Cigna
3.2 of 5 492 reviews
www.cigna.com Bloomfield, CT 5000+ Employees

Cigna Interview Questions & Reviews

Updated Jun 30, 2014
All Interviews Received Offers

Getting the Interview 

48%
26%
10%

Interview Experience 

51%
34%
13%

Interview Difficulty 

Average Difficulty
192 candidate interviews
in

Accepted Offer

Positive Experience

Very Difficult Interview

Sales Representative Interview

Sales Representative
Greenville, SC

The process took 3 months - interviewed at Cigna in January 2010.

Interview Details – Met at the University campus recruiting event. Had an interview the following week with two cigna representatives on campus. Then, one and a half months later got the email inviting me to HeadQuarters in Connecticut. Went to Connecticut in January, had dinner that night with a bunch of candidates and the Regional VPs of Cigna, as well as current Sales Reps. The next morning, had 3 one on one interviews with Regional VPS, and had a Simulation with a group of 4 other potential candidates. The simulation is basically testing your ability to sell against the other candidates. After leaving Headquarters, I received the offer a little over a week later (probably like 10 days).

Interview Question – You receive a document with information about a client looking for insurance. Then you receive infomation about the plan that you are supposed to push. You give a presentation for 4 minutes to all the VPs of why your plan is the best. Then you have to discuss with the other candidates who all have different plans and come to a consensus of which plan to go with. You want your plan to win.   View Answer

Negotiation Details – I did not try to negotiate but I would imagine that you could. The pay was really good so I chose not to.

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Declined Offer

Positive Experience

Very Difficult Interview

TECDP Program Associate Interview

TECDP Program Associate
Hartford, CT

I applied through college or university and the process took 2 days - interviewed at Cigna in November 2010.

Interview Details – The TECDP Interview process is very intense to ensure they hire the best. The first round interview (done on campus) involved typical behavioral questions.

The 2nd round, which is on-site in CT, is a day long program done with all TECDP candidates present. It involves another behavioral interview, a group project, a presentation about yourself, a round-table discussion (not part of the interview decision), and a case study - all in front of at least 3 interviewers.

Each part is at least half an hour long (aside from the presentation, which is about 5 minutes), and are all extremely intense. You will feel worn out afterwards, but the experience was entirely worth it.

Interview Question – Explain a time where you experienced conflict in a project, and how you stood out to solve problems within the group.   Answer Question

Reason for Declining – While the offer's salary was extremely attractive and the the program allows for amazing growth, you aren't guaranteed a position at the company once your 2-3 year program is complete. With the way the economy was, and another full-time offer elsewhere on the table, I didn't want to risk being unemployed after a few years.

Additionally, growing up in the Midwest, I am not a big fan of the Northeast, and I felt I simply would not enjoy living in CT.

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Declined Offer

Positive Experience

Very Difficult Interview

TECDP Program Associate Interview

TECDP Program Associate
Eden Prairie, MN

The process took 3 days - interviewed at Cigna in October 2011.

Interview Details – Everything about the CIGNA TEDCEP interview was great. It started with a presentation from somebody on my campus about their company and the TECDEP program. I emailed him, set up a phone interview, and was offered to come to Eden Prairie for their round 2 interview days. The first day began with some presentations about their company, a tour of the building, and a dinner where they split us up into tables of 6. 3 Cigna employees and 3 candidates. Do not underestimate the dinner (or any part of their interview for that matter). The dinner is part of the interview, and they will be expecting you to answer some of their questions, ask them some questions, and just in general, not act like a moron.

They then put us up in a nice hotel overnight, and the following morning we had the opportunity to head back over to their campus. The day consisted of a breakfast, lunch, and 4 'interviews' One was a one-on-one interview (very traditional), one was a presentation to about 6 Cigna employees about a school/internship project you've done, one was a technical case study based on what you told them you know (mine was in Java). Finally, there is a group project, where they just want to see that you can talk comfortably in a group, and come up with something halfway decent. It's an intense day, and as I said before, don't underestimate anything. It's deliberately intense to separate the great from the really great.

Overall, they seemed like a great place to work, and the TECDEP program seemed great.

Interview Questions

Reason for Declining – I felt bad about having to decline their offer, but I received an offer from a different company that more closely matched my interests, so I accepted that instead.

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No Offer

Negative Experience

Very Difficult Interview

RN Case Manager Interview

RN Case Manager
Pittsburgh, PA

I applied online and the process took a day - interviewed at Cigna in February 2012.

Interview Details – The interview questions were impossible to answer and did not even reflect on my impeccable resume and experience. I was asked questions that did not apply to any work situation that I had ever been in, in my career type, and was asked questions that involved me having to talk about my personal life. Whole interview was humiliating and degrading would never even want to work for them now, even if I had gotten an offer.

Interview Questions

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Accepted Offer

Negative Experience

Very Difficult Interview

RN Case Manager Interview

RN Case Manager
Pitts, PA

I applied in-person and the process took 2 weeks - interviewed at Cigna.

Interview Details – I submitted my application at a Cigna job fair. I was contacted and had the initial interview face to face.
Nearly all questions were presented as , "tell me about a time when you..."
It was not a comfortable interview, since I was unprepared for such questions.
I must have done OK though... I was contacted and hired.

