Cengage Learning Interview Questions & Reviews

Interview Details – I had a phone interview; virtual interview, two face to face interviews.

Interview Details – The hiring and interview process was a very easy process. Had to play phone tag with them at first as they were calling while I was at work. There was a phone interview and then a 2 on 1 interview with the Manager of Technical Support and the Manager of the Documentation and Training team. During the interview there was a mock call scenario where I only had 10 minutes to read 5 documents regarding different products that we support.

Interview Details – Process was lengthy with two initial interviews and than a third with the Regional Manager. Had to do a presentation

Negotiation Details – There was room to negotiate but not much.

Interview Details – As an internal candidate, my interview process was probably less complicated than it might be for an external candidate. Three rounds of interviews with five people in the first round, three in the next, and two in the last. Questions focused on how to manage authors, schedules, conflict, internal stakeholders and manage during ambiguity.

Interview Details – Process began with a phone interview, which lasted about 45 minutes. HR person informed me she was forwarding my resume to the Hiring Director and I would hear from them shortly. Shortly was 3 weeks, where I was scheduled to come in and do a mock sales call and meet with some sales managers. The mock sales call was about 15-20 minutes, and I was supposed to introduce a new product to an existing customer. After that, I met with the sales managers for about an hour and fifteen minutes. They were very cordial and accommodating. They wanted to know why I was willing to leave my current position, how I feel about how their workday is scheduled, how I would convince customers of a new product, etc. They said they would set up another round of interviews, and would get back to me within a week or two. Overall, a very good experience, with good people.

Interview Details – The initial communication came from an HR staff member. I then interviewed with 4 members of the team.

Negotiation Details – The negotiation phase was brief. There were no terms to negotiate for this position.

Interview Details – Phone interview with Human Resources
Interview with hiring manager and 3 staff at same level.

Negotiation Details – Not much, only $1500 more.

Interview Details – I should have known by the hiring process that this was not the best company to work for. I applied in the summer for an Editorial Assistant position and was called about it almost four months after I applied. I had forgotten about it but that wasn't an issue since the recruiter asked basic questions about college and my previous work experience.

I had an in person interview with two people, one of them being the hiring manager, and one phone interview. The interviews ranged from very informal to very formal, so it was hard to get a sense of the company at the time. The manager admitted that the only reason I was asked to interview for an entry level position was because I had held another previous full time job after college. Interview questions were mostly about my resume, college background, and what I could bring to the job regarding administrative tasks.

It took about another two months to hear anything back about the job.

Negotiation Details – There was no negotiation. They weren't happy when I brought it up.

Interview Details – After submitting my application on the Cengage website, I had to wait several months before being called, so it was quite the pleasant surprise. A phone interview was the first step; following successful completion of the 30-minute, low-pressure interview was the proofreading test, which was e-mailed to me. I was given a week to complete the test and asked to keep track of the time I spent on it. The test, which consisted of homework questions containing grammatical and formatting errors for me to identify and correct, was only about five pages long, but I spent about eight fun-filled hours to make sure I had been thorough. Several days after submitting the test, I was informed that I had received a passing grade and was called in to the Belmont office for an in-person interview.

The interview was an all-day affair, consisting of seven 30-minute interviews with employees from the entry-level position for which I was applying up to middle management. Everyone was pretty chill; I got the feeling that the decision I was qualified for the position had already been made based on my resume and the proofreading test, and that now their goal was to determine whether I would be a good fit. It was all very informal, and I even felt overdressed in my suit while everyone else was wearing jeans and T-shirts (not that I recommend dressing that way to interview, but I think business casual would have done just fine).

The coolest thing was probably that they provided lunch, which not only tasted yummy but also allowed me to see how employees at different levels interacted with each other. As I recall, we mainly talked about the strange behavior of certain employees' cats and how to stave off an addiction to Diet Coke.

Negotiation Details – I did not negotiate salary; I was too chicken and just accepted their initial offer. In retrospect, I really should have negotiated. I learned later that a coworker did, with very favorable results.