Chili's Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Server (30)
- Server/Waiter (11)
- Hostess (11)
- Manager (10)
- Food Server (8)
- Server/Bartender (7)
- Host (6)
- Line Cook (5)
- Prep Cook (4)
- Restaurant Manager (3)
- Store Manager (2)
- General Manager (2)
- Cook (2)
- Waiter (2)
- Waitress (2)
- Dishwasher (2)
- Bartender (1)
- To Go/QA (1)
- Togo Specialist (1)
- Back of House (1)
- Server/Host (1)
- Chilli's To-Go Cashier (1)
- To Go Specialist (1)
- Hostess/Food Server (1)
- Waitress/Food Expo (1)
- Chili's Server (1)
- Any (1)
- Management (1)
- To-Go (1)
- Quality Assurance (1)
Very Easy Interview
To Go Specialist Interview (Positive Experience; Very Easy Interview)
I applied online - interviewed at Chili's in June 2014.
Interview Details – I went in for a margarita but quickly became intrigued to work there after noticing how friendly but most of all how happy the bartender seemed. After asking him about how he came into his position I asked the hostess if that specific Chili's was actively hiring. She told me that the restaurant in fact does need help so she grabbed the manager for me. I spoke with Adam,whom is the General Manager, and he told me about the position he seeking to become filled. He then told me to apply online and follow up the following Monday. I did just that. To make a longer story short, I just left my first day of orientation about four hours ago! Today is a great present for my 24th birthday. 6/29 P.S. I applied last week's Saturday night (6/22),
Negotiation Details – There was no negotiation. It's $8.50 per hour plus I get my own tip jar every shift I work. Hello, NO MORE BEING BROKE! :-)
Very Easy Interview
Food Server Interview (Neutral Experience; Very Easy Interview)
I applied in-person and the process took 1 week - interviewed at Chili's in October 2012.
Interview Details – This position consisted of essentially two interviews, the initial review took place immediately after the application process, consisted of sitting down with the manager on staff as they reviewed the application with the potential employee. The second interview was conducted after being called to set up an interview appointment, consisted of speaking with two different managers. Discussed prior relevant work experience, job requirements, followed by and unstructured Q&A session.
Interview Question – "Describe a difficult situation you had to deal with, how did you overcome it." Answer Question
Negotiation Details – I had a lot of serving experience as well as letters of recommendation, there wasn't much negotiation involved. Overall it was fairly standard with little complication if any.
Very Easy Interview
To-Go Interview (Positive Experience; Very Easy Interview)
I applied in-person and the process took a day - interviewed at Chili's in March 2014.
Interview Details – It was a restaraunt opening, so not very hard to get the job. Applied as a host, walked in twenty minutes later. The manager went and printed off my application and sat me down for an interview on the spot. He said he was full on hosts but really wanted to hire me as a Togo specialist and he signed me up for orientation.
Interview Question – What are you going to school for? Answer Question
Negotiation Details – None
Restaurant Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Chili's in May 2014.
Interview Details – Called for open house in Miami at hotel. Then spoke to HR for 20mins. Told me to come to another open house for broward will email me when she has the time but gave me a link to take Assessment. Then I went to open house at a chilis in Miami. The Area Director who interviewed me did not seem like a people person and I could tell he wasn't impressed. After they said they would contact me to see if they wanted to go further. Overall I could tell it didn't go good. I didn't hear from them for a week so I emailed HR and she didn't reply until 2 days later. She sent me a generic email stating they didn't think I had enough experience and would keep looking for other candidates which is funny being I have been in the biz 10 years and a manager for 4 years and 6weeks later it looks like they are still looking for managers. Come on its Beer and Burgers not Cheesecake Factory. Overall Experience left a bad taste in my mouth where I don't even want to eat their as a customer. Also I leave you on this note Darden hired me and they are a more prestigious company than chilis so eat that chilis. Your loss their gain
Interview Question – Why Chilis? Why you leaving your current job? Answer Question
Server Interview (Positive Experience; Average Interview)
I applied online - interviewed at Chili's in May 2014.
Interview Details – I applied online, in a few days they contacted me by mail and asked me to pick a date for my interview. I got my first interview with a manager, there were a few simple questions such as : " A server must have good memory to remember the order do you think you can manage that?" Then I was called the next day for the next interview with the general manager. Just be polite and show them you are willing to work hard.
Interview Question – There weren`t difficult questions, I remember questions like: Why should I hire you? Which are your strengths and your weaknesses? how would you manage in a specific situation, for instance with a rude customer? Answer Question
Negotiation Details – There is no negotiation he told me that the salary is about 7$ for a host / 2$ for a server. They rely on the fact the servers make good salary from tips.
Server/Bartender Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 3 days - interviewed at Chili's in November 2013.
Interview Details – Very quick and informal, met with one of the managers who made me feel very comfortable. Was up front about the store needs and interested in my skills and history as a customer. Left feeling good about getting the job. Was training within 3 days and working my own section assignments within a week of that.
Interview Question – None per say, just asked about my opinion on good customer service and about my availability. We spent most of the time talking about their expectations of me, which were reasonable. View Answer
Negotiation Details – I told them up front my needs as far as how many shifts I needed to work to make the tips I wanted and they let me know the most profitable shifts up front. All they asked in return was to be reliable and consistent and I would have priority in choosing shifts over less skilled or available people. Since then I have pretty consistently made my tip goals and only had sporadic conflicts in scheduling and work assignments.
Very Easy Interview
Host Interview (Positive Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Chili's in February 2014.
Interview Details – I saw an ad on an online job board so I decided to apply. Got a call a few hours later asking for an interview a few days later. They asked me typical customer service questions, nothing too hard at all. Asked me when could I start, what I want as far as pay. Got hired that same day, started working the next.
Interview Question – Weren't any particularly hard questions, especially if you have experience in customer service Answer Question
Server/Waiter Interview (Neutral Experience)
Interviewed at Chili's
Interview Details – Walked right in, no resume. Greeted by manager. Interview questions were very easy. They don't open til 10am. So calling to make an apt earlier in the day, when they are not busy or coming in right at 10 when it is slower is the best time to see a manager.
Interview Question – What would you do If there was a dissatisfied customer. View Answer
Line Cook Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 2 weeks - interviewed at Chili's in August 2012.
Interview Details – The application was filled out at the restaurant. I came in a few days later for a first interview with the kitchen manager. She asked me about my work experience, my schedule availability, how I would benefit the company. After that, I came in the next week to interview with the general manager. He asked the same questions for the most part and hired me that day.
Interview Question – If you were a cartoon character, what character would you be? Answer Question
Negotiation Details – They started me at 9.50 stating that they weren't sure about a raise but would try to find out. A week later, I received a 50 cent raise.
Very Easy Interview
Server Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 days - interviewed at Chili's.
Interview Details – Cold called and then told to go online and apply. Got an email a few days later to invite me to an interview and then setup a second one shortly after the first.
Interview Question – None at all, it is extremely simple. Answer Question
Interviews for Top Jobs at Chili's