Cbeyond Sales Representative Interview Questions & Reviews
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Updated Dec 7, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Cbeyond Interviews | Sort by |
Sales Representative at Cbeyond
Posted Dec 8, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Santa Clara, CA (took 3 days)
A day in the life, walking door to door into crazy places selling marginal VOIP services. My day was 90* outside and I was full suit sweating my ass off, not for me. The Manager wanted me bad, but they want everyone bad.
Interview Questions
Reason for Declining
It's a crazy cult
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted Apr 27, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 5 days)
Very straight forward, A recruiter recommended me. I listened to him and followed all steps. 5 days later I am a Cbeyond Employee.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted Oct 14, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2010 in Los Angeles, CA (took 1+ week)
- Was contacted by a recruiter who was hard-selling me on the position. Fine.
- phone interview was standard.
- 1:1 interview had several red flags. When I asked what advantages Cbeyond had over competitors, there was a lot of solid answers. When I asked what advantages they may have over Cbeyond, I was (adamantly) told that there were none. Uh-oh.
- Had a great Ride-Along where the person gave me a lot of good info. The job is rough, but that's something else entirely from the interview.
- Decided not to go in for my 3rd and final interview, so I called and cancelled. Combination of red flags given off by interviewer (as well as management's behavior while I was there) and the fact that I simply decided I wasn't up for going door-to-door (Totally respect people who are though).
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted Aug 15, 2010
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took 4+ weeks)
Everything under the sun.
Interview Questions
Negotiation Details
Non-negotiable
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted Jul 29, 2010
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2010 (took a day)
I got called into the interview. He asked me if I had any questions for him. He asked me to tell him about myself. He asked me what made me come to cbeyond. he was very intimidating and very unfriendly. cbeyond had many attractive individuals working for the company. it's a very hard interview process
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted May 13, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2010 (took 2 days)
I went through a recruiter who helped set up an appointment with the HR department. There was a short phone interview which consisted of typical questions such as:
1. Why sales?
2. Why do you think you'll be a good fit?
The next day, I had a one one one interview with the HR lady. Again, she asked typical questions such as:
1. Why did you quit your last job?
2. Why do you think you'll be a good fit?
3. Why did you choose this company?
4. What makes you stand out from the rest?
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Personality Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Cbeyond
Posted Feb 10, 2010 — 3 of 3 people found this helpful
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4.0
Difficult Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Dec 2009 in Houston, TX (took 2 days)
I was called after submitting a resume on careerbuilder. I flew out to Houston in order to meet with the recruiters. (I say below that the interview was 'difficult,' simply because of the huge amount of time and effort it took to get to the interview. I took 2 days off work, and I spent about 12 hours at cbeyond between 2 days, and I didn't even go back for a "final interview" with the office VP. And unlike other interviews I've gone to, they don't pay you for your time or your travel arrangments.)
The first day, which was frankly a waste of time, they spent telling me what the daily schedules and authority structures were within the company. I spent about 45 minutes in the waiting room, waiting for an interview which probably didn't last 45 minutes. They consistently ask you about why you want the job, not-so-subtly pushing you towards a more and more emphatic answer. Look forward to such original questions as "Tell me about yourself." and "Why are you a good match for this job?"-- 5 different people will ask you this in 50 different ways.
The next day, I spent 10 hours shadowing a sales rep at a normal day at the company. Everyday a salesperson is expected to collect 50 points, which means walking into 50 doors per day to give a sales pitch. You're also expected to make about one sale per week. At first, we went to one of the dozens of training sessions on how to get a customer to sign a contract and how to combat questions without really answering them. At the second meeting, the 'team leaders' asked everyone where they were going that day, and made pushy comments to those who hadn't pulled in a sale yet that week. After both daily morning meetings, which went from about 7:00am to 10:00am we spent the rest of the day (until around 530pm) in the field, going from office park to office park, walking into small businesses, uninvited, to give a very loose sales pitch. At the end of the day I had to meet with two more bosses, who basically said-- this is exactly what your job will be, and you want it. can you do it, or are you a loser? Can you be the best at it? How much are you willing to beg for it? It was all very condescending and, for lack of a better term, slimy.
Interview Questions
Reason for Declining
At first it looks exciting-- being a grown-up, wearing a tie, working in a 30 floor building, being issued a used blackberry from 2004-- but you quickly find that this is a flaky, fickle company that spends more time trying to look like a real business than be a business. One of the 'team leaders' told me, and I quote, "A customer will never save money with our products, they are about 30% more expensive than our competition." Personally, I have no trouble selling good products and services, but this was clearly a low quality service, at a very high price, marketed to small business owners who really didn't need it and couldn't afford it.
The very first door we walked into was a small business owner who nearly cursed us off when he found out we were with cBeyond. He was a customer for a year and could not have been more disgusted. I think his exact words were "we ran from cBeyond."
Go to yahoofinance and look at the stock (CBEY) history and price. There is a reason it looks like crap. Look them up on wikipedia--There isn't an entry, and there is a reason for that, too. Do basic research (like you're doing now), and think about why they don't have real metrics that show that they're a strong company.
The real problem with the company is that it's built on eggshells-- they don't actually do anything. It's just middle-man sales. They essentially have bought tons of phone plans from Sprint and T1 lines, package them into sets of 6, then sell them to small businesses that don't need them. Probably 90% of the businesses we went in were companies of less than 3 people, usually family members, almost always foreigners, with one phone line-- our job was to sell them a $450 monthly plan with a T1 internet line with at least 6 phone lines. What was funny to me was that they take these existing products (literally Sprint contracts, cell phones and calling cards), bundle them up in an unnecessary way, and tack on bulky overhead costs. This office hired about 10 people a month into their 4-month training period and laid off about 10 people a month, into a sales staff of about 60. They ask you to commit for one year, but almost no one stays for more than 6 months. I toured with the most tenured rep in Houston, and one of their longest workers in the company... he had been there less than 2 years. They ask you to work a minimum of 50 hours a week, but imply that if you want to keep your job-- you'll work 60 or more. The also tell you that you'll make 60 or 70,000 a year, which you won't/ If I remember correctly, the salary is like 30,000/year, plus a one-time 'bonus' for every sale you make, which is between $100 and $150. I remember leaving the interview after my one day "test drive" of sales calls, and thinking "man, my job sucks"-- then I realized that I didn't have to take it. My advice to you: you are young, if you really need money, paint houses or work in retail while you interview for real jobs.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
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Inappropriate?
Sales Representative at Cbeyond
Posted Feb 16, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 4+ weeks)
great process they have you meet with the branch manger and also the manager that you will be directly under.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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