Carestream Health Incident Support Specialist Interview Questions & Reviews

Interviewed Sep 2010 in Rochester, NY (took 4+ weeks)

Initial Communication:
My friend and colleague notified me of an open position

Phone Interview & Skills Test:
 - Roughly 1.5 hrs
 - Tested technical & troubleshooting skills via 3 quizzes (Windows, Unix, and Oracle)
 - Tested social ability by talking about day-to-day experiences on the job

Group Interview: (a few days later)
 - 2 Managers Interviewed (immediate manager, and that manager's manager)
 - Presented an overview of the business at large, and then the specific products our department supports
- Asked about previous job experience
- Asked about various skill sets -> Windows, Unix and soft skills
- Asked about ability to multi-task
- Asked about willingness to work overtime

Offer: (a month later)
 - Low-ball salary offer, negotiated an additional $5K

Perceptions:
People - one manager seemed gruff, the immediate seemed nice, the workers were engrossed in work, but were very friendly and easy to talk to.

Office - it's an open office environment (cubicles without cubicle walls), it seemed clean and professional

Work culture - workers seemed busy, but seemed to enjoy what they do