CarMax

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CarMax Service Consultant Interview Questions & Reviews

All Interviews Received Offers

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2 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Declined Offer

Positive Experience

Average Interview

Service Consultant Interview

Service Consultant
Glencoe, IL

I applied online and the process took 2 weeks - interviewed at CarMax in October 2013.

Interview Details – Started off with a brief phone interview and then an in person interview with 2 manager. In person interview took about 1.5hrs and consisted of "tell us about a time that....." Type questions

Interview Question – Lots of "tell us about a time that....." Type questions   Answer Question


1 person found this helpful

Declined Offer

Negative Experience

Very Easy Interview

Service Consultant Interview

Service Consultant

The process took a day - interviewed at CarMax in February 2012.

Interview Details – I recently applied for Service Consultant for the "Service repair Shop" of Carmax. From what Ive read its more or less a service writer position, I have 18 years experience in Service Management with 2 other major Auto Service company's.

Interview Question – why did you want to work for Carmax?   Answer Question

Reason for Declining – I recently applied for Service Consultant for the "Service repair Shop" of Carmax. From what Ive read its more or less a service writer position, I have 18 years experience in Service Management with 2 other major Auto Service company's...on the phone screening I received, I felt as if I was being interrogated in a condescending manner from the Manager that called me...I got a really bad vibe just from the brief phone interview.....Ive been in the auto service business as management for a long time with very credible respectable experience....

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