Charles Schwab Client Service Specialist Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Charles Schwab Interviews | Sort by |
Client Service Specialist at Charles Schwab
Posted Apr 11, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Maitland, FL (took 2 weeks)
1st call was to get an idea of way you are interested in the position. (last about 15 mins)
2nd call was a but more in depth about the position and was asked about pay range. (last about 30 mins)
3rd face to face interview with 2 mangers. (last about 1 1/2)
Each step I was promptly move to the next phase.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Service Specialist at Charles Schwab
Posted Nov 17, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Orlando, FL (took 4+ weeks)
The hiring process was long due to the extreme care the company takes in finding the right fit. Although many steps involved in the process beginning with an online assessment and ending in a background check, they were quick to get back to you after each step of the process.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Service Specialist at Charles Schwab
Posted Sep 12, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in San Francisco, CA (took 5 days)
It was a nice experience, even though I did not get a phone call back or an e-mail saying if I get the job or not.
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Client Service Specialist at Charles Schwab
Posted Jun 26, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2010 (took 3 weeks)
First I applied online and a couple days later, was contacted by a Schwab employee to set up a phone interview. The phone interview was pretty long, almost an hour, consisting of mostly why i wanted to work for them, what i knew about the company and a few practice behavioral questions. After, I was invited to an information session where they explained the position more in depth and talked about the company atmosphere. From there I was called back by a recruiter setting up an interview with two hiring managers. The whole interview seemed pretty ridiculous considering they were only focused about asking behavioral questions, not really focusing on any part of my resume. They came back a few days later with a generic schwab rejection email. No direct contact with any of the recruiters afterwards.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Service Specialist at Charles Schwab
Posted Nov 25, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2009 in Phoenix, AZ (took 6 days)
The entire process was pretty lengthy. Although the initial phone interview took unusually long. On site interview was also pretty long and they appreciate enthusiasm. Culture and people are stressed at Schwab. If you are looking to start a career in the business, This place is a decent place to start, If you have any experience at all and also are licensed, you will be appalled at the starting salary.
Interview Questions
Reason for Declining
Low pay
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Client Service Specialist at Charles Schwab
Posted Nov 2, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Phoenix, AZ (took 4+ weeks)
First a recruiter will call you and make the initial contact simply to set up a phone screen. You will then interview with the recruiter and if they like what you have to say you will set up an interview with two hiring managers. Mine was the direct manager of the team I was interviewing for and the operational manager who was in charge of operations improvement. During the interview face to face there were several questions regarding why I was leaving my current job and what makes me a good candidate for this specific position. After that you will be put through to a background/credit check and if you pass that they will extend you a formal offer.
Interview Questions
Negotiation Details
Not much room for negotiation when it comes to salary.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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