I applied online and the process took 2+ weeks - interviewed at Caribou Coffee in December 2013.
Interview Details – I had been a customer at Caribou for a bit over a year, so most of the baristas already knew me pretty well. I had no money, and I needed a job that could accommodate High School, so I sent in an application. I didn't hear back for about a week, so I decided to call the store. I was told to call the next morning, when the manager would be there, which I did. We set up an interview time, which we later finalized. If you do not hear back from them within a week, I very strongly recommend following up with them.
Caribou offers a free interview drink- I also recommend taking this. It shows that you are actually interested in Caribou Coffee. Avoid getting anything hot, large, or expensive- you don't want to burn yourself, need to use the bathroom, or appear like a freeloader. A sparkling tea is what I went with.
At the interview, I think it's important to feel comfortable yet be professional. I knew my interviewer (the assistant store manager) by first name, but I knew that the manager thought I was too energetic and unprofessional. I stressed my community involvement (I'm very involved) and previous job experience, which are both important in my life.
The interview lasted about 20 minutes, and the questions were surprisingly easy. There were a few odd personality questions, but most were the standard interview ones. He told me that he would talk to the manager, possibly have me come in for a 2nd interview with a Shift Supervisor, and that he'd get back to me soon. At the end, he informed me that they were looking to hire a different person as well, which got me very nervous.
I ended up seeing him a few days later, and he told me that they were looking to hire both me and the other person. Nothing official, but just a heads up. I ended up getting the email confirmation a few days later, and I was officially hired!
I'm super excited to start working there, I think it'll be a good fit for my personality. Caribou Coffee, from what I've seen so far, is a great place to work and really cares about their employees. Their "4 values" might seem corny, but they really do make a commitment to adhering to them and using them to motivate all their actions.
(Sorry if this was too much information- I was very nervous about my whole process, so I wanted to be as helpful as possible for other people)
Interview Question – Which of our drinks fits your personality? View Answer
Very Easy Interview
I applied online and the process took 1 week - interviewed at Caribou Coffee in March 2012.
Interview Details – Apply online, call stores that you're interested in and talk with manager, if all goes well you'll be called in for 2 interviews (one with manager, one with assistant manager). Interview is super easy. They ask about job experience, customer service experience, handling stress, working with a team. They ask a few personality questions so they can find friendly, peppy employees.
Interview Question – Awkward personality questions like how do you eat an Oreo, which superhero would you be, and what would be a good trivia question. Answer Question
I applied online and the process took 1+ week - interviewed at Caribou Coffee in October 2013.
Interview Details – It was a pretty long process. It started off with a phone call a couple of days after I sent in my application online. We set up an interview for a few days later. When I got to my interview, the store manager interviewed me first. It was a pretty casual session of questioning. This lasted about 30 minutes. Then, one of the shift supervisors interviewed me. She was on the newer side, so she was pretty slow with her questions. It seemed like a very low pressure situation. They offered me a free drink at the end and then I was on my way. I received a phone call from them a few days later where the manager informed me that I was offered the job. The rest of the process before my training was all done online through their website.
Interview Question – They are very interested in having members there with "unique personalities". There were a few questions about what type of animal you would be and how you eat your oreo cookies. These were very unexpected for me. Answer Question
Negotiation Details – No negotiations for a part-time team member job.
I applied online and the process took 4 days - interviewed at Caribou Coffee in October 2013.
Interview Details – I applied online on October 25th. I was called on October 26th about an Interview. She told me to come in at 3:30pm. I came in, all dressed up and ready for the interview. She still had another interviewee and I waited. I was offered a drink but I declined due to nervousness. But please, accept the offer and tell them how much you like it if it is brought up. She told me about herself and how she got there before asking the questions. She ended up skipping over almost all of them, the interview last 11 minutes. But make sure you dress up for the interview. Most everyone I saw was in jeans/yoga pants and a sweatshirt.
Very Easy Interview
I applied online and the process took 3 days - interviewed at Caribou Coffee.
Interview Details – He skipped over all the interview questions and just said "why do you want to work here?" then said "you have a lot of relevant experience, you're hired."
Interview Question – Why do you want to work here? View Answer
Negotiation Details – He just skipped
Very Easy Interview
I applied online and the process took 5 days - interviewed at Caribou Coffee in February 2012.
Interview Details – Phone interview by a human resources person followed by multiple interviews with district managers. Some of the questions were serious others are typical of Caribou Coffee and are silly in nature like if you were a super hero what one would you be and why. I ended up having the majority of interviews at a jobfair which I was asked to attend after my phone interview. Each was with a different district manager. There were three interviews total.
Interview Question – I personally thought the superhero question mentioned above was difficult since I am not familiar with many superheros. Answer Question
Negotiation Details – There weren't many negotiations.
I applied online and the process took 2 weeks - interviewed at Caribou Coffee in June 2012.
Interview Details – 2 interviews. One with the District Manager, one with the Director of Operations. The interview process was more like a conversation than an actual interview. I felt rather welcome like I belonged there, not so much like an outsider trying to get in. The conversation focused on my contributions to the company prior to the interview and how I could help the company grow in the future.
Interview Question – This company likes to ask unique questions that focus on personality. The most unexpected question was: If you were shrunk to the size of a pencil and put in a blender, how would you get out? Answer Question
I applied online and the process took 5 weeks - interviewed at Caribou Coffee in February 2013.
Interview Details – Applied online. Setup interview a week later. Skipped phone interview. Interviewed with a field recruiter and 2 district managers in same day. Got a call back from district manager with offer 2.5 weeks after interview.
Interview Question – What superhero would you be? Answer Question
Negotiation Details – No real negotiation. Take it or leave it.
I applied online and the process took 2 weeks - interviewed at Caribou Coffee in October 2011.
Interview Details – Interview with general manager and at least 1 shift supervisor
Interview Question – what coffee drink would you consider yourself? View Answer
Negotiation Details – no idea
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