Cerner
3.2 of 5 505 reviews
www.cerner.com Kansas City, MO 5000+ Employees

Cerner Operations Support Specialist Interview Questions & Reviews

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Getting the Interview 

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Interview Experience 

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Interview Difficulty 

4 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Average Interview

Operations Support Specialist Interview

Operations Support Specialist
Kansas City, MO

I applied through an employee referral and the process took 2 months - interviewed at Cerner in June 2011.

Interview Details – Phone interview followed by a several back to back in person interviews the following month. The in person interviews involved one with HR, one with the hiring manager, and one with two managers unrelated to the hiring- this was used as a sort of in house "character reference". Then back to an endless wait from HR as they put a hiring package together. They must have needed me to start on a different week; because they sure took their time.

Interview Question – What one thing at your last place of employment (or school) would have certainly made you fail, if you had done without?   View Answer

Negotiation Details – HR gave 0 room to negotiate. The offer was the offer.

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1 person found this helpful

No Offer

Negative Experience

Easy Interview

Operations Support Specialist Interview

Operations Support Specialist
Kansas City, MO

I applied through an employee referral and the process took 3 weeks - interviewed at Cerner.

Interview Details – phone interview that basically asks the same questions from the application and then they ask questions that have nothing to do with your ability to do the job. They focus way too much on GPA and not your work experience and how it is relevant to the job and your ability to do they job.

Interview Question – Explain why you were laid off   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Operations Support Specialist Interview

Operations Support Specialist
Kansas City, MO

I applied through a recruiter and the process took 4+ weeks - interviewed at Cerner in January 2010.

Interview Details – The first interview request was sent via email to schedule a time to speak with a recruiter to learn more about my background and discuss the opportunity of the available position. The phone interview consist of what would you do type questions. An email was sent about 2 ½ weeks later with interview details including who I will be interview with after I received a call about interviewing for the available position to confirm date and time. After my interview that consist of departmental expectation and knowledge of the group I was interviewing for; I was contacted a week later with an offer and a start date.

Interview Question – If you could start your career over again what would you do differently?   Answer Question

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No Offer

Neutral Experience

Very Easy Interview

Operations Support Specialist Interview

Operations Support Specialist

The process took a day - interviewed at Cerner in May 2012.

Interview Details – This was a very basic interview. It took about 25 minutes and had very generic questions. Check in with your recruiter after a few days to make sure everything is still as you left it at the interview. The position I interviewed for was eliminated. needless to say I did not receive an offer.

Interview Question – Describe a moment when you had to deal with an angry or upset customer. what actions did you take and what were the outcomes?   Answer Question

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