Charter Communications Interview Questions

Updated Apr 20, 2015
141 Interview Reviews

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  1.  

    Systems Technician Interview

    Anonymous Employee in Worcester, MA
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Charter Communications (Worcester, MA) in February 2014.

    Interview

    I received a call from one of the hr reps to do a 10-15 minute phone interview which the rep asked my a few scenario questions and briefly asked about my availability she then told me to check my email the following day where I would find a test and questionnaire once I completes that I would hear from someone to set up and face to face interview. I completed the test and within 48 hours I received a call asking me to come in for a second interview we set up the interview on Thursday and Monday morning I had the interview the supervisor that interviewed me introduced herself and asked me if I had any questions for her which I did but I found it kind of strange that she would ask me that in the beginning of the interview since those questions are usually asked in the end of an interview we then continued on to the interview where she asked me at least 10 questions again based on past scenarios at previous jobs I noticed the lady had a blank stare when I started to give my explanations on my previous experiences she quickly went through the questions and told me that she would give the information to the hiring managers which would then make their decisions for whom they will choose to hire but I should hear something back within 24-48 hrs. I was pretty confident with my 2 interviews i had and also with the test I had taken since I do have previous call center experience after the 2nd day past i didn't hear anything back so i gave one of the hr. managers a call to inquiry she then stated that i should of received an email and they had did all of there hiring before i had my second interview she also stated that there were several of applicants that applied but did not get hired. i was satisfied with her answer until i started looking over my notes and in the initial phone interview the lady told me they were looking to hire people and start training march 3rd 2014 so now my question is did they really do all of there hiring in two weeks today is 2-22-2014 another week and a half until the training starts. so now i believe they were choosing applicant on a personal preference on whom they felt would personally fit into there center another issues was when we left from the room that i was been interviewed in the supervisor looks over in the center and starts shaking her head no but i paid it no mind then, but now i know she was telling someone no, which makes me feel uncomfortable about this interview. is charter communications being biases is there any body else out there whom feel like they were discriminated against in the interview process with Charter Communications? im curious to know was these new hires internal or external.....

    Interview Questions

    • what did you do when you had a difficult customer and what did you do? When a supervisor has had to give you negative feed back how did you accept it?   1 Answer
  2.  

    Web Application Developer Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1+ weekinterviewed at Charter Communications (Saint Louis, MO).

    Interview

    Phone screening with develeoper group

  3. Helpful (1)  

    Manager Interview

    Anonymous Employee in Colorado Springs, CO
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at Charter Communications (Colorado Springs, CO) in January 2014.

    Interview

    Good interview experience where you are able to meet a recruiter to get a get view of the job. At that point after applying online you will be asked to me with a supervisor or manager at which time your experience will be asked about to see if you not only have the skills but have the correct fit as well.

    Interview Questions

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  5.  

    Broadband Sales Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at Charter Communications.

    Interview

    Ask questions like how comfortable aare you with sales what kind of things have you sold do enjoy working by yourself can you handle talking to complete strangers are you comfortable with a script or without one

    Interview Questions

    • What makes you a good sales person   1 Answer
  6. Helpful (1)  

    Senior Supply Chain Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Interview

    HR call to set up in person interview and then a follow up with VP himself.

    Interview Questions

  7.  

    Broadband Tech II Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Charter Communications.

    Interview

    The hiring and interview process is fairly standard regarding your experience and general attitudes of various situations you may encounter in a normal day.

    Interview Questions

    • The most difficult questions are the ones requesting essays of a particular time in your past that you had to do such and such for a particular outcome.   1 Answer

    Negotiation

    Fairly standard. I told the company the pay that I needed and there was a little negotiation and I then accepted.

  8.  

    Bbi Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Charter Communications in December 2013.

    Interview

    Short and sweet

    Negotiation

    Not much negotiating

  9.  

    Inside Sales Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Charter Communications in December 2013.

    Interview

    Was hired within 2 weeks after I submitted my resume. I interviewed with HR and then 1 supervisor and manager. They give you all these promises of making high commissions and trips.

    Interview Questions

    • How would you sell the triple play gold package which includes all 3 services?   1 Answer

    Negotiation

    There was no negotiation. They state what you are going to make and the expectations.

  10. Helpful (1)  

    Retention Advisor Interview

    Anonymous Interview Candidate in Walker, MI
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Charter Communications (Walker, MI).

    Interview

    Hiring process was smooth, i had 1 phone interview and 2 in person interviews which were with a member of the HR team and also with 2 supervisors. On floor supervisors do most of the interview process which, in my opinion is a great process to let the supervisors do the interviewing to allow a close interaction with the management team early on in the process.

    Interview Questions

    • All the questions were bases on previous sales experience, if you have had no previous experience in sales, you might have a hard tome with the interview   Answer Question

    Negotiation

    No negotiation of salary

  11.  

    Broadband Technician Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Charter Communications.

    Interview

    Have to apply on company website which is fairly straight forward and a resume is helpful. If called for an interview you will have a basic skill test which takes about an hour. You will then have a face to face interview with the supervisor which if fairly laid back but dress dress for the interview.

    Interview Questions

    • They will ask about any cable or mechanical experience. The most difficult questions are about how you would handle negative customer interactions and how you adapt to change.   Answer Question

    Negotiation

    There is not really an negotiation phase as this is an entry level position, however if you have considerable experience and can prove your self you may be able to get more then the starting wage

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