Cheesecake Factory

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Cheesecake Factory Interview Questions

Updated Jan 20, 2015
Updated Jan 20, 2015
157 Interview Reviews

Interview Experience

Interview Experience

60%
23%
15%

Getting an Interview

Getting an Interview

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26%
1%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Had a couple interviews within the restaurant. Nothing out of the ordinary.

    A lot of those "Tell me about a time when you..." type questions

    Interview Questions
    • Tell me about a time when you had a difficult customer and how did you resolve it?   Answer Question
    Accepted Offer
  2. 2 people found this helpful  

    Restaurant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Cheesecake Factory.

    Interview Details

    There is a longish online assessment. The in-person interview was in a restaurant. We walked around the restaurant, met with other managers and staff, and observed the shift. Then there was a food tasting, where we discussed the scratch kitchen. Everything is made in house, so it was a very eye-opening experience.

    Interview Questions
    • Fairly standard interview questions. The food tasting was an interesting experience- make sure you know a bit about the culinary world, even if you are applying for a front of the house position.   Answer Question
    Accepted Offer
  3.  

    Hostess Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy interview. Was offered the position on the spot.

    Interview Questions
    Accepted Offer
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  5.  

    Hostess Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Cheesecake Factory.

    Interview Details

    I had two different interviews. The first was about twenty minutes with a manager who then scheduled another interview with him and the GM. The next interview lasted about an hour. It was mostly behavioral questions such as What does being a leader mean to you? Describe a time when you went above and beyond for a guest. Describe a time when you had to handle a conflict/disagreement in a group work setting.).

    Interview Questions
    • Describe a time when you had to handle a conflict/disagreement in a group work setting.   Answer Question
    Accepted Offer
  6.  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Cheesecake Factory.

    Interview Details

    You have to stand out to get an interview. You have to present yourself as a person who isn't afraid of people and exuberant. The way that I did this was ask to speak to a manager regarding job availability. This was where I had my opportunity to work my magic.

    The interview process in itself wasn't difficult. They asked the basics: Where I grew up, what I did when I was younger, my most influential experiences, what I believe people enjoy, and what the restaurant means to me.

    A big tip is to emphasize that the people you serve are guests and that their visit is a restaurant experience; not just a dinner.

    Interview Questions
    Accepted Offer
  7.  

    Kitchen Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Cheesecake Factory.

    Interview Details

    Make sure you research about the company. Doing your homework pays off. Be honest they know a lot about you from the online assessment you take before the interview. You must have a passion for great food and be willing to develop your people to level of expertise. It took about 2 hour for the interview. A small tour of the restaurant and a lunch food tasting of many dishes.

    Interview Questions
    • They ask me why I chose this company and what I knew about their culture.   Answer Question
    Accepted Offer
  8.  

    Server Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online. The process took 3 daysinterviewed at Cheesecake Factory.

    Interview Details

    2 meetings

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
  9.  

    Hostess Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Application process is long. You apply online and someone will call you if they are interested. First, I went in and they manager was extremely nice and seemed like she wanted to help me get the job right away. They told me to apply online and call their hiring manager. They scheduled an interview for the next day. I ended up waiting for about an hour before they found time to interview me. But, the servers, hosts, and other managers were extremely nice and continued to ask me if I wanted anything to eat or drink. I was finally interviewed. It was pretty standard. They scheduled a second interview on the spot, but I ended up declining the next day.

    Interview Questions
    No Offer
  10.  

    Baker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Three interview process. Phone, Assistant Manger, then General Manager. They did call references. Easy interviews though, completed over two days.

    Negotiation Details
    Was told I could move to higher paying positions quickly.
    Accepted Offer
  11. 1 person found this helpful  

    Host Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online after I saw an ad. After I completed the application I waited a week until I got a call back. I came in for an interview and spoke with two managers.

    Interview Questions
    • Tell me about a time you failed. I found this difficult because I had to express a flaw which I did not want to expand on or go into detail in fear I would ruin my chance of getting the job.   Answer Question
    Accepted Offer

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