Choice Hotels
2.9 of 5 124 reviews
www.choicehotels.com Silver Spring, MD 1000 to 5000 Employees

Choice Hotels Guest Service Agent Interview Questions & Reviews

Updated Dec 22, 2013
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Accepted Offer

Positive Experience

Very Easy Interview

Guest Service Agent Interview

Anonymous Employee

I applied in-person and the process took 3 weeks - interviewed at Choice Hotels in July 2013.

Interview Details – it wasnt a very long interview process. The assistant general manager called me about 2 weeks after i submitted my application. i came in they asked me a couple of questions about my customer service expierience i just mainly kept a smile on my face and told them what they wanted to hear ;) And about a week later my backround check came in and they asked me to come in the same day for training,

Interview Question – Have your ever dealt with a difficult customer or guest and knew you handled the situation appropriately but still got penalized?   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Guest Service Agent Interview

Anonymous Employee

I applied in-person and the process took a day - interviewed at Choice Hotels in June 2010.

Interview Details – I filled out an application, and dropped it off at the front desk of the hotel. About three weeks later i received a phone call from the general manager for an interview, and was offered a job on the same day.

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