Chili's Server Interview Questions

Updated Apr 11, 2015
Updated Apr 11, 2015
42 Interview Reviews

Interview Experience

Interview Experience

71%
18%
10%

Getting an Interview

Getting an Interview

44%
42%
12%

Interview Difficulty

2.2
Average

Interview Difficulty

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Average

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42 Candidate Interview Reviews Back to all Interviews

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Server Interview

No Offer
Negative Experience
Average Interview
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took a weekinterviewed at Chili's (Carson City, NV) in July 2013.

Interview

Applied online and received an email invitation to come interview. The restaurant manager, Ron, wasn't very personable and seemed ill-suited for management in the service industry. He seemed impatient with my answers and interrupted me frequently when I was attempting to answer his questions.

Interview Questions

  • The questions were not difficult, but the manager's demeanor was what made the interview uncomfortable. He doesn't seem like a fun guy to work for!   Answer Question

Other Interview Reviews for Chili's

  1.  

    Server Interview

    Accepted Offer
    Accepted Offer

    Interview

    The interview processes was easy and simple.

    Interview Questions

    Negotiation

    Not much of negotiation as it was a serving job.

  2.  

    Server Interview

    Accepted Offer
    Negative Experience
    Average Interview
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Chili's (Alamogordo, NM) in May 2013.

    Interview

    Made to wait over an hour past interview time for interview, then she laughed and said she didn't know what to ask me, so i came back to talk to another manager the next day, again waited over an hour, this guy was some grease ball snake in the grass type, I tried to work him but he was slippery and in the end i wound up with a lower position than i wanted

    Interview Questions

  3.  

    Server Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Chili's (Bloomington, IL).

    Interview

    The manager told me they are still figuring out a new process. The entire app was filled out online along with questions and resume. They first emailed and then called with an interview time. Interview started a little fuzzy because of the new system, but ended up flowing like a conversation.

    First, I was asked to describe myself. My likes, hobbies, recent activities and include some work history in my self-description. How long have you been a server? Describe a time you were stiffed and what you did. Tell me about the best service you have ever had. Where was it and why was it the best? Why do you want to work for Chili's?

    Interview Questions

    • First I was asked if I've ever eaten at a Chili's. (Yes.) What are some of your favorite menu items? Then I was asked to describe one of my favorites to him like I was describing it to a customer. (I would have taken a look at the menu for a refresher if I knew there would have been such a detailed question!)   Answer Question
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  5.  

    Server Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Chili's (Goleta, CA) in January 2013.

    Interview

    I applied online at the beginning of January. I had to pass through a questionaire that sorted out different personalities and work ethics. I got an email a couple days later asking me to schedule an interview. Super easy, I scheduled it myself on my own time. I then met with the GM for the interview. She was super laid back, and she asked me some questions about working in a team and about previous server xp. She must have liked me, because she hired me without any prior serving experience. Very comfortable interview process.

    Interview Questions

    Negotiation

    Take the offer, good pay, flexible hours for a student.

  6.  

    Server Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 4 daysinterviewed at Chili's (Louisville, KY) in March 2012.

    Interview

    I just walked in for an application. I was able to interview on the spot with a manager. He asked what I was doing the following Monday. I told him I would be back for another interview and he laughed. I met with the General Manager the next interview and was offered a position. Scheduling for orientation takes the most time.

    Interview Questions

    • Tell me about a time when you were not able to make a guest happy. How did you handle the situation?   Answer Question

    Negotiation

    No negotiation. You do anything other than serve, its $7.50. Serve its $2.13 plus tips.

  7.  

    Server Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral – interviewed at Chili's (Harrisburg, PA) in January 2012.

    Interview

    good interview, worthless training that goes nowhere and has no result

    Interview Questions

    • poor scheduling management, you can plan your schedule but they have no understanding of hours   Answer Question
  8.  

    Server Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Chili's (Peoria, AZ) in November 2011.

    Interview

    It was intense. I had to first take an iq test to even get in the door. Not sure if they are still doing that now. Then the training is hard too. You are expected to learn every ingredient on the menu items and pass at 90% during your 5 day training. It was very intense but this prepares you for your job.

    Interview Questions

    Negotiation

    No, I just got hired on the conditions that I passed the int initial 5 day training.

  9. Helpful (1)  

    Server Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at Chili's (Foothill Ranch, CA) in August 2011.

    Interview

    I walked in between 2 and 4pm one day to speak with manager and turn in my resume. I was going for bartender but they told me they hire from within so I would need to apply for server. The manager took my resume and application that I printed off the internet and filled out before I came in. She said to call once a week to check to see if they were hiring. 8 days later they called me in for an interview. I had no server experience but I did have direct sales experience. The first interview was with one manager and took almost an hour. She asked many questions about how I would act in certain situations. 3 days later she called to schedule an interview with the other manager. This manager only interviewed me for about 20 minutes and asked a few more questions. They were both really nice and friendly. They are really looking for people who can deliver hospitality and they both seemed to like me. One week later I followed up to see if they had made a decision. They said they hadn't yet but to give them a few more days. 5 days later they called and offered me the job. Now I have to fill out paperwork and do orientation, then 1 week of training.

    Interview Questions

    • Name a situation where you went above and beyond to help a client.   Answer Question
    • What would you do if one of your co-workers wasn't pulling his/her weight?   Answer Question

    Negotiation

    Non- negotiable. In California it's minimum wage plus tips.

  10.  

    Server Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6 daysinterviewed at Chili's (Greenville, NC) in April 2011.

    Interview

    I went in and filled out an application. I was then told to come back in 3 days and take a personality assessment/intelligence test. The test was pretty easy, just answer the questions honestly and with a modicum of common sense and you will pass. After you pass the assessment you will have an interview with the hiring manager and he will make the final decision but honestly if you pass the assessment you will get the job about 90% of the time.

    Interview Questions

    • How would you handle a difficult client, someone who is being rude to you and hard to deal with.   Answer Question

    Negotiation

    No negotiation really.

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