CarMax Service Operations Support Manager Interview Questions

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Service Operations Support Manager Interview

Anonymous Interview Candidate in Laurel, MD
No Offer
Positive Experience
Difficult Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at CarMax (Laurel, MD) in November 2011.

Interview

The CarMax associate selection process is probably the most extensive and thorough that I have ever experienced. I obtained an interview through a hiring event that was advertised on their website. I had no idea that I would complete a personality test and panel behavioral interview on the spot. Be prepared to spend a few hours if you are attending the hiring event. They will also ask for many pieces of information which they will use to build a profile on you. This includes social security number, work history from previous 10 years and residences from past 7 years. Try to apply for the position for which you are interested on line before going to any hiring event. Otherwise, bring your resume and other documents on a thumb drive to upload to the online application website.

Interview Questions

  • Can you describe a time when you had to deliver a difficult message to someone on your team? How did you deliver it? What was the outcome?   Answer Question
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