Central Transport Interview Questions

Updated Jun 22, 2015
14 Interview Reviews

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  1.  

    Central Transport Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Central Transport in April 2015.

    Interview

    Sent in resume online and then received a call in about a week and had a brief interview on the phone and set of for in person interview very friendly HR appearance is very important very strict dress code. Had interview with HR rep then interview with department manager to get to know what the department was really about. Takes about another week or so to get a call back if you get the job (not sure how to find out if you didn't or why) over all very structured interview process.

    Interview Questions

    • Describe a lesson a A teacher or manager has taught you   Answer Question
  2.  

    Warren HQ (Corporate Office) Interview

    Anonymous Interview Candidate in Warren, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Central Transport (Warren, MI).

    Interview

    Applied online and received a phone call (brief phone interview) from HR (actually a sister company to Central Transport). Scheduled in-person interview and received an email with detailed instructions for interview. Appearance is very important-- dress to impress (they have a pretty strict dress-code). When you arrive, you are given a few tests (some for accuracy, some essay questions.. it really depends on the job you're applying for). Tests are pretty easy. Don't stress. Actual interview was very pleasant. If your interview with the HR rep goes well, you will speak with the supervisor of whichever area you're applying to. That "second interview" is basically the supervisor deciding if you will be a good fit for that dept. There's a tour of the building mixed in there somewhere. I think it took a while to hear back. Maybe just over a week? Response arrives via email with an offer letter and other related documents. Overall, I enjoyed working there. Pay is very decent, benefits-- not so much. Left because I didn't see any future there for myself. Advancement comes to the select few who will wait for it. Great stepping stone.

    Interview Questions

    Negotiation

    I didn't negotiate, but I think you could if you had more than the minimum qualifications.

  3.  

    Collections Interview

    Anonymous Employee in Warren, MI
    No Offer
    Easy Interview

    Application

    I applied online – interviewed at Central Transport (Warren, MI) in November 2014.

    Interview

    I was contacted by an HR rep from HR-1, who asked some questions over the phone and then set up an interview. The interview was very pleasant. First I had to take some basic tests, to measure personality and visual speed and write out the answers to a few questions. Then the interviewer took me onto her office to go over the details of my application, resume and the company. When that was done, she led me back to the collections department where I had a casual interview with the collections manager. She was very outgoing and easy to talk to. We wound up talking for over an hour, but it was very pleasant. Waiting for some news now, but iy seems like a great place to work.

    Interview Questions

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  5.  

    Account Manager Interview

    Anonymous Employee in Atlanta, GA
    No Offer
    Negative Experience

    Application

    I applied online. The process took 4+ weeksinterviewed at Central Transport (Atlanta, GA) in September 2014.

    Interview

    Applied online and received a call from the recruiter right away. Face to face a week later at a local diner. I was told offer was extend but assessment needed to be complete. Complete assessment and paper work for background check. Its been 2 mo and still no word on were I stand. Still no training date or official offer paper have been extended.

    Interview Questions

  6.  

    Biller Interview

    Anonymous Employee in Indianapolis, IN
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at Central Transport (Indianapolis, IN) in August 2014.

    Interview

    Terrible. Unprofessional. Not What I expected whatsoever. I have a few years experience in trucking and have not very much experience with a place run like this. If you are interested in trucking, stay away from Central Transport

    Interview Questions

  7.  

    Dock Worker Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    If you have experience and can communicate well, you will get the job,

    Interview Questions

    Negotiation

    set hourly rate

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Central Transport.

    Interview

    Took a few assessments to make sure you have basic computer skills.

    Interview Questions

    • Nothing Unexpected...basic customer service related questions   Answer Question

    Negotiation

    No negotiation

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Warren, MI
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Central Transport (Warren, MI) in November 2013.

    Interview

    They called you into a back office and did a standard interview nothing really special but I can tell you that the woman who interviews is a real shady character never liked her at all

    Interview Questions

    • How much customer service experience I had?   1 Answer
  10.  

    Inside Sales Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Was emailed to come in for an interview with an initial HR rep. Was first given a personality test (no big deal). Was very comfortable in initial interview and was told i would be called for a second interview. within days i received a call to meet with the dept head (who is no longer there btw) and second interview also went well but i found the manager to be a little arrogant and later learned so did others inside the company. Was offered the job viw email days later with a contract explain the details. Read this carefully , very regimented environment which is ok for some but i decided to stay put.

    Interview Questions

    • Honestly there really weren't any curve balls with this interview. It fit my skill set and i reiterated that in the interview.   Answer Question

    Reasons for Declining

    I Declined because i have a lot of autonomy in my current position and i didnt feel the pay was worth the tradeoff and there seemed to be a lack of detail on certain issues.

  11.  

    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Central Transport in December 2012.

    Interview

    Contacted two days after I applied online and did a 25 minute phone screen with HR. I then had a 30 minute phone interview with the regional operations manager, another phone interview with HR that lasted an 1 hour and the fourth interview by video phone at the hiring terminal with the regional sales manager who was at different terminal and lasted about a half hour. I had to do The Predictive Index evaluation and also had to answer three essay questions.

    Interview Questions

    Reasons for Declining

    The salary offered was too low and there was no negotiation which I was bit surprised by, the insurance was too expensive and not very good, car allowance was a joke, no laptop provided, no cell phone allowance, no 401K match and the PTO was okay to start but increased very little over time.

    Central Transport is the lowest cost LTL carrier in industry because they run a very lean operation, save money and mitigate costs wherever possible; terminal operations and customer service, etc. are run from their HQ in Warren, MI and there is very little staff at the terminals. I did not have any 1:1 interviews, three of the interviews were by phone and one was by video conferencing. They were all supposed to be video conference but the system was not working for the first 3 interviews. They pay their drivers $2-$3 below industry average and there customer service people, etc are probably paid below average as well. This low cost business model definitely benefits the customer in cost but service is probably sacrificed for the savings. And, employees will get the short end of the stick when it comes to pay, benefits and perks. This is just how they run their business so before accepting a position with Central do your due diligence, ask questions and do your research to determine if working within this type of business model is right for you.

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