CarMax Sales Consultant Interview Questions & Reviews

Updated Aug 21, 2014
Updated Aug 21, 2014
66 interviews

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Interview Experience

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Sales Consultant Interview

Anonymous Interview Candidate  in  Denver, CO
Anonymous Interview Candidate in Denver, CO
Application Details

I interviewed online. The process took 1+ week - interviewed at CarMax in February 2013.

Interview Details

Very focused on customer service - 2 online tests and 2-3 hours of in person interviews and 1 phone interview. Meet with several different individuals and all are managers from different functions at the hiring store

Interview Questions
  • Walk out on the lot and sell me a car.
    also - why should we hire you and what do you know about CarMax
      View Answer
  • Why do you want to work for CarMax. Give me an example of how in the past you have shown exceptional customer service.   Answer Question
Negotiation Details
Nothing is negotiable except the start date.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for CarMax

  1.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at CarMax in July 2013.

    Interview Details

    I completed the online application. Then I received a phone call scheduling a phone interview with me. The phone interview was on a Wednesday. Once the interview was over I was told that I would be receiving another call to schedule a face-to-face interview. I was called on Tuesday of the following week. She wanted me to come in the next day but I couldn't make it. So we scheduled for Wednesday of the following week.

    Interview Questions
    • What would you say to someone that was very interested in purchasing a vehicle. But then said that he wanted to talk it over with his wife before he made a decision?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  2.  

    Sales Consultant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at CarMax in July 2013.

    Interview Details

    applied online, took a lengthy personality questionnaire, got a call the next morning about scheduling a phone interview for the following week. Had the phone interview, discussed my personal background and why I was interested in working at CarMax, was told that I would be receiving a call about an in person interview. 4 days later I got a call about interviewing the following day (on saturday). I was sent a file to prepare for the in person interview. Upon arrival at carmax I was greeted by a man who took me to a computer to do another ridiculous questionnaire. Then I went in to have a panel interview and watch a video and prepare for a role playing exercise. The questions on the panel interview were very repetitive and a waste of time.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 days - interviewed at CarMax in April 2012.

    Interview Details

    Role playing.

    Interview Questions
    Negotiation Details
    None
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2+ weeks - interviewed at CarMax.

    Interview Details

    Easy process. Fill out the online application, followed with a phone interview, then onto a interview with two managers. Then an online assessment, drug test and meeting with the LGM.

    Interview Questions
    • It's a situation based interview, easy as pie. Tell me about a time when...   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online - interviewed at CarMax.

    Interview Details

    Expect to be there for several hours as about 5 different people will interview you and lengthy wait times between each questionnaire.

    Interview Questions
    Negotiation Details
    No, CarMax doesn't negotiate anything. Position is 100% commission
    Accepted Offer
  7.  

    Sales Consultant Interview

    Anonymous Interview Candidate  in  Roseville, CA
    Anonymous Interview Candidate in Roseville, CA
    Application Details

    I interviewed online. The process took 2 days - interviewed at CarMax in February 2012.

    Interview Details

    Interview is LONG. You will be there up to 3 hours being interviewed by every tom, dick, and sally manager. Look professional. Have completely open availability. If you tell them you are a student and need mon/wed or thur/fri off, they will NOT hire you. Also, do research on the company before the interview! This is NOT a high pressure sales enviornment and if you come in not knowing a single benefit about the company, you will be sent home with no job.

    Interview Questions
    • "Name a time where you were unsatisfactory at your work, and how you changed it" or "What is your weakness" .....hate those trick questions   Answer Question
    Negotiation Details
    There is no negotiating
    Accepted Offer
    Negative Experience
    Difficult Interview
  8.  

    Sales Consultant Interview

    Anonymous Employee  in  Greenville, SC
    Anonymous Employee in Greenville, SC
    Application Details

    I interviewed online - interviewed at CarMax.

    Interview Details

    There was an initial phone interview and then an in store interview. They had my sit in the lobby for about two hours. Finally they took me back where I watched a video and answered some questions on a computer. After this I was interviewed by the sales manager and another man. I thought I did pretty well, the sales manager was kind of awkward, not someone who you would think would be an car sales.

    Interview Questions
    • Name a time you overcame an objection.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Sales Consultant Interview

    Anonymous Interview Candidate  in  Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I interviewed through other source. The process took 5 days - interviewed at CarMax in March 2009.

    Interview Details

    Its been so long dont recall. Think just basic quesions about sales.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at CarMax.

    Interview Details

    Interview with several managers in one visit. Standard interview questions.

    Interview Questions
    • The manager would grab a random item (i.e highlighter, stapler, pencil, etc) and ask the candidate to sell it to them the item (hint: features and benefits).   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

See What CarMax Employees Are Saying

 Former Sales Consultant in Albuquerque, NM

Pros: “Great corporate environment, most of the co-workers and management are real team players, more than most. Casual uniforms, great internal discounts.” Full Review

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