperienceAverage InterviewDeclined OfferPositive ExperienceAverage Interview
I applied online. The process took 3+ months – interviewed at Capital One.
After the initial IQ test and HR phone interview, I had a behavioral interview and a case interview.
The Behavioral Interview:
They asked only 4 major questions...asked me to describe a certain situation and then pecked at it from all sides. Have your stories clear, and the situations should be "rich", in the sense that it should have shown your leadership, initiative, how you worked with people, issues that you faced and how you overcame these issues.
The Case Interview:
You run an oil refinery that can process 1 million barrels of crude oil per year, have certain fixed costs (debt repayment, salaries, maintenance, etc), and certain variable costs (cost of crude oil, transport). You have 3 products that you sell after refining the crude oil: a certain % goes into Gasoline (highest price), another part is Heating Oil (mid-price) and finally Asphalt (lowest price).
The first question is to calculate the total profit. Simple enough - list down all revenue and cost drivers in a table and do the math.
Next they asked how would I increase the profit...hit all the cost drivers and how you would bring down those costs, then talk about how you could change your production mix towards more of the higher-priced products.
The last question presented two more options - other varieties of crude coming to the market, and with different crude prices as well as different final product mix that you could make from the crude oil varieties. Essentially the lower priced crude could make less Gasoline, and the higher priced crude could make more Gasoline. Do the profit calculations in the form of a table (with all 3 crude varieties in the table), and finally decide which variety of crude gives the highest profit. In my case, the cheapest variety of crude oil gave the highest profit, but this may be different in your case.
- Tell me about a time when you faced push-back and how did you deal with it. What if they still would not come across to your point of view...what would you do? Answer Question
Reasons for Declining
Another position came up, and Capital One's culture seemed to be very secretive and frankly, a bit creepy.
Senior Business Manager InterviewNo OfferNeutral ExperienceEasy InterviewNo OfferNeutral ExperienceEasy Interview
I applied through a recruiter. The process took 2 days – interviewed at Capital One in February 2011.
Very easy questions. If you have been in some business and finished high school, learning your math maybe some college calculus, then it's a piece of cake. All you have to do is not to make silly calculation mistakes. They look at your basic calculations, and you have to tell what you are doing. Do not rush. Rushing is your enemy, take your time, take a deep breath and do it.
- That only one or two people really asked what I have been doing currently. Answer Question
Senior Business Manager InterviewAccepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 3+ months – interviewed at Capital One in October 2010.
Applied online for multiple positions, received decline letter due to not filling position. Contacted recruiter to inquire about status of other requisitions applied. Set up initial phone screen interview with recruiter. Next step was to take personality test. Pass the personality test which allows you to take the math and verbal test. Math and verbal test are standard GMAT type questions. Need to prepare for these if you are rusty. Passed the math and verbal test, then set up phone interviews with two different hiring managers. Once you pass those I was invited for an on site interview in Plano. Capital One paid for my expenses to Plano. On site interview consisted of half day 45 min-1 hour interviews with hiring manager and peers and head of department. Two of the interviews consisted of standard behavioral interviews. Short 15 minute test to verify you completed the math and verbal on your own.
Overall process took about 2.5 months. Capital One appears to be proud to hire bright, smart and intelligent people which they will pay a premium for. The department I interviewed for is going through big changes with the acquisition of 3 regional banks and working through integration and new process and programs. People all appear to be nice and professional. Office environment is casual which is kind of nice that you don't need to dress up. But everyone appeared to dress in relax business casual. Meaning khakis and collared shirts.
- Be prepared for behavioral interview questions and you will do just fine 1 Answer
Depending on the need for the position and what skills you can bring to the organization. I did not negotiate a salary as I was offered a salary that was above my expectations, I was offered a signing bonus which is nice especially given the current environment.
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