Cigna CSA Interview Questions

2 Interview Reviews

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CSA Interview

Accepted Offer
Accepted Offer

Interview

After submitting an application I had a phone interview with recruiter. From there I was called in for a face-to-face interview with manager. From there I was sent an email that I had the job and had to contact HR for information. Then you go in for meet and greet an then 3 months of training.

Interview Questions

  • Nothing unexpected they want to know how you will handle customers, react in stressful situations and that you can handle the job. Just make sure you show you have empathy for customers and know that the customer is trying to handle a stressful time in their life and need you to help them through it.   Answer Question

Negotiation

There is no negotiation when it comes to salary they have set amount that's what you take.

Other Interview Reviews for Cigna

  1. Helpful (1)  

    CSA Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Cigna (McLean, VA) in January 2012.

    Interview

    Multiple phone and face to face interviews

    Interview Questions

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