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Capital One Senior Business Systems Analyst Interview Questions & Reviews

Updated Aug 19, 2014
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Accepted Offer

Positive Experience

Average Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied online and the process took 2 weeks - interviewed at Capital One in July 2014.

Interview Details – Applied via LinkedIn, got a call from the recruiter within 2 weeks and was phone screened that same day. The next step was an online assessment. You need to revise some basic math formulas and you are all set. Once the assessment is cleared the recruiter will give u next steps. I had a phone screen for job fit by my peer/senior team member. They let you know the results the next day and if u r cleared they schedule a face to face interview which is last step before the offer stage.
My face to face consisted of 1 job fit 2 behavioral and 1 case. The case interview in my case was to find the critical path for a give set of activities by drawing the chart diagram. Some follow up questions included finding the total slack and scenario on eat happened is any one of the task was outsourced. Just a quick revision on project management should help with this one.
HR has a quick turnaround time and they made it a smooth process.

Interview Question – Find critical path   Answer Question

Negotiation Details – Did not negotiate since they came back with higher numbers than initial discussion


Accepted Offer

Positive Experience

Difficult Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied through a recruiter and the process took 2 weeks - interviewed at Capital One in September 2010.

Interview Details – The key as with any interview is be yourself. Those that interview you are primarily hiring manages, however, their primary job is not necessarily interviewing. You will most likely come in and take some tests to show your math/financial ability. Then you will have individual (and possibly 2 on 1 interviews). There may have been an initial phone interview but I can't recall.

Interview Question – If you have never prepared for a Behavioral Interview you better Google it! Rather than "How would you handle a situation?" as a question. The question would be "Tell me about a dime when you had to deal with a difficult co-worker?" and you need to be specific and not use generalizations.   Answer Question

Negotiation Details – Negotiation was reasonable. There is a range for each position so you will have to fit in that range. However, as with most companies, you will want to negotiate the best salary up front, because it is typically hard to really jump up in salary once you are established. You might also check Salary.com to look up what someone with your experience is worth, and use that as a negotiation tool. I did!


Accepted Offer

Positive Experience

Difficult Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied through a recruiter and the process took 2 weeks - interviewed at Capital One in October 2010.

Interview Details – The big key was the Behavioral Interview... Search web for examples before you go. We usually answer questions like, "How would you handle a difficult person?" in vauge terms but with a Behavioral Interview they are going to say, "Tell me a time (or give me an example) of a time when you had to deal with a difficult person?"

Interview Question – Again... specific examples are much more dificult than using generalities. You know what they want you to say but if you can't back it with a good example, it will show.   Answer Question


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Accepted Offer

Neutral Experience

Average Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied online and the process took 3 weeks - interviewed at Capital One in December 2011.

Interview Details – I had an over the phone interview followed by on site interviews with 3 different people. Each of my on site interviewers had a specific set of questions for me (Skills, behavioral etc) and they noted down the answers on the interview sheet.

Interview Question – Tell me a time when you had to influence clients to follow a different course of action.   View Answer

Negotiation Details – I negotiated the salary with the Director of the team. Once I explained my reasons for requesting a higher salary he offered me a sign on bonus which I accepted.


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Plano, TX

I applied online and the process took 4+ weeks - interviewed at Capital One.

Interview Details – Prior to switching to Taleo, one would submit a resume into the black hole that was their HR system and never hear back. Following the implementation of Taleo, I heard back from a recruiter within two weeks of submitting my resume. HR can be slow, but their is an initial HR screen. If you meet their requirements, they will schedule you to take an online exam. This exam will be very similar to a GMAT or GRE with elements from most of the sections.

Should you pass this exam, they will schedule a "power day" with you, which will consist of several job fit interviews, a behavioral interview, and a case interview. The case will be specific to your job title.

If you succeed expect an offer within a week, salary can be negotiable.

Negotiation Details – a bit lower than what I asked for, met in the middle.


1 person found this helpful

No Offer

Positive Experience

Difficult Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied online and the process took 2+ weeks - interviewed at Capital One in August 2012.

Interview Details – The screening process took a long while (2+months) once I applied online. After the first recruiter call, there were 3 online assessments - verbal, numerical (both timed) and personality. The onsite interview was scheduled in a week. There are 4 interviews 45 min each - 2 behavioral (by IT managers/BSAs), 1 job fit (supposedly by the hiring manager and 1 case by a business person. Each interviewer has a question book and sticks to the same, jotting our answers as we speak. Typical behavioral questions ( 3 for each interview) are available in a Google search. It helps to be prepared with a few sample scenarios for these. Job fit questions are standard also - business vs technical requirement vs design with an example and functional vs non-functional, traceability matrix, testing support etc. My case was a problem to reduce the # of credit card welcome packets, with a critical path activity math exercise.

Capital one has a fabulous campus with demarcated interview rooms. My D-day had about 10 candidates. I was the only one in business casuals and everybody else were in suits.

Interview Question – Job fit - business requirement vs system requirement vs design
Case - How to go about reducing the # of credit care welcome packets
  View Answer


Accepted Offer

Positive Experience

Difficult Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst
Richmond, VA

I applied through an employee referral and the process took 4+ weeks - interviewed at Capital One in October 2011.

Interview Details – Phone interview, 3 tests and 4 one on one interviews. Very competent process of interviewing . They are looking for smart people, and believe smart people can be trained for anything.

Interview Question – 2 Behavioral interview - 3 questions each interview   Answer Question

Negotiation Details – They are generous and not penny pinchers


Accepted Offer

Positive Experience

Average Interview

Senior Business Systems Analyst Interview

Senior Business Systems Analyst

The process took 1 week - interviewed at Capital One in May 2012.

Interview Details – Other than the process takes a bit of time to get through it is a very thorough interview process. I had heard alot of comments about the Case testing. I found that to be the easiest part. The interviewer made is interactive and non-threatening.

Interview Question – Describe in detail a time when....   View Answer

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