CarMax
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www.carmax.com Richmond, VA 5000+ Employees

CarMax Inventory Associate Interview Questions & Reviews

Updated Mar 25, 2014
All Interviews Received Offers

Getting the Interview 

66%
16%
16%

Interview Experience 

66%
0%
33%

Interview Difficulty 

6 candidate interviews Back to all interview questions
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Accepted Offer

Negative Experience

Easy Interview

Inventory Associate Interview

Anonymous Employee

I applied in-person and the process took 3 days - interviewed at CarMax.

Interview Details – Very quick they ask if you can drive automatic and manual transmission. See how well you do on the computer and with people and they will usually tell you there if you've got the job. You do all the paper work there so bring a ssc and such. Do a urine drug test. Talk about base pay that can't be changed. Do some 'training', give you a schedule and that's it. It lasted me about 4 hours then three days (1 hour each day) for 'training'.

Interview Question – Very slow process. Still using a urine drug test (slightly outdated in my opinion.) If you identify as female gender they ask if you are comfortable working with those who identify as male gender and if you identify as male they ask if you can drive manual transmission.   Answer Question

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No Offer

Negative Experience

Very Difficult Interview

Inventory Associate Interview

Inventory Associate
Waukesha, WI

I applied online and the process took 4 weeks - interviewed at CarMax in March 2013.

Interview Details – First I was given a very detailed phone interview. Two days later I was called to schedule an interview, then upon scheduling the interview they changed the day and time to a much less convenient time. They called a third time to change the interview but I said I wasn't able to do that. This is a warning to everyone who applies: They REQUIRE you to give them access to youre social security & income tax records from the last eight years!! This means that if you are a person who has had economic difficulty, don't have jobs you listed on the application, have some jobs you don't want to discuss, or prefer to have any private life what so ever.. that youre not entitled to it.. I went through the garbage and as soon as they asked that question I was asked why I quit my jobs in high school. I was asked who I worked for and where I worked, that was eight years ago and I have absolutely no idea!! If you answer that you aren't sure, they completely ruin the interview experience for you. I almost walked out of this one for this reason alone, its bad enough they check youre credit too! I was a victim of Identity theft, so its nearly impossible for them to judge me based on my credit!!

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Declined Offer

Positive Experience

Easy Interview

Inventory Associate Interview

Inventory Associate
Irving, TX

I applied online and the process took a day - interviewed at CarMax in February 2013.

Interview Details – Met the person I talked to on the phone when I arrived. He took me around to the lobby to wait for someone else to bring paperwork for me to sign. A third person conducted the interview that was pretty basic. Finally a fourth person went over my work history and verified my consent to background checks. Everyone I encountered there was friendly.

Interview Question – Describe a time when you had to tell someone something difficult.   Answer Question

Reason for Declining – I declined based on pay. The position and pay itself isn't bad but I have financial obligations that the pay wouldn't support.

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No Offer

Positive Experience

Average Interview

Inventory Associate Interview

Inventory Associate
Houston, TX

I applied online and the process took a day - interviewed at CarMax in August 2010.

Interview Details – I had 4 different interviews with 4 different managers. It wasn't too bad, fairly easy, and they were also pretty nice. They told me that they had to discuss me and that i'd hear something from them ASAP. I just had my interview today, so hopefully they call me today or tomorrow.

Interview Question – Describe a time where you had made an obligation to some one that you knew you could not keep.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Inventory Associate Interview

Inventory Associate

The process took a day - interviewed at CarMax in May 2012.

Interview Details – The process started with a typical phone call from a manager who asked me to come in for an interview.

The interview consisted of 4 stages:

     Stage 1: A background questionnaire. The questionnaire featured general questions (have you been convicted of a crime, driving and credit record). This was done on a computer.

     Stage 2: Interview with a manager from the department you will be working in. The interview questions were basic, and fairly easy.

     Stage 3: Interview with a supervisor and lead position associate. Again, this interview was pretty easy. Questions were mostly about situations.

     Stage 4: Talk about the job, duties, and pay. Position was offered, and a drug test administered.

Interview Questions

  • Name a time when you made a promise you know you would not be able to keep.   Answer Question
  • Name a time where you motivated somebody else.   Answer Question
  • Talk about a difficult customer or team member you have had, and how you handled them.   Answer Question
  • Name something you have learned on your own, knowing it would not benefit you.   Answer Question
  • Name some risk you have taken, why you took them, and the result of taking them.   Answer Question

Negotiation Details – No negotiations for an inventory associate. They explained that various certifications would increase the pay, but starting rate was set.

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Accepted Offer

Positive Experience

Very Easy Interview

Inventory Associate Interview

Inventory Associate

I applied through an employee referral and the process took 2 days - interviewed at CarMax in June 2008.

Interview Details – 1st interview was easy.

Interview Questions

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