Cathay Pacific Flight Attendant Interview Questions & Reviews
Updated Jan 31, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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Flight Attendant at Cathay Pacific
Posted Jan 31, 2012
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 (took 2 days)
Phone interview first. follow by two group interviews and a 1:1 final interview. People are really nice and friendly. I feel like they want to test my english in the first phone interview. The final interview is the most difficult part. They ask some resume questions and fit questions.
Interview Questions
Helpful Interview?
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No
Inappropriate?
Flight Attendant at Cathay Pacific
Posted Oct 5, 2011
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in South San Francisco, CA (took a day)
This was for an SFO-based crew. They said that it was the last full crew they were bringing on board for a while in SF, so new hires in the future will only be to fill in the places for current flight attendants who decide to leave. The LA-based group is younger so there is more opportunity for hiring.
The interview was held at a hotel near the airport in two separate conference rooms. First, we signed in and all met in one conference room. There were about 25 of us. The crew manager told us that there were originally thousands of resumes sent. We were part of the 270 people who were chosen to do this first-round interview (there would be multiple sessions throughout the week). Of the 270, some would go on to the second interview, but ultimately, they are looking to fill 20 positions.
We were given a brief orientation about life as a flight attendant as well as played a short video on the 6-week training period. Then four crew members came and we were given the opportunity to ask questions, which lasted about 10 minutes. We were then divided into two groups and half the group left for the group assignment.
I stayed in the first room and the crew members facilitated the arm reach test and language assessment (each less than a minute), which were both very simple and relaxed. I had the chance to mingle with other applicants, which really took the stress out of the whole process.
When we were all done and the other group was done, we switched places. In the other room, we sat around a conference table with three interviewers. We each had a chance to introduce ourselves (name, occupation, why we want to become a flight attendant, what languages we speak). Then the assignment was given: as a group, choose the 3 best traits that a "best employee award" recipient should have. We were given about 5 minutes. Obviously it was a test to see how you worked well in a team and not necessarily what answers we give.
They said that they would call accepted applicants within a week for the second round: another group assignment as well as a 1:1 interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Flight Attendant at Cathay Pacific
Posted Mar 29, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Hong Kong (Hong Kong) (took a day)
Personally, the whole selection process isn't hard at all. As much as most people think that being proficient and fluent in English is the main consideration criteria - it is not the case with Cathay. According to my observation, the majority of the candidates do not necessary speak fluent English. I believe that Cathay is interested in the candidates who look pleasant, friendly and customer-orientated. They have over thousands of applicants per quarter, which means competition is fierce. In order to stand out from the group, the candidates need to be fully prepared for the first session - group interviews and presentation. The presentation topics are very straightforward and mostly about developing tourism in Hong Kong. However, candidates would have to place a heavy emphasis on their body language, gestures and eye contact. Generally speaking, candidates who are rather agressive and dominate the discussions are those who get kicked out first. To form a better impression, I would suggest the candidate to smile throughout the interview, (even though it does get tiring and a little bit fake towards the end), maintain eye contact with both the examiner and the candidates as well as addressing your peers with their first name (to show sincerity). And of course, grooming matters. Make sure you wear a suit (not necessary black - be creative, but don't go with sharp colours), tights and heels (of appropriate height: maybe 2-3 inches). Light make up is fine, smokey eyes or dark coloured eye shadows are not preferred. I have also observed that many candidates had their hair tied up into a bun with gel and all that (which resembles the general appearance of a flight attendant), I don't think it matters much, but if you have long hair, tie it up into a ponytail and make sure your fringe does not cover half of your face.
I can only provide details up to the first stage as I was 'kicked out' after the group presentation / interview stage. It was a little bit disappointing as I believe that I am well qualified (if not, overqualified) for the position and did not believe that I performed that badly. I think appearance does matter - I was born with a rather corny face.. and even with light makeup, I still look rather unapproachable and unfriendly. Even though I tried to smile throughout the process, I guess it didn't appear to be natural enough. Also, since my only pair of proper heels broke the day before, I had to go with my 5-inch platform heels. I believe that this is also one of the reasons why I was rejected straightaway.
Interview Questions
Reason for Declining
Another point I would like to make is that.. even if I managed to pull through all the screening stages (there were around 4-5?) including the final one on one / panel interview, I don't think I'd be qualified as a Flight Attendant. Having conducted thorough research and questioned a few of my friends who are currently working as flight attendants at CX, I learnt that Cathay is extremely strict when it comes to scars and tattoos, especially on your arms. This would generally be revealed / criticized when Cathay conduct a Body Check assessment after you pass the final interview. Candidates who have scars on their arms would have to see a psychologists by themselves in order to obtain a report stating that you are mentally stable (not suicidal etc) and fit for the FA position. I have a few tattoos myself and scars on my arms, meaning that it is highly unlikely for me to pass the final screening anyway, so in a way, I am glad that they failed me in the early stages of assessment.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Flight Attendant at Cathay Pacific
Posted Aug 23, 2010
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2010 (took a day)
Candidates were gathered and shown a briefing from the staff about the company.
Then candaidates were called out to measure the heights without shoes on. Those who fail to reach the minimum requirement of heights will be out at this stage.
Then candidates are grouped in different groups and enter into a room to have the group interview. Candidates within the same big group will be further divieded into smaller group and discussed on a topic and then were asked to present to the whole big group and the interviewer. The interviewer will judge the performance of the candidates and those who sucuess will go on to the next stage.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?