Cigna

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Cigna CSA Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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2 people found this helpful  

CSA Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

After submitting an application I had a phone interview with recruiter. From there I was called in for a face-to-face interview with manager. From there I was sent an email that I had the job and had to contact HR for information. Then you go in for meet and greet an then 3 months of training.

Interview Questions
  • Nothing unexpected they want to know how you will handle customers, react in stressful situations and that you can handle the job. Just make sure you show you have empathy for customers and know that the customer is trying to handle a stressful time in their life and need you to help them through it.   Answer Question
Negotiation Details
There is no negotiation when it comes to salary they have set amount that's what you take.
Accepted Offer

Other Interview Reviews for Cigna

  1. 1 person found this helpful  

    CSA Interview

    Anonymous Interview Candidate  in  McLean, VA
    Anonymous Interview Candidate in McLean, VA
    Application Details

    I applied online. The process took 3 months - interviewed at Cigna in January 2012.

    Interview Details

    Multiple phone and face to face interviews

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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