Century 21 Department Stores Interview Questions

Updated Aug 23, 2014
Updated Aug 23, 2014
60 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

63%
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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Sales Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4 days - interviewed at Century 21 Department Stores in May 2014.

    Interview Details

    I was a bit late to the interview but once I got there I had to wait an hour to be called. Since I was one of the last people, I didn't have to deal with the group interview, it was just me and someone else. The interviewer asked us some questions that we may deal with in the store. After that she told me the day of orientation and my pay. Overall the interview process was easy.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Century 21 Department Stores.

    Interview Details

    EASY PROCESS it was at the fulton street location.. but it kinds seemed like high school the way the associates were so petty and immature about situations. all in all the weekly pay was OK.. i did overnight.wasnt the best job but it helped my sneakr addiction.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Did Not Like Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter - interviewed at Century 21 Department Stores in July 2014.

    Interview Details

    well it was pretty simple first a math test i thought i was in 4th grade again. Then a group interview she gave us know eye contact like she could care less simple b.s questions.

    Interview Questions
    • its wasn't difficult at all just not really my kind of work   Answer Question
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Century 21 Department Stores.

    Interview Details

    Applied online and received a phone call invitation to an open interview 2 days later. I arrived on my given date to about 12 other individuals, all of us meeting in the HR office. We were given a math exam on giving change and then waited for the human resources manager. She came down to meet us and divided us into two groups, bringing the first group (which I as apart of) to her office upstairs. We all sat down together in her office and were asked to give a brief introduction of ourselves. We then got ONE interview question which pretty much made or broke your chance at getting hired.

    Once everyone was done, she called name by name and told each person they would receive a call back (don't believe this was true). I noticed only myself and only one other candidate were left for last, at which point in time she began a different conversation with us, ultimately offering us the job positions we applied for. We were then given a packet with orientation information and that concluded the interview process, all of which taking a little over an hour.

    Interview Questions
    • Give an example of a time where you exerted a great deal of effort to complete a task.   View Answer
    Negotiation Details
    No negotiation. Each title has their own set pay. Loss Prevention is pretty good deal at $12 minimum. Sales cashier is $8
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate  in  Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I applied online. The process took 2 days - interviewed at Century 21 Department Stores in April 2014.

    Interview Details

    Don't worry, they hire everybody. Cos this is a job for desperate people or students. If you have no experience it's ok, if you don't speak English good - no worries. Minimal wage, no benefits, part-time (and they don't really care about your availability). Just wear something nice, take the simplest math test ever and tell them you wanna work here, That's it. U will be in. Then one day orientation, two days of training with a body, and then you are on your own.

    Negotiation Details
    no negotiations, you are accepting or not
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 1 week - interviewed at Century 21 Department Stores.

    Interview Details

    I went to a workforce 1 screening interview and they referred me here. A week later I got a call to come in for a group interview. They had us take a basic math test and then the interview. Asked about past work experiences-a time we broke the rules for example. They said we'd get a call if they were moving forward with us. I guess I didn't get it.

    Interview Questions
    • Name a time when you broke the rules because either you thought the rule was wrong or unnecessary.   Answer Question
    No Offer
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 days - interviewed at Century 21 Department Stores in January 2013.

    Interview Details

    I applied online around 10pm the next day I recieved a call to come in for an interview for the following day, it was a group interview was asked questions based on pass work/school experience the interview was pretty easy. Everyone got hired

    Interview Questions
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Cashier Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3 days - interviewed at Century 21 Department Stores in June 2012.

    Interview Details

    I was a group interview, fast and straight to the point. It was a very easy interview, they didnt ask too many questions to get to know your personally. There were lots of general questions and in the particular group I was in, it was easy to stand out

    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Sales Floor Team Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took a day - interviewed at Century 21 Department Stores in August 2011.

    Interview Details

    Very much your standard questions: Why do you want to work for the company? Past work experience. There was nothing surprising or interesting about the interview. I think it was one of those moments where they need warm bodies and I was a warm body.

    Interview Questions
    Accepted Offer
    Easy Interview
  11.  

    Sales/Cashier Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 5 days - interviewed at Century 21 Department Stores.

    Interview Details

    3 part hiring process.

    First is a generic online screening process - don't worry about honesty, focus on getting the right answer. Chances are the managers don't even look at your answers in the online screen process - its just a tool to let managers know which applicant to contact.

    Second part is a group testing after being told to wait in the employee's cafeteria where you're given a sheet that asks you simple math related questions regarding money. For example, you're given X amounts of money for a cost total of Y, how much do you give back?

    Third part is a group interview where you're taken to a room with other applicants who applied for various positions in the store. While most interviewers would use these opportunities to know more about an applicant, it was more like another online screening used to further remove potential applicants rather than find the right one which is an understandable method given the volume of interviews they probably have to go through. Reflecting back, they do not care for how skilled you are (as long as you passed that test they gave you, it doesn't matter if you understand multidimension calculus or quantum mechanics), your high work ethics, or how enthusiastic you are about the position. The interviewer only seemed to care about further weeding out applicants to simply find ones who are willing to work and follow the rules.

    Their hiring rate is extremely high compare to many other companies, but their retention rate isn't that great according to my friends. While its an easy place to get customer service experience for other positions one may be interested in such as in banking, you got to make sure you watch out for yourself at all times which is different than when I worked in HVAC where one worked as a team.

    Interview Questions
    • In the third part of the interviewing process, the interviewer/manager asks one to explain a time when one had to break/bend a rule. I told her of how I stayed OT when I worked with kids in an afterschool program who's parents were late at picking them up after I had already signed out because it was not really appropriate to leave children alone and bored as it affects their trust in people. Although I didn't really break any rules other than working OT without pay, THEY DO NOT WANT RULE BREAKERS!   Answer Question
    No Offer
    Negative Experience
    Easy Interview

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