Charter Communications
3.0 of 5 358 reviews
www.charter.com Stamford, CT 5000+ Employees

Charter Communications Interview Questions & Reviews

Updated Jul 10, 2014
All Interviews Received Offers

Getting the Interview 

83%
8%
4%

Interview Experience 

59%
25%
14%

Interview Difficulty 

Average Difficulty
107 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Broadband Technician Interview

Broadband Technician

I applied online and the process took 3 weeks - interviewed at Charter Communications.

Interview Details – Have to apply on company website which is fairly straight forward and a resume is helpful. If called for an interview you will have a basic skill test which takes about an hour. You will then have a face to face interview with the supervisor which if fairly laid back but dress dress for the interview.

Interview Question – They will ask about any cable or mechanical experience. The most difficult questions are about how you would handle negative customer interactions and how you adapt to change.   Answer Question

Negotiation Details – There is not really an negotiation phase as this is an entry level position, however if you have considerable experience and can prove your self you may be able to get more then the starting wage

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No Offer

Neutral Experience

Average Interview

Network Specialist I Interview

Network Specialist I

I applied online and the process took 2 weeks - interviewed at Charter Communications in January 2013.

Interview Details – Phone interview. Asked questions about background, previous work experience, and so on. Also asked about certain situations.

Interview Question – Asking me technical questions that are easily attainable, but also easily forgettable if not working with it on a daily basis.   Answer Question

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No Offer

Negative Experience

Easy Interview

Broadband Installer Interview

Broadband Installer
Saint Louis, MO

I applied online and the process took 5 weeks - interviewed at Charter Communications in November 2013.

Interview Details – Took over a month to get an interview. Once there, they apparently was shocked that I was in my 50's and was not treated very well.

Interview Question – Rate my customer service skills on a scale of 1-10   Answer Question

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No Offer

Positive Experience

Easy Interview

Broadband Installer Interview

Broadband Installer
Saint Louis, MO

I applied online and the process took 5 days - interviewed at Charter Communications in November 2013.

Interview Details – Conducted a phone interview that was fairly simple and straight to the point. I submted and application and hearing a call back from them soon

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Accepted Offer

Positive Experience

Difficult Interview

Tier I Repair Interview

Tier I Repair

I applied online and the process took 2+ weeks - interviewed at Charter Communications in February 2013.

Interview Details – Phone interview - HR interview - Supervisor interview - Call center manager interview

Interview Question – Name a time when (fill in the blank) -- I always have a hard time with these ?'s   Answer Question

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No Offer

Positive Experience

Average Interview

Call Center Agent Interview

Call Center Agent
Worcester, MA

I applied through an employee referral and the process took 1+ week - interviewed at Charter Communications in February 2012.

Interview Details – HR contacts you first, and then offers you a first interview with a supervisor in the call center. Then, if you pass, you speak with the call center Manager. The questions are about your customer service experience, how you would handle certain situations, and opinions on different subjects. The only problem that I had was inflexibility of when I could interview with the call center manager. I had to take time off of my job to attend the interview, which cost me some money, since I was previously a contract employee.

Interview Question – How have you been a source of emotional support for others in your past work experiences?   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Software Developer III Interview

Software Developer III
Nashville, TN

I applied online and the process took 4 weeks - interviewed at Charter Communications in October 2013.

Interview Details – Was direct and to the point. I needed to communicate that I have been around the block once or twice. Also that I shared similar interests in career development,

Interview Question – Some of the details regarding "perls" implementation of fork().
There are some details that are impoirtant.
  View Answer

Negotiation Details – I have been deeply involved with many similar projects. Successfully.

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No Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Wausau, WI

I applied online and the process took 2 months - interviewed at Charter Communications in October 2012.

Interview Details – Long process. Contacted by email to take pre employment exam on-line. If you pass, someone will call for phone interview. Then referred to hiring manager to set up interview.

Interview Question – Tell us about a time when you did not perform as well as you could have on the job?   View Answer

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Government Relations Manager Interview

Government Relations Manager

I applied online and the process took 1 week - interviewed at Charter Communications.

Interview Details – Applied on line. Called for phone interview the next day. In person interview the next week.

Interview Question – General questions, nothing difficult. A few behavioral, leadership type questions. Asked to explain various scenarios of how I handled situations in the past.   Answer Question

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Retention Specialist Interview

Retention Specialist
Greenville, SC

I applied online and the process took 1+ week - interviewed at Charter Communications in April 2009.

Interview Details – 1. Online Application
2. Phone Interview/Screening
3. Assessment
4. Face-to-face interview.
6. Candidates that are deemed to be a good fit will receive a tentative offer at the conclusion of the interview.
6. Sterling Background Check
5. Orientation and Training (Assessments)

Interview Question – What do you do when you know you are right
and your boss disagrees with you? Give me an example of when this has
happened in your career.
  Answer Question

Negotiation Details – The interviewer advised me of the base salary and commission component.

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