CarMax Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
353 interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Cosmetic Supervisor Interview

    Anonymous Interview Candidate  in  Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    I interviewed online. The process took 1 week - interviewed at CarMax in March 2012.

    Interview Details

    Hiring event. Long process. Multiple panel interviews

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 2 people found this helpful  

    Buyer Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at CarMax in April 2014.

    Interview Details

    Found an ad online for hiring. It was a lengthy online application and had many behavioral questions. After finishing the application received a confirmation email saying thank you and due to high volume of applicants we reply to those who best fit our needs and will hold your application for 60 days. I received a call the next day and was very surprised. Did a 15 minute phone interview some behavioral and experience questions also asked what I knew of the company. The man was easy to talk to and took his time to answer my questions as well.. I was invited for a face to face the next week. My best advice is always dress professionally no matter what the company uniform will be. I wore a navy blue skirt suit with fresh make up and my hair pulled back with small closed toe heels. I knew instantly walking in I wanted to work there. Everyone was so friendly and easy to talk to. A great overall positive vibe with happy people . Short computer questionnaire then met with a man for an interview. Mostly behavioral and he followed a company prompt, which I liked. After talking with him for about 20 minutes he sent another person over to do another interview. More behavioral questions and they wrote your answers down. Be yourself, this is key. Relax and be honest. I had a great experience and can't wait to be apart of the team. It's always good to have questions for them and to do some research on the company.

    Interview Questions
    • No difficult questions. Things such as describe a time you went above and beyond for a customer, difficult situations and how you handled them. Be familiar with the STAR method.   Answer Question
    Negotiation Details
    Base pay starting out but happy with it. There seems to be a lot of room for growth in this company.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Regional Director of Loss Prevention Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at CarMax in October 2010.

    Interview Details

    Use STAR method for interview. Interview with recruiter by phone first, then VP of LP.

    Interview Questions
    • Give example of above and beyond customer service that you have provided in a former job.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Inventory Associate Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online - interviewed at CarMax in April 2014.

    Interview Details

    After applying online I received a call from Carmax. The gentleman was polite and seemed sincere. I was given an appointment time to go to Carmax to be interviewed. The woman I dealt with then appeared flustered, and I recalled the extremely complicated company "suggestions" on how to handle the interview process. (Dressing formally made her question if I knew what the job entailed, and the description I gave her threw here as Carmax simply uses titles to disguise the job and they did not make it clear that this was just a porter's position.) I then had to talk to two other people. A young woman who read everything to me as if she were reading a school paper, and a gentleman who didn't know what job I was applying for. They did not bother to do what the phone interviewer said they would do concerning my IDs. I was then told they'd get back to me in a week since they were only "taking applications."

    Interview Questions
    • They repeat themselves about having a criminal history which is silly since regardless of how many times they say it wouldn't disqualify a candidate, you can't help but think they'll choose a non-criminal over a criminal.   View Answer
    No Offer
    Negative Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Actually went pretty well.

    Interview Questions
    • Just wanted to know when I could start   View Answer
    No Offer
  7. 1 person found this helpful  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Super long process. Mine included an online, phone, computer in store, 1st face-to-face, 2 person interview, roleplay, final interview

    Interview Questions
    Accepted Offer
  8. 1 person found this helpful  

    Part Time Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The telephone interview took about 30 minutes. A second role play interview is scheduled for next week.

    Interview Questions
    • I was asked to provide details of exceptional customer service from past employment.   Answer Question
    No Offer
  9.  

    Strategy Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone then in person interview

    Interview Questions
    Accepted Offer
  10. 1 person found this helpful  

    Location General Manager Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I interviewed in-person. The process took 2 days - interviewed at CarMax in April 2010.

    Interview Details

    Generally done in panels of 2 interviewers and may require multiple panel interviews,including a Regional session.Competency based, behavioral questions designed to have you articulate a specific situation, with details to gauge whether you are a fit for the CarMax culture. Communication is a main focus. Prepare ahead of time by reviewing the interview process on their website. Questions will begin with, "Tell me about a time when..."

    Interview Questions
    • What feedback have you been given on your opportunities?   Answer Question
    Negotiation Details
    It's a one shot deal. They do not like to negotiate....no haggle
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at CarMax.

    Interview Details

    Online Interview Quiz then 2 person role play

    Interview Questions
    • They will ask you questions about difficult situations you had on a job and to explain how you overcame it. How to deal with dissatisfied customers, that type of thing.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

See What CarMax Employees Are Saying

 Former Analyst in Richmond, VA

Pros: “Growing company. Decent benefits. Relaxed attire. Nice campus. Very diverse in every way.” Full Review

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