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Cash America
www.cashamerica.com Fort Worth, TX 5000+ Employees
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Cash America Interview Questions & Reviews

Getting the Interview  5 Interviews

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Interview Experience  4 Ratings

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5 interview experiences
Updated Apr 2, 2013
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Interview Outcome:   All No Offer Received Offer

Customer Service Representative at Cash America

Accepted Offer – Reviewed Apr 2, 2013

Interview Details – Pretty normal, two interviews, drug test, background check

Interview Question – None really   Answer Question

Negotiation Details – There is none.

Helpful Interview?  
Yes | No
Problem with this interview?

Customer Service Representative at Cash America

Accepted Offer – Interviewed in Knoxville, TN Feb 2013 – Reviewed Mar 9, 2013

Interview Details – In person interview, lasting about 30 min. Drug screen and background check was done on me, which I passed.

Interview Question – None, average interview questions, no suprises. I think they will hire anyone willing to settle for slave wages for the job required. It is a very busy and stressful job, esp. when you are not trained as I was not.   Answer Question

Negotiation Details – no negotation, 9.25 hr. take it or go.

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Assistant Manager at Cash America

Accepted Offer – Interviewed in Dallas, TX Oct 2010 – Reviewed Jun 6, 2012

Interview Details – Talked to HR first then had a one on one with a market manager. Was offered the job less then a week later, started 2 weeks to the date of my HR phone interview. Long Interview.

Interview Question – They asked about the core values   View Answer

Negotiation Details – They dont negotiate.

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Analyst at Cash America

Accepted Offer – Interviewed in Fort Worth, TX Oct 2008 – Reviewed Aug 3, 2010

Interview Details – Interview over the phone with Manager of group; basic questions of past experience.
Interview face to face with manager of group; questions concerning interaction between other groups (non-silo approach)
Interview face to face with deployment manager of other group.
Interview face to face with CIO.
Review all of Cash America companies prior to meeting

Interview Questions

  • If hired, what would you bring to the job?   Answer Question
  • How would you deal when multiple people in the group do not see eye to eye on a situation?   Answer Question

Negotiation Details – Do not negotiate vacation days as this is a pain point for executives

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Helpful Interview?  
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Problem with this interview?

Store Manager at Cash America

Accepted Offer – Interviewed in Jan 2008 – Reviewed Jul 9, 2012

Interview Details – The application process starts exclusively by applying online. Follow up in a shop with your resume and ask for the name of the district manager. Try to make contact or have him contact you about your application. Be persistent! If you are contacted you can expect at least 2 interviews and a few hours at a later date for an observation of the people in a job at work. Ask questions and don't be afraid to talk to customers. Listen to the interaction between the associates and the customers.

Interview Question – Describe a difficult customer situation and what you did to solve the issue.   Answer Question

Negotiation Details – Very little room for negotiation. If you have retail experience, use your achievements to justify your salary target.

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