CarMax

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CarMax Inventory Associate Interview Questions

Updated Nov 21, 2014
Updated Nov 21, 2014
10 Interview Reviews

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Inventory Associate Interview

Anonymous Interview Candidate in Orlando, FL
Anonymous Interview Candidate in Orlando, FL
Application Details

I applied online – interviewed at CarMax in October 2014.

Interview Details

Called within 1 week of applying for a phone interview, simple interview with 3-5 behavioral questions regarding integrity and some related to the position applied. Invited for face to face interview with a manager from the store (not the department I applied). Asked 5-7 specific instance type questions from a printed script then had a 5-10 minute chit chat with general manager and was offered the job. I applied for a part time position online and at the interview I stated I was interested in part or full time and they hired me for full which is what I really wanted.

Interview Questions
  • Tell me about a time you broke a rule or a law without getting caught.   Answer Question
  • Tell me about a time you went above and beyond for a customer.   Answer Question
  • Tell me about a time when you were told to do something and you didn't.   Answer Question
Negotiation Details
They said congrats, it was like I was hired before I even came in. They said that I was a good fit for detail or inventory so I was able to choose which one I wanted and also I was able to choose between part and full time.
Accepted Offer
Easy Interview

Other Interview Reviews for CarMax

  1.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Kennesaw, GA
    Anonymous Interview Candidate in Kennesaw, GA
    Application Details

    I applied online. The process took 2+ weeksinterviewed at CarMax in September 2014.

    Interview Details

    It was pretty standard stuff. Just past experience. The job is entry level, porting cars around the lot. Seems like you can get promoted if you put time into it and do good work. You answer situational questions with at least two different managers. And then there's the computer portion that basic asks if you do drugs or steal. They said they would let me know in a week. Overall good experience.

    Interview Questions
    • tell me about a time when you used leadership in a past job.   Answer Question
    • tell me about a time when you dealt with an angry customer and how you handled it   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Inventory Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was pretty easy not much happened just asked a lot of questions and then had to take a test on the computer. Which took bout 30 min you have at least three interviews if they really like you or think you are a good fit for the job. Overall it was a fun experience just didn't like the sitting around waiting on the next person which is the part that took the longest I was there for about two hours.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online – interviewed at CarMax in April 2014.

    Interview Details

    After applying online I received a call from Carmax. The gentleman was polite and seemed sincere. I was given an appointment time to go to Carmax to be interviewed. The woman I dealt with then appeared flustered, and I recalled the extremely complicated company "suggestions" on how to handle the interview process. (Dressing formally made her question if I knew what the job entailed, and the description I gave her threw here as Carmax simply uses titles to disguise the job and they did not make it clear that this was just a porter's position.) I then had to talk to two other people. A young woman who read everything to me as if she were reading a school paper, and a gentleman who didn't know what job I was applying for. They did not bother to do what the phone interviewer said they would do concerning my IDs. I was then told they'd get back to me in a week since they were only "taking applications."

    Interview Questions
    • They repeat themselves about having a criminal history which is silly since regardless of how many times they say it wouldn't disqualify a candidate, you can't help but think they'll choose a non-criminal over a criminal.   View Answer
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Inventory Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 daysinterviewed at CarMax.

    Interview Details

    Very quick they ask if you can drive automatic and manual transmission. See how well you do on the computer and with people and they will usually tell you there if you've got the job. You do all the paper work there so bring a ssc and such. Do a urine drug test. Talk about base pay that can't be changed. Do some 'training', give you a schedule and that's it. It lasted me about 4 hours then three days (1 hour each day) for 'training'.

    Interview Questions
    • Very slow process. Still using a urine drug test (slightly outdated in my opinion.) If you identify as female gender they ask if you are comfortable working with those who identify as male gender and if you identify as male they ask if you can drive manual transmission.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Waukesha, WI
    Anonymous Interview Candidate in Waukesha, WI
    Application Details

    I applied online. The process took 4 weeksinterviewed at CarMax in March 2013.

    Interview Details

    First I was given a very detailed phone interview. Two days later I was called to schedule an interview, then upon scheduling the interview they changed the day and time to a much less convenient time. They called a third time to change the interview but I said I wasn't able to do that. This is a warning to everyone who applies: They REQUIRE you to give them access to youre social security & income tax records from the last eight years!! This means that if you are a person who has had economic difficulty, don't have jobs you listed on the application, have some jobs you don't want to discuss, or prefer to have any private life what so ever.. that youre not entitled to it.. I went through the garbage and as soon as they asked that question I was asked why I quit my jobs in high school. I was asked who I worked for and where I worked, that was eight years ago and I have absolutely no idea!! If you answer that you aren't sure, they completely ruin the interview experience for you. I almost walked out of this one for this reason alone, its bad enough they check youre credit too! I was a victim of Identity theft, so its nearly impossible for them to judge me based on my credit!!

    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied online. The process took a dayinterviewed at CarMax in February 2013.

    Interview Details

    Met the person I talked to on the phone when I arrived. He took me around to the lobby to wait for someone else to bring paperwork for me to sign. A third person conducted the interview that was pretty basic. Finally a fourth person went over my work history and verified my consent to background checks. Everyone I encountered there was friendly.

    Interview Questions
    • Describe a time when you had to tell someone something difficult.   Answer Question
    Reasons for Declining

    I declined based on pay. The position and pay itself isn't bad but I have financial obligations that the pay wouldn't support.

    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Inventory Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took a dayinterviewed at CarMax in August 2010.

    Interview Details

    I had 4 different interviews with 4 different managers. It wasn't too bad, fairly easy, and they were also pretty nice. They told me that they had to discuss me and that i'd hear something from them ASAP. I just had my interview today, so hopefully they call me today or tomorrow.

    Interview Questions
    • Describe a time where you had made an obligation to some one that you knew you could not keep.   View Answer
    No Offer
    Positive Experience
    Average Interview
  9.  

    Inventory Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a dayinterviewed at CarMax in May 2012.

    Interview Details

    The process started with a typical phone call from a manager who asked me to come in for an interview.

    The interview consisted of 4 stages:

         Stage 1: A background questionnaire. The questionnaire featured general questions (have you been convicted of a crime, driving and credit record). This was done on a computer.

         Stage 2: Interview with a manager from the department you will be working in. The interview questions were basic, and fairly easy.

         Stage 3: Interview with a supervisor and lead position associate. Again, this interview was pretty easy. Questions were mostly about situations.

         Stage 4: Talk about the job, duties, and pay. Position was offered, and a drug test administered.

    Interview Questions
    • Name a time when you made a promise you know you would not be able to keep.   Answer Question
    • Name a time where you motivated somebody else.   Answer Question
    • Talk about a difficult customer or team member you have had, and how you handled them.   Answer Question
    • Name something you have learned on your own, knowing it would not benefit you.   Answer Question
    • Name some risk you have taken, why you took them, and the result of taking them.   Answer Question
    Negotiation Details
    No negotiations for an inventory associate. They explained that various certifications would increase the pay, but starting rate was set.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Inventory Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at CarMax in June 2008.

    Interview Details

    1st interview was easy.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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