Cigna

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Cigna Interview Questions

Updated Jan 28, 2015
Updated Jan 28, 2015
252 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Cigna in November 2011.

    Interview Details

    Applied online. Immediately got an invite for a phone interview which was scheduled 1 week away. Phone interview was pleasant but brief. Asked to come in for standard interview, was hired and started training about 3 weeks later.

    Interview Questions
    Negotiation Details
    I was offered more than I expected.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Cigna.

    Interview Details

    There was an initial phone interview with a job recruiter, and within a week, a 1x1 face to face interview was scheduled with the hiring manager for the following week.

    Interview Questions
    • Share an experience where you failed and what you learned from it   Answer Question
    • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    RN Case Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Cigna.

    Interview Details

    Phone interview first. 5 days later gotta call for my second interview. The first interview asked about why i left previous job. Questions about my previous jobs that related to interviewing position. The phone interview was very pleasant. The interview was based in Maryland. I applied for Philly position.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Market Research Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Cigna.

    Interview Details

    Initial phone screen with recruiter, then 30-minute phone screen with hiring manager. That was followed by an onsite interview with the manager and 3 peers. Each told me about their role on the team and what they envisioned for role for which they were hiring.

    Interview Questions
    • The team had been burned before by someone whose actual experience didn't live up to their claims. The manager asked me to look at some output of descriptive statistics from a quantitative study and describe what the output meant. One peer had me read a summary of focus group results and list pertinent highlights. Another peer asked me to role play a meeting with an internal client regarding their research project needs. It was a little intense, but perfectly reasonable for what the job required.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Claims Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cigna.

    Interview Details

    One was a phone interview and and another was a face to face--- both interviewers were pleasant. HR from PA calls first and then a manager from the office calls and schedules. Most people have 3 interviews with the last being a panel interview. This all happens in a two to three week time span.

    Interview Questions
    • There were no difficult questions, the application assessment was the most difficult.   Answer Question
    Negotiation Details
    No negotiation was done.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was short and just asked scenario questions about how well you work with others and how you handle dissatisfied customers. They did not explain the functions of the job clearly.

    Interview Questions
    • can you describe a time you made an disgruntle customer happy.   View Answer
    Negotiation Details
    There was no negotiation phase
    Accepted Offer
    Positive Experience
  8.  

    Client Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 6+ monthsinterviewed at Cigna.

    Interview Details

    Knowledge of insurance in general. Who you know in Broker / Consultant community. What is your background. Meetings with various team members and upper level managers. Explain your past roles and what you can offer to the team and client base you would assume in the near future.

    Interview Questions
    • Speak to a challenge where you overcame a negative and had a successful outcome.   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
  9.  

    Financial Development Program Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 4 daysinterviewed at Cigna in October 2014.

    Interview Details

    Applied through College Career Management Centre and was selected for the interview. Interview was conducted on-campus and lasted around 45 minutes. All the questions were behavioural/ situational based interview questions. No technical questions were asked during the interview. Questions involved different situation and how I reacted to those situations. Why am I interested in this company and this program in particular.

    Interview Questions
    • Tell me about a situation where you faced a situation with an ethical dilemma and how you reacted to that situation?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Actuarial Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Cigna in August 2013.

    Interview Details

    Pretty basic phone interview. A few behavioral questions to start the interview off with. After that, the interviewer asked a couple questions about basic insurance principles to see that I had a basic understanding of it. The interviewer then told me a bit about the company and what they the internship position consisted of. Lasted about 30 minutes. Heard back about two weeks later for a second phone interview.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  11.  

    Managed Care Rotational Program Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through college or university – interviewed at Cigna.

    Interview Details

    I was granted a first round interview through my University on-campus recruiting. It was a 2:1 interview with a general recruitment manager and someone from the specific team I would be on. They first gave me an overview of the position and then questions were pretty typical--walk me through your research experience, etc. The interviewers were very kind but I did notice one making eyes when I messed up some names... All and all, the first round interview was easy but I will admit I was highly underprepared and botched it so that was a bummer.

    Make sure you know the name of the position/where you'd like to be located/what specifically attracts you to Cigna. It seems like they're also really looking for poise.

    Interview Questions
    • Not difficult, but unexpected: They asked me where I would want to be located and I hadn't remembered all the locations...   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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