Carphone Warehouse

  www.dixonscarphonegroup.com
  www.dixonscarphonegroup.com

Carphone Warehouse Interview Questions

Updated Aug 20, 2014
Updated Aug 20, 2014
10 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Process took 4 weeks, had to complete numeracy and reasoning test before a short phone interview. then asked to come in for a tour 2 weeks later before a full assessment day. Assessment day consisted of group exercises, competency based interview and a presentation.

    Interview Questions
    • No unexpected question but probably most difficult would be describe a situation where you influenced someone   Answer Question
    No Offer
  2.  

    Customer Consultant Interview

    Anonymous Interview Candidate in Basildon, South East England, England (UK)
    Anonymous Interview Candidate in Basildon, South East England, England (UK)
    Application Details

    I applied online. The process took 4 daysinterviewed at Carphone Warehouse in July 2014.

    Interview Details

    Firstly had a phone interview which was done by a nice young lady asking me about my past experiences and what is good customer service. Was called the next day informing me they would like me to come for an interview.
    Was also interviews by a young woman, make sure u always give a hand shake when you first meet. The interview was done in three steps,
    1. Product demo
    2. Role Play
    3. Competency-Based Interview

    Don't worry if your not good in role playing because I'm not myself, just read the leaflet the give you thoroughly and speak clearly. They also ask you questions on your past experiences and your customer service experience so be prepared of what your going to say.

    Interview Questions
    Negotiation Details
    No Negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Carphone Warehouse.

    Interview Details

    The process took a day - interviewed at Carphone Warehouse
    I have applied online for temporary position over Christmas period.
    Very friendly interview, lots of scenario type questions. I was asked to demonstrate a product.

    Interview Questions
    • What do you see when you come to Carphone Warehouse store.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
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  5.  

    Business Analyst Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 5 weeksinterviewed at Carphone Warehouse.

    Interview Details

    Had an initial phone interview and then a face-to-face interview with hiring managers as well as several contacts from company internal recruitment professional. They promised to contact me with the decision but never heard anything from the company.

    Interview Questions
    • No difficult questions, very friendly interview, question were related to past problem situations and how to handle certain situations.   Answer Question
    No Offer
    Average Interview
  6.  

    Resourcing Consultant Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    interviewed at Carphone Warehouse in June 2012.

    Interview Details

    The whole process was very smooth. Originally contacted them via LinkedIn, got an immediate reply and was then booked an interview. The interview lasted 1 hour and gave me a very full idea of the job role and all the required attributes.There was an oportunity to ask questions and also to fully describe my abilities and skills.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Consultant Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 4 daysinterviewed at Carphone Warehouse in July 2011.

    Interview Details

    Initially invited to interview by email. Interview was held at a large Central London Hotel.

    Interview consisted of a group discussion, role play and interview over the course of several hours.

    Interview Questions
    • What makes you a better candidate for this position than CANDIDATE NAME?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Sales Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Carphone Warehouse in November 2009.

    Interview Details

    I Applied for a sales consultant job online and received call 2 weeks after that. The interview was ok, I was asked some basic questions like why are you applying for this job, where do you see yourself in three years. i was asked to sell a wireless broadband and why I am leaving my current job. it was a very friendly environment.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Lochs, Scotland (UK)
    Anonymous Interview Candidate in Lochs, Scotland (UK)
    Application Details

    The process took a dayinterviewed at Carphone Warehouse in March 2009.

    Interview Details

    Recruiter rang me to go for a group interview and we went through several exercises including team exercises (scenario based), presentation (selling a random item in front of the whole group) and an individual written exercise on a specific scenario and how you would deal with the situation.

    My advise is read about CPW five fundamentals as this is their culture and all questions are based around this.

    Interview Questions
    • How would you deal with a situation in store when there is a huge queue and you are currently dealing with a customer?   Answer Question
    • Describe when you have had a conflict and what was the outcome?   Answer Question
    Negotiation Details
    no negotiating
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Software Engineer Interview

    Anonymous Interview Candidate in Thiruvananthapuram (India)
    Anonymous Interview Candidate in Thiruvananthapuram (India)
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Carphone Warehouse in March 2008.

    Interview Details

    asked all the things which I think was irrelevant because i knew this job was going to be offered as there were no emp in the technology they were looking for in kerala...so i was sure the technical rounds and HR rounds were irelevant for anything ...whats distance between my house and office and convert them into different formats of measures and how would you interpret the data.

    Interview Questions
    Negotiation Details
    barely any chance to negotiate....take it or leave it
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Sales Consultant Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Carphone Warehouse in February 2008.

    Interview Details

    Telephone Interview, Followed by Assessment centre and one-one interview with hiring manager

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview

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