Cash America
3.1 of 5 78 reviews
www.cashamerica.com Fort Worth, TX 5000+ Employees

Cash America Interview Questions & Reviews

Updated Apr 3, 2014
All Interviews Received Offers

Getting the Interview 

77%
11%
5%

Interview Experience 

60%
20%
20%

Interview Difficulty 

Average Difficulty
13 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Difficult Interview

Assistant Manager Interview

Assistant Manager

I applied online and the process took 8 weeks - interviewed at Cash America in March 2014.

Interview Details – Applied online beginning of February was contacted by HR about a month later spoke to HR about 20 minutes, was told I would get a call about setting up a interview. About 2 weeks latter a interview was set up with the market manager. Waited about another 2 weeks to get confirmation that I had the job.

Interview Question – Mainly asked about my greatest strengths and weaknesses. A few what would you do in this situation questions. Very detailed interview, both Market managers were experienced and knew what they would ask next. Be prepared and be yourself it seems that they try to get a feel for who you are, and if you could handle the task of dealing with customers and employees. Also a lot of questions about my past management experience.   Answer Question

Negotiation Details – I didn't negotiate I was given what I wanted, not sure if I could of or not.

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No Offer

Negative Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Riverdale, GA

I applied online and the process took 3 days - interviewed at Cash America in February 2014.

Interview Details – on-line application w/resume and 45 minute questionaire

Interview Question – The on-line questionaire is a poor guidline for some applicants. Pracitcal experience and intangibles.   Answer Question

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Accepted Offer

Neutral Experience

Assistant Manager Interview

Assistant Manager

I applied in-person and interviewed at Cash America.

Interview Details – Hiring process wasn't bad at all. Two interviews and I was in.

Interview Question – Nothing at all just have to wait your turn.   Answer Question

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No Offer

Negative Experience

Very Difficult Interview

Assistant Manager Interview

Assistant Manager
Carpentersville, IL

I applied online and the process took 2 weeks - interviewed at Cash America in December 2013.

Interview Details – 3 interviews, got jerked around. was over qualified so they went with someone else even though I was really excited about the position and was committed to staying there for at least 2 years

Interview Question – Tell me why you have had so many jobs.   View Answer

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

I applied through an employee referral and the process took 3 days - interviewed at Cash America in March 2010.

Interview Details – On line application. Must interview twice, once with shop manager and then with market manager. You must pass a drug screening if offered a position.

Interview Question – Where do you see yourself with this company in 5 years?   View Answer

Negotiation Details – No negotiation

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Accepted Offer

Positive Experience

Average Interview

Shop Manager Interview

Shop Manager

I applied online and the process took 2 weeks - interviewed at Cash America in February 2012.

Interview Details – I applied on line through Career Builders on a Saturday. The following Monday I received a phone call for an interview. I was quite surprised to receive a phone call so fast, but very happy. I interviewed with 4 Market Manager at one time. I was not expecting that, I thought I was only interviewing with 1 person. But that did not bother me. The interview went very well, they were very professional and had a lot of great interview questions. After a few days had past, I was set up for a second interview with the Operations Director.

Interview Question – A lot of the questions they were asking were "Tell me about a time when you had to deal with a difficult customer and how did you handle it.", or what were your responsibilities as a manger at your previous employment?   Answer Question

Negotiation Details – The number one negotiation was of course about money. I did not want to step down from what I was making previously. They were able to honor my previous salary.

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 2 weeks - interviewed at Cash America.

Interview Details – Waited for Assistant Mgr for almost 1 hour as they were busy, allowed me to take in the environment. Easy questions answered and sent for drug test

Negotiation Details – Was told one thing, waited 14 months for annual review to get raise.

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Cash America

Interview Details – The interview was cake. He sat me down, reviewed my work history, asked me if I needed any particular accommodations, told me what I would make hourly, and sent me for my drug test. Now tough questions.

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1 person found this helpful

Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Cash America

Interview Details – Pretty normal, two interviews, drug test, background check

Interview Question – None really   Answer Question

Negotiation Details – There is none.

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Accepted Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Knoxville, TN

I applied online and the process took 1+ week - interviewed at Cash America in February 2013.

Interview Details – In person interview, lasting about 30 min. Drug screen and background check was done on me, which I passed.

Interview Question – None, average interview questions, no suprises. I think they will hire anyone willing to settle for slave wages for the job required. It is a very busy and stressful job, esp. when you are not trained as I was not.   Answer Question

Negotiation Details – no negotation, 9.25 hr. take it or go.

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