CarMax
3.2 of 5 577 reviews
www.carmax.com Richmond, VA 5000+ Employees

CarMax Service Manager Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

100%
0%
0%

Interview Difficulty 

2 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Difficult Interview

Service Manager Interview

Service Manager
Virgin, UT

I applied online and the process took 1 week - interviewed at CarMax in March 2011.

Interview Details – I was called for an interview withing 7 days of completing the application. I sat down with 2 managers that asked several questions based on thier competency modles. They were looking for very specific answers not a broad or in general answer. I was passed to a 2nd interview with the senior manager who asked a few questions about prior work experience. Lastly I was interviewed by the Regional Vice President who was probed deep into my prior work experience asking quesiont after question. After that i was offered the position and a drug screen.

Interview Question – Tell me about a time when you gave someone extra responsibility and they failed.
They will ask you questions that you have to admitt fault and humility. Most people dont do very well at them. My advise is think of some very specific answers and tell them what you would do diferently next time.
  Answer Question

Negotiation Details – They would not negotiate pay and they seemed like it was not a good thing to talk about pay

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Service Manager Interview

Service Manager
Doral, FL

The process took 1 week - interviewed at CarMax in October 2010.

Interview Details – At first it seem over the top because I had just applied for a part-time sales position. But in the end it was much better because I was offered a management job.

Negotiation Details – well no issues the price was just right

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at CarMax

Worked for CarMax? Contribute to the Community!

CarMax Videos

Loading...

CarMax – Why Work for Us?

A better way to buy used cars We always knew there had to be a better way to buy used cars. One that would make the process easy and fun. So we created CarMax, and we've been changing the way America buys cars since we… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at CarMax Service Manager interview questions and advice. All interview reviews posted anonymously by CarMax employees and interview candidates.