Charles Schwab Interview Questions &amp; Reviews

How do you handle change?

More Charles Schwab Client Service Specialist Interviews

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Mar 2011 in Phoenix, AZ (took 3 weeks)

I felt they were real unorganized during the whole process. I've had my interview rescheduled numerous times, and they never called back when they said they would. I was very frustrated, and after they said they would call within three days after my final interview... I was excited. Two weeks later they phoned offering me the job, and I decided to take another option.

Interview Questions

Tell us something about Charles Schwab?

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2010 in Indianapolis, IN (took 2 weeks)

I had applied initially online a few months prior, and had not gotten an interview. After a few months, I reapplied, significantly revising my application to better describe myself and my passion for the position. A week after resubmitting my application, I received a phone call to sett up an initial phone screening (less than 1/2 hour). Upon completion of the phone screening, I was scheduled for a longer phone interview (Maybe 45 minutes). Then I attended a presentation about the position, and took a qualifying examination (some type of SIMFA exam, which lasted about 2 hours). After successfully passing the exam, I was scheduled for an in-person interview with two hiring managers. I was offered the position, which I immediately accepted. Throughout the process, I was asked behavioral-type interview questions, and talked about both how my past experiences and current passions made me suitable for the position. I recommend doing some research on the company before the first phone screening, and throughout the process, as they do ask questions to determine if you understand what the company does and how you will fit into the company's overall purpose. I got the sense that this company spends a lot of time trying to make sure their employees are a great fit, as they end up investing a lot of time and resources on training and employee satisfaction once hired. Overall, it felt mutually beneficial, and I learned a lot about the company through the process, so by the time my offer came through I was sure I really wanted to work for the company.

Interview Questions

Please describe some negative feedback you received, and how you responded to it.

Please describe a time you went above and beyond your job requirements.

Please describe the mission and values of the company.

Negotiation Details

The broker trainee program had a posted salary, which I did not perceive as negotiable. They ask several times throughout the process if I was aware of the posted salary and found it acceptable, so by the time my offer came through, it did not feel like negotiation was possible.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Feb 2011 in San Francisco, CA (took 3 days)

I applied online and after 1 week I got an email from HR. She wanted to set up a screening interview.
HR called me next day. Then there was a Technical phone interview from the team. The person who called me said I was selected for the phone interview and they will do 2 more interviews. (May be I heard it wrong). I haven't heard back from them yet. But All of the interviewers were very and I was very comfortable and positive.

Interview Questions

SQL Technical Questions

Other Details

The interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Feb 2011 in Indianapolis, IN (took 2 weeks)

I applied online for the broker trainee program. I received an email to complete an assessment the next day. A few days later I received an email asking for my most recent resume and cover letter. The next week I had a brief telephone interview which seemed to go well. I was advised I would receive an email in a few days if the recruiter wanted to schedule an interview. I did receive an email but it stated that I was not being considered for the program at this time. I was asked in my phone interview why would I want to work for Charles Schwab and my advice would be to really do some research on the company before that phone interview to be well prepared to speak to that.

Interview Questions

Why would you like to work for Charles Schwab?

Other Details

The interview consisted of a Phone Interview and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2011 in Indianapolis, IN (took 2 weeks)

Applied on their website. Received a call a few days later to set-up a phone interview. Had the phone interview the next day. While on the phone interview set-up a time to come in for a face to face interview with two managers. The next week came in for the interview and was offered the position 3 days later.

Interview Questions

Tell us about a time when you learned something interesting.

How do you go about interacting with co-workers?

More Charles Schwab Customer Service Representative Interviews

Negotiation Details

No negotiating possible.

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jan 2011 (took 2 weeks)

The Charles Schwab recruiters are professional and courtesy and very good about getting back to you quickly. If you have been unemployed for any lengthy period, be prepared to explain what you have been doing during this time. Also, there were questions asking you to describe what your know about Charles Schwab, your proudest work accomplishment, and how you handled a difficult situation.

Interview Questions

What concerns do you have about this position?

More Charles Schwab Customer Service Interviews

Other Details

I Applied Online and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Jan 2011 (took a day)

Interviewer Asked following questions: More information about the jobs held in past, highlight professional achievement, salary requirement(declined to say any number interview was insistent that I give out a number). Since out of state would you be flexible? What motivated you to move?What I did the time I was unemployed. How current am I on financial topics
Gave some information about the job

Interview Questions

What was the highlight of your professional achievement?

Why did you want to move to Arizona?

What are your salary requirements?

Briefly describe your duties and responsibilities for previous jobs held

Where do you see yourself in future?

Other Details

I Applied Online and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2010 (took 2 months)

I applied online and then contacted by an internal recruiter. She conducted a 45 minute screening and then she emailed me for an in-person interview appointment. I interviewed with her 1:1 and then with another senior admin 1:1. I then came back week later (due to schedules) to interview 1:1 with my manager, the SVP. I heard back from the recruiter a week later (due to holidays) and began to negotiate the offer. The entire process took about 2 months due to conflicting schedules and holiday.

Negotiation Details

Tough. They wouldnt budge so I had to give in...this current economy is bad so I took what I could get at the end of the day.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Oct 2009 (took 3 weeks)

phone interview followed by group presentation/skills test.......Then personal interview with two team leaders...... Questions were not technical but to see personality traits.........Overall nice experience

Interview Questions

describe one time you overcame an unexpected problem

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation, a Skills Test and a Background Check.