CarMax Business Office Associate Interview Questions

Updated Mar 26, 2015
Updated Mar 26, 2015
43 Interview Reviews

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1 person found this helpful  

Business Office Associate Interview

Anonymous Interview Candidate in Roseville, CA
Anonymous Interview Candidate in Roseville, CA
Application Details

I applied online. The process took 5 daysinterviewed at CarMax in May 2014.

Interview Details

Had a phone interview first and then was invited in to the store. Interviewed by 4 people the same day all managers. Very thorough. Asked many questions about past work experience. Whole interview took about 3.5 hours. Was asked to do a drug test and offered a position on the spot.

Interview Questions
  • Give me a time when you were faced with a difficult time constraint and how you handled it.   Answer Question
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for CarMax

  1.  

    Business Office Associate Interview

    Anonymous Employee in Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I applied online. The process took a weekinterviewed at CarMax in May 2014.

    Interview Details

    I Had 3 different interview with 3 different department managers each of those went well. They asked typical questions some are so redundant or the previous interviewer already asked. They seemed very scripted with the questions and they have to read everything verbatim.

    Reasons for Declining

    The pay was not enough.

    Declined Offer
    Negative Experience
    Average Interview
  2.  

    Business Office Associate Interview

    Anonymous Employee in Fort Worth, TX
    Anonymous Employee in Fort Worth, TX
    Application Details

    I applied online. The process took a dayinterviewed at CarMax in May 2014.

    Interview Details

    3 interviews over 4 hours. Very friendly and comfortable interviews.Interviewers were able to discuss their personal experience with Carmax.The first interviewer also discussed other positions that I might be interested in that I hadn't considered.

    Interview Questions
    • Questions were pretty basic and expected for example on question was - can you remember a time when you had to deal with a difficult customer.   Answer Question
    Reasons for Declining

    Compensation was low.

    Declined Offer
    Positive Experience
    Easy Interview
  3.  

    Business Office Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at CarMax.

    Interview Details

    pretty easy, simple interview like most jobs. you'll be interviewed by 2-3 managers and hired if you pass.

    Negotiation Details
    no negotiation , part time starts at $10 which was pretty good at the time. considering i was coming from Gap making 8.25
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 2 people found this helpful  

    Business Office Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at CarMax in February 2014.

    Interview Details

    Was contacted one week after submitting online application. Initial contact was friendly and brief - the woman I spoke with set up a next-day phone interview with me. After completing the phone interview, I was told that I would be contacted within a week if they wanted to continue on with the process. I was contacted by the same woman two days later and asked to come in for an in-store interview (scheduled for after the weekend). The in-store interview was about 2 hours, half of which was spent waiting for interviewers. It started with a brief online interview questionnaire asking simple questions about my work/life history (drug use, jobs omitted on application, history of theft?). I was interviewed, first, by a gentleman from a different department (standard interview questions, What do you know about CarMax? along with incident questions). I was then interviewed by a couple of managers (many of the same questions) and told they would be in contact with me within the next couple of weeks. I was contacted the next day and scheduled to come back in for a follow-up interview (scheduled for next week). All staff members I encountered were friendly and hospitable.

    Interview Questions
    • No unexpected, difficult questions. However, when being asked "incident questions", like 'Tell me about a time when you had to make a difficult decision in a quick manner...', they are looking for specific answers, nothing generalized.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  6.  

    Business Office Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a dayinterviewed at CarMax in February 2014.

    Interview Details

    Call back next day for a phone interview

    Reasons for Declining

    Not enough money

    Declined Offer
    Neutral Experience
    Easy Interview
  7.  

    Business Office Associate Interview

    Anonymous Interview Candidate in Greenville, SC
    Anonymous Interview Candidate in Greenville, SC
    Application Details

    I applied online. The process took 2 daysinterviewed at CarMax in February 2014.

    Interview Details

    First I had my phone interview, which were pretty basic questions. Asking a lot abut your past work experience. After my phone interview they wanted to schedule a face to face interview. When you get there, they make you sit in this office on a computer and answering questions online asking if you have ever done drugs, have you stolen anything, etc. That takes about 10-15 minutes. After that, someone will interview you, and be prepared for a lot of questions. There were a lot of questions like "Tell me about a time where..." After my first interview they told me they want a second interview with a different person. So about 10 minutes later I was interviewed again by the guy who did my phone interview. Again, asking more questions about situations that you have been in, how did you solve this problem, tell me about a time where you did this...etc. After that interview I was pretty much offered the job right there and then! Starting pay is $10 an hour.

    Interview Questions
    • A lot of questions starting off as "Tell me about a time when..."   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Business Office Associate Interview

    Anonymous Employee in Irvine, CA
    Anonymous Employee in Irvine, CA
    Application Details

    I applied online – interviewed at CarMax.

    Interview Details

    Nice office and friendly staff

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9. 7 people found this helpful  

    Business Office Associate Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied in-person. The process took 2 daysinterviewed at CarMax.

    Interview Details

    Application filled out in-store, I came appropriately dressed in slacks and a nice blouse. They reviewed my application and called me in for an interview about 2 days later.

    Interview Questions
    • The interview process consists of at least three managers from different departments, ending with the manager from the office for which you're applying.
      Typical questions include: "Tell me about a time when you had to work as a team to accomplish a goal." and "How would you persuade a team member to act on your idea."
       
      Answer Question
    Negotiation Details
    The starting salary is $10 for a business office associate. after you complete 4 certifications (you'll receive a .25 raise for each certification) you will be at $11/HR. Leads get a $1 raise on top of that. I achieved this promotion around a year into my employment at CarMax.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 1 person found this helpful  

    Business Office Associate Interview

    Anonymous Employee in Tinley Park, IL
    Anonymous Employee in Tinley Park, IL
    Application Details

    I applied online. The process took a weekinterviewed at CarMax in January 2014.

    Interview Details

    Phone interview with basic questions: your greatest strength/weakness; your availability to work evenings and weekends; brief work history. In person interview scheduled...step one is an online assessment; step two was an interview with Asst. Office Mgr (with Lead Bus Assoc observing); step three was interview with Office Mgr. Step four tour of area.

    Interview Questions
    • Your most frustrating or difficult experience in which you had to interact with a customer   Answer Question
    No Offer
    Positive Experience
    Average Interview

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