Cash Store Financial

  www.csfinancial.ca
  www.csfinancial.ca

Cash Store Financial Interview Questions

Updated Sep 13, 2014
Updated Sep 13, 2014
9 Interview Reviews

Interview Experience

Interview Experience

42%
28%
28%

Getting an Interview

Getting an Interview

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8%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Cfsr Interview

    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Application Details

    I applied online – interviewed at Cash Store Financial.

    Interview Details

    manager or regional will call you and set up a interview. talk about your availablity and what you are looking for a salary, then you leave and come back if they call you to get a criminal done

    Interview Questions
    • can you work weekends and evenings is pretty much all they want to know   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Cash Store Financial.

    Interview Details

    I came a bit earlier so they gave me a print out of all the responsibilities a branch manager would have so if you were planning to ask questions related to the duties, make sure you have others.

    Interview is straight forward. They give you a couple management scenarios like, "the Regional Manager (RM) sets you this unreasonable sales target. how do you respond?"

    Interview Questions
    • What are your 3 strongest moral principles?   View Answer
    No Offer
    Positive Experience
    Average Interview
  3.  

    Financial Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Cash Store Financial.

    Interview Details

    Applied online and also handed out resume few days later at a job fair; followed up after two weeks regarding the application and received a phone interview the next week. After the phone interview, I was told to wait for branch managers to contact. Never heard back afterwards.

    Interview Questions
    No Offer
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Cash Store Financial in July 2013.

    Interview Details

    Seemed scattered. Applied through a friend of mine. Received a call for an interview the week after applying. Unfortunately I was away at a family emergency and needed to reschedule. The woman (later to be my supervisor) was very understanding and suggested that I provide a time and day. I could not as I was unsure of my return date. I called her when I returned and she was very accepting and scheduled our interview for the following day. I arrived at the office for my appointment 10 minutes before schedule and was escorted to the interviewers by the reception. Only the woman who originally called me was waiting in the office, she informed me that I would have to wait for the manager from HR to arrive. We sat silently for what seemed like forever until she arrived. After introduction we proceeded with the common questions, the only difference was the order of queries. My supervisor would ask one then the HR manager, back and forth through about 25 questions. We ended the interview on a high note. Anticipating her call through the next few days I had received news that I would have to leave town again for the same family emergency. This wasn't a 30 minute drive, this was a flight to BC. At the airport I received the call I was waiting for, the supervisor. I explained the situation and she wished for the best. She told me that I have qualified and that they would like to offer me the position. I could not accept this as I was out of province. She said to give her a call as soon as I new my situation. She called me a couple days later to see how my family and I were. At this point I accepted the offer. I insisted that I wasn't sure when I would return, she said that the position is your when you get home.

    Interview Questions
    • None. I am very good at communication. Not one question stuck out.   Answer Question
    Negotiation Details
    Request you wage based on your experience. If you do not you will be stuck with base. I negotiated at $1 more and received it.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    nothing special, they ask you if you want be involved in the process of taking other people money and taking advantage of them. They ask you if you are able to work long hours and if you have knowledge about safety and credit information

    Reasons for Declining

    Other candidates would really appreciate relevant details that affected your decision.

    Declined Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Brisbane (Australia)
    Anonymous Interview Candidate in Brisbane (Australia)
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Cash Store Financial in January 2012.

    Interview Details

    I was contacted by a staff member for a phone interview that went for about 10 mins, after talking to this person the call was over, i then got a call back and told i have been selected for a 1:1 interview, when i turned up, i was then taken into the interview room and informed that the regional will be along any minute and we were to start without her and so we did, the interview was ok, the regional manager never turned up. I was told that if i had the job i would be contacted within the next few days, two weeks later i get a call out of the blue from the cash store asking me to start, i nearly said no and i wish i had of.

    Interview Questions
    Negotiation Details
    No negotiation, what they offer is all you get
    Accepted Offer
    Negative Experience
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Cash Store Financial in July 2010.

    Interview Details

    I was referred to this position by my cousin who was working with them at the time. I had submitted my resume after i was referred, and I was called for an interview with the store manager, then i had phone interview with the regional manager.

    Interview Questions
    Negotiation Details
    I was not able to negotiate as this was very entry level position and i was easy to replace.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Cash Store Financial in March 2010.

    Interview Details

    I dropped off my resume on a Friday, and she called me that evening to book an interview the next morning. I was interviewed at a coffee shop, and started working that Monday. It was very informal, which was nice. I was assisted throughout.

    Negotiation Details
    She seemed really great at helping me balance work and home life. However, it all changed very fast.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10. 1 person found this helpful  

    Financial Customer Service Representative Interview

    Anonymous Interview Candidate in North Bay, ON (Canada)
    Anonymous Interview Candidate in North Bay, ON (Canada)
    Application Details

    I applied online. The process took 3 daysinterviewed at Cash Store Financial in April 2009.

    Interview Details

    2 Interviews, both with Branch manager and Regional Manager present. Was told detailed information about payday loans, cheque cashing and money wires. Regional was pleasant but Branch manager did not ask me may questions.

    Interview Questions
    • Name three of your weakness and how could you correct them to work for Cash store Financial   Answer Question
    Negotiation Details
    9.00 back in 2008 when i finished working there a few weeks ago, I only made 12.10 an hour March 2013
    Accepted Offer
    Neutral Experience
    Average Interview

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