I applied online and the process took 2 weeks - interviewed at Central Transport International in March 2010.
Interview Details – You do a personality test then talk to HR recruiter, not difficult they look mostly at your credentials and appearance is important
Interview Question – none Answer Question
Negotiation Details – pretty easy
I applied through an employee referral and the process took 2 days - interviewed at Central Transport International.
Interview Details – Took a few assessments to make sure you have basic computer skills.
Interview Question – Nothing Unexpected...basic customer service related questions Answer Question
Negotiation Details – No negotiation
I interviewed at Central Transport International in June 2012.
Interview Details – Interview was not very difficult. Mostly easy questions regarding background experience.
Interview Question – Asked a couple scenarios situation on how I would handle them. Answer Question
I applied online and the process took 4+ weeks - interviewed at Central Transport International in December 2012.
Interview Details – Contacted two days after I applied online and did a 25 minute phone screen with HR. I then had a 30 minute phone interview with the regional operations manager, another phone interview with HR that lasted an 1 hour and the fourth interview by video phone at the hiring terminal with the regional sales manager who was at different terminal and lasted about a half hour. I had to do The Predictive Index evaluation and also had to answer three essay questions.
Interview Question – None, basic STAR behavioral questions. Answer Question
Reason for Declining – The salary offered was too low and there was no negotiation which I was bit surprised by, the insurance was too expensive and not very good, car allowance was a joke, no laptop provided, no cell phone allowance, no 401K match and the PTO was okay to start but increased very little over time.
Central Transport is the lowest cost LTL carrier in industry because they run a very lean operation, save money and mitigate costs wherever possible; terminal operations and customer service, etc. are run from their HQ in Warren, MI and there is very little staff at the terminals. I did not have any 1:1 interviews, three of the interviews were by phone and one was by video conferencing. They were all supposed to be video conference but the system was not working for the first 3 interviews. They pay their drivers $2-$3 below industry average and there customer service people, etc are probably paid below average as well. This low cost business model definitely benefits the customer in cost but service is probably sacrificed for the savings. And, employees will get the short end of the stick when it comes to pay, benefits and perks. This is just how they run their business so before accepting a position with Central do your due diligence, ask questions and do your research to determine if working within this type of business model is right for you.
Interviewed at Central Transport International
Interview Details – Was emailed to come in for an interview with an initial HR rep. Was first given a personality test (no big deal). Was very comfortable in initial interview and was told i would be called for a second interview. within days i received a call to meet with the dept head (who is no longer there btw) and second interview also went well but i found the manager to be a little arrogant and later learned so did others inside the company. Was offered the job viw email days later with a contract explain the details. Read this carefully , very regimented environment which is ok for some but i decided to stay put.
Interview Question – Honestly there really weren't any curve balls with this interview. It fit my skill set and i reiterated that in the interview. Answer Question
Reason for Declining – I Declined because i have a lot of autonomy in my current position and i didnt feel the pay was worth the tradeoff and there seemed to be a lack of detail on certain issues.
I applied online and the process took 4 days - interviewed at Central Transport International in June 2011.
Interview Details – very thorough. nice people
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