Interview Question – "Tell me about a time in your career, when you were in a confrontational situation, and how you handled it"   Answer Question

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No Offer

Negative Experience

Very Difficult Interview

Business Project Senior Specialist Interview

Business Project Senior Specialist
Chicago, IL

I applied online - interviewed at Cigna in November 2013.

Interview Details – Sent my resume out and got a call the next day to set up a phone interview. I was very excited. But the process itself was confusing. I was emailed a phone number with a special conference access code, which I thought was for the interview panel itself, but it turned out that I had to call that number myself for an interview. Because of that, it started 8 minutes later than scheduled after someone from the team emailed me and asked me if I was still available.

It was a miscommunication that didn't bode well.

I was interviewed by five different people over the phone, and it was the most difficult interview I had up to this point. I felt like I was in a shooting gallery as they shot their questions at me! It was good practice, and also made me realize I wasn't exactly a good fit for the team or company culture. One of the guys on the team was quite condescending when I asked him what a typical workday was there. Oh, there are no typical workdays! Okay, dude. I'm glad it keeps you on your toes! I did have a better rapport with a couple other people on the team, but I didn't think it would be the best fit for me.

Of course, they said they'd be in touch in about a week, but I didn't hear back from them. Typical. Not exactly a loss, as I realized that I wasn't comfortable working for that company, anyway.

Interview Question – What did you dislike most about a previous job? What did you dislike most about a previous instructor?   View Answer

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2 people found this helpful

No Offer

Negative Experience

Very Difficult Interview

Health Services Senior Specialist - Dental Consultant Interview

Health Services Senior Specialist - Dental Consultant
Irvine, CA

I applied online and the process took 4+ weeks - interviewed at Cigna in March 2014.

Interview Details – This position required the review of complex dental cases. I completed an application, submitted my C.V., and cover letter online. I was then phoned one week later for a telephone interview with their talent acquisition specialist. Was then phone interviewed for a second round by three different dental directors.

Interview Question – Cigna's job description stated they were seeking a high level, seasoned dental professional, a "shining star" with at least 10 years experience, primarily in private practice. During my phase one of the interview process, the talent acquisition specialist was very professional, enthusiastic, and knowledgeable. During round two of the interview process: the first interviewer phoned me 1.5 hours early which was 7 a.m. my time zone, however, he apologized and then began to tell me that he was on his way to a meeting. He then stated my resume was impressive, therefore I was unprepared to be asked if I would be "bored' in this position. Second interviewer, asked the same question, and as this was a telework position, asked how I felt about this. Third interviewer spent the majority of the interview telling me that I was over-qualified, and began the interview by stating, "I gotta tell you, I'm really concerned by your qualifications" This experience told me that the interviewers had not reviewed the minimum qualifications for the position, because there was such a disconnect between the job description and their questions. Therefore I spent the majority of all three interviews defending my exemplary career, rather than promoting my experience that would be an asset to the position and the company. Two of the interviewers gave me the impression that they had very little background in interviewing potential candidates. The third candidate claimed they had my wrong phone number, apologized for being late to call, and then seemed perturbed throughout the entire interview. There were also the usual behavioral questions that were asked that seemed highly irrelevant to the requirements of the position, but I guess could possibly give insight to someone's emotional IQ. I rated the interview process below as being "very difficult" not because there were challenging questions asked, but that I felt in terms of morale, the third interviewer in particular seemed to have very little interviewing experience, and coupled with a phone interview experience, it was abysmal experience. I'm still scratching my head.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Human Resources Interview

Human Resources

I applied through a staffing agency and the process took 2 weeks - interviewed at Cigna in September 2010.

Interview Details – I met with 5 senior leaders and overall had a positive experience. I told the Headhunter that the more I met them, the more I liked them!

Interview Question – Challenged my industry knowledge.   Answer Question

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No Offer

Neutral Experience

Difficult Interview

Compliance Specialist Interview

Compliance Specialist
Bedford, TX

I applied online and the process took 2 weeks - interviewed at Cigna in April 2014.

Interview Details – I had a telephone interview and an in person interview. The telephone interview was behavioral. I expected questions about the company and about my experience, but I got questions such as: (1) explain a time where you had to deal with a person you didn't like in the workplace. (2) Explain a time when you got overloaded in the workplace. (3) What are your salary requirements? (4) Describe how you find information when you need it. I was told the salary range for this position was in the $60,000s.

I also had an in person interview which was very informal. Mostly questions about my background and qualifications. I was seeking to transition from another field so a lot of the interview was about why I was dissatisfied with my current career and why I was looking for a change. The interviewer was nice enough, but I never heard anything after this time, even when I tried to follow up by phone and e-mail.

Interview Question – Explain a time when you got overloaded in the workplace. Describe how you find information when needed.   Answer Question

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No Offer

Positive Experience

Difficult Interview

Sales Representative Interview

Sales Representative

I applied through an employee referral - interviewed at Cigna in January 2014.

Interview Details – 30 min phone convo with hiring manager, asked basic questions, and then I got a phone call back saying I was invited back to their superday. This was a networking event at night and then the next morning it was a series of 3 different interviews, a presentation and a group project.

Interview Question – a time you failed   Answer Question

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