Charter Communications Interview Questions & Reviews
Updated Jan 17, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 25 ratings |
Interview Experience [?] Based on 25 ratings
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| 1–10 of 25 Charter Communications Interviews | Sort by |
Retention Specialist at Charter Communications
Posted Jan 17, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 1 week)
Received a phone interview with a description of the job and was asked a few questions to make sure that I was still interested and fit the basic requirements. I was then told to take a skills/personality test that was received through email. This test took about an hour. I them received an email letting me know that I passed by the head of HR. Then I was scheduled for a 1:1 interview where I was asked many behavioral questions.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Charter Communications Retention Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retention Specialist at Charter Communications
Posted Nov 17, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Walker, MI (took 4 days)
Received call from human resources. Was considered phone interview. Then took the 3 tests online (skill, personality and IQ test) passed those. Then received a call next day to have 1:1 interview, passed that. Questions pretty difficult if never in sales field before. Next day received call with job offer and to come in following business day to take drug test and fill out background information. Start class November 28th.
Interview Questions
Negotiation Details
No Negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Charter Communications Retention Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Dispatcher at Charter Communications
Posted Sep 27, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Duluth, GA (took 4+ weeks)
Interview process was very simple. First was a phone interview that consist of one hour. i ws then called back 2 weeks later for face to face interview. Then another 3 weeks later I was called back and offer employment. The person that interviewed me was my supervisor and she was very laid back and made the interview process comfortable.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Front Counter Sales Representative/Payment at Charter Communications
Posted Sep 19, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Sandy Springs, GA (took 3 weeks)
I was called and had a phone interview. I passed the phone screening and came in for an actual interview 3 days later. It went great so I had another interview with a manager the following week. That went fine. I took an assessment skills test today waiting to hear back
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Dispatch Manager at Charter Communications
Posted Aug 21, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Birmingham, AL (took 2 weeks)
applied online. received a phone interview followed by a 1-on-1. questions asked were not out of the norm. some of the questions were about how you would deal with certain situations. interviewee did not have too many questions. interviewee was very impressed with my presentation of resume (went to office max and bought a resume folder and envelope. cost was $15 for a pack of 5). follow up email from interviewee stating i did not get the job. job was given to a more qualified candidate. i was told i did give an impressive interview and it was a hard choice. advice...dress to impress, present yourself and your resume in a way that makes you stand out, make eye contact, and as always...be as prepared as you can for anything that may get thrown at you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Broadband Sales Specialist at Charter Communications
Posted Jul 17, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Grand Rapids, MI (took a day)
Pretty simple hiring process, they interview you and if you are qualified they offer you a job. You first have to take a few simple test relating to the position, pass a drug test, and show up for work. The drug test is a simple mouth drug test. Anyone with any knowledge of call centers can easily obtain a position.
Interview Questions
Negotiation Details
Not negotiable
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Charter Communications
Posted Jul 14, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 (took 2 weeks)
10 minutes, not the right fit for me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Charter Communications
Posted Jun 1, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Covington, GA (took 3 months)
a phone interview which led to a face to face interview where a sales manager surprised me with an impromptu sales pitch. I had to convince him to buy charter services. I role played well and was passed on the 2nd interview with an area manager who tried to tell me how tough the sales field is and that only 1 in 10 people survive this field of door to door sales. I then was called in for a "General Knowledge" exam that caught me off guard due to its level of difficulty for a door to door sales job. I passed that exam and then was made an offer.
Interview Questions
Reason for Declining
It only paid 15k per year and a commission structure that seemed pretty low
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Installer at Charter Communications
Posted May 10, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Burbank, CA (took 2 weeks)
Ask you what you know about telecommunications.
Interview Questions
Negotiation Details
None
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Web Marketing at Charter Communications
Posted Mar 30, 2011 — 0 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Saint Louis, MO (took a day)
I was interviewed for a web marketing position.
The phone interview was very casual and the person didn't really have many questions beside the standard: What do you know about the company. Ironically I knew nothing. Other than that the interviewer was fumbling around standard questions about my work history.
I was very much over qualified for the job but never received an offer for an in person interview because, presumably, I didn't know much about the company. I guess they feel that's more important that an track record of success.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